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Valutata 4 stelle su 5

We love our new Willis and Gambler Toulon table chairs and sideboard they make our dining room so stylish and light. We would have given 5 stars for the furniture alone but it was let down by the del... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought the Willis and gambier ivory bedroom range set for my bedroom.ordered last Monday and all arrived today with super polite delivery guys who put the items upstairs in the room for Me and took a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The better half decided we needed a revamp and chose a Willis & Gambier Ivory Upholstered bed. Got a great deal from the online Willis & Gambier outlet store along with a chest of drawers. Thanks for... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di mobili

Scritti dall'azienda

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

179 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Delivery was much longer than…

Delivery was much longer than originally quoted. Communication was poor. The actual delivery was very good and the product was okay but not as good as I expected for the money.

30 luglio 2021
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Risposta di Willis & Gambier

Hello Anthony, We're really sorry to hear about your delayed delivery and poor communication. We will pass this feedback onto our customer service department. Apologies once more.

Valutata 4 stelle su 5

I love the Ardleigh bedroom furniture…

I love the Ardleigh bedroom furniture range I ordered from Willis & Gambier but the delivery communication wasn’t great. I was advised delivery would be 2-4 weeks but there was no indication of when this would be. I received an email one morning saying my items would be delivered that day. Luckily I was working from home that day to accept the delivery. Ideally I should have been given a few days notice of the delivery so I could rearrange or make arrangements if required.

30 luglio 2021
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Risposta di Willis & Gambier

Hi Laura, thanks for your lovely feedback & 4 star review. We will give your feedback to our transport department also.

Valutata 1 stelle su 5
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Risposta di Willis & Gambier

We're really sorry to hear about this. I believe that we we're waiting for all items to be in stock before delivering. Covid-19 issues over sea's saw our productivity and importing capabilities very disrupted. We apologise once more for the delay with your order and hope that you are happy with your new Lille items.

Valutata 5 stelle su 5

No issues with the delivery

I had no issues with the delivery. I received a text at 7am and I was able to track the delivery right to my door. A few times it looked like the delivery was on its way to me.

But unfortunately there was no way of knowing what the rough time of arrival was going to be. Therefore I could have gone out or I could have carried on painting, etc for the first 3 hrs after the initial text if I had known as the delivery was with me 4.5 hrs after the text. That would be a great piece of customer service if your software could do that.

Other than that I was very happy and my goods were received in good order and not damaged.

21 giugno 2021
Non scritta su invito
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Risposta di Willis & Gambier

Thanks for your lovely review & 5 stars.

Valutata 5 stelle su 5

Beautiful headboard

Beautiful headboard. Arrived quickly, well packed, and super easy to fit. Looks wonderful. Delighted.

17 giugno 2021
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Risposta di Willis & Gambier

Thanks for your lovely review & 5 stars.

Valutata 5 stelle su 5

I was afraid about the quality of the…

I was afraid about the quality of the furniture as It was an online order. It was a big relief after unwrapping the first package, we saw that we made the right decision. The quality of the furniture is excellent, the colour is more reddish-brown as lightish - brown (on the website it looks more brown as cherry) but after all it is a nice elegant dark colour. The assembly of the parts was quite easy, my husband enjoyed it. We cannot wait to have delivered the missing parts so we can enjoy fully our new bedroom.

16 giugno 2021
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Risposta di Willis & Gambier

Thanks for your lovely review & 5 stars Eleonora.

Valutata 5 stelle su 5

Team Derby Laura

Team Derby, especially Laura was truly most helpful and have to say a wonderful customer service experience.
Thank you 😊

16 giugno 2021
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Risposta di Willis & Gambier

Hi Helen, thanks for your lovely review & 5 stars.

Valutata 4 stelle su 5

I am very pleased with the furniture

I am very pleased with the furniture. It was relatively easy to assemble and looks stunning. The only criticism I have is that there were small marks/scratches on two of the wardrobe doors which shouldn't have passed through quality control.

11 giugno 2021
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Risposta di Willis & Gambier

Thanks for your lovely review Linda. We will pass your comments onto our QC department.

Valutata 5 stelle su 5

I got a great deal on the table I…

I got a great deal on the table I bought then free delivery . It was well organised and within a week of purchase. I was sent a link so I could track the delivery progress. My table was well packaged and delivered within timescale given. Delivery drivers were great. Can’t fault the product of service.

10 giugno 2021
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Risposta di Willis & Gambier

Hi Anne, thanks for your lovely feedback and 5 stars.

Valutata 5 stelle su 5

Good buying experience

Good buying experience. Ordering process, customer service and delivery - all excellent.

11 maggio 2021
Non scritta su invito
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Risposta di Willis & Gambier

Hi Seane, thanks for the lovely review & 5 stars.

Valutata 5 stelle su 5

Good Buy

Good price for the items. Delivery well communicated and carried out. No problems. On this experience recommended.

7 maggio 2021
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Risposta di Willis & Gambier

Hi Barry, thanks for your great review & 5 stars.

Valutata 5 stelle su 5

you get what you pay for....

I have both Willis Gambier bedroom furniture and lounge furniture
Classic french styled bedroom furniture that will never lose its appeal or look, quality is exceptional and clear to see ( and feel !)
Likewise with the more modern lounge furniture . The build quality and style is excellent and still looks as good as the day it arrived.
Very very pleased I chose Willis Gambier products

24 marzo 2021
Non scritta su invito
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Risposta di Willis & Gambier

Thanks for the lovely review Rade. We are really pleased that you are happy with your new furniture.

Valutata 5 stelle su 5

Amazing company with amazing products

Amazing company with amazing products. Kirsty has been amazing at answering all my questions! Would highly recommend.

24 marzo 2021
Non scritta su invito
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Risposta di Willis & Gambier

Hi James, thanks for the great review. We are pleased that we we're able to help.

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