Williams Group Recensioni 

157
•
TrustScore 2 su 5

2,1

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Valutata 1 stelle su 5

Emailed, called about a geeley, got read receipts but no one replied, even messages through autotrader all ignored, business must be unbelievable busy ,that they dont need people to buy cars. End... Leggi di più

Valutata 5 stelle su 5

There are always going to be a few things, a few issues when buying a car. It’s how they are resolved that is the true measure of customer service. Jaz and the team at Williams Group have been exempla... Leggi di più

Valutata 1 stelle su 5

Everything started off true friendly gentleman style promising to do all the jobs I needed for an mot (crap)I got the car back after several days in a worst state then what it started as.marks on the... Leggi di più

Valutata 5 stelle su 5

The staff at Williams Landrover in Manchester are first rate especially: Tony, Reg and Malcolm The service they each provided was sterling and nothing was too much trouble. Both my wife and I... Leggi di più

Dettagli dell'azienda

Informazioni fornite da varie fonti esterne

Williams Group have a great selection of used cars in Maidstone and Wolverhampton. If you need a used car then visit us for quality second hand cars.


Informazioni di contatto

2,1

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TrustScore 2 su 5

157 recensioni

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2,1

Tutte le recensioni

(157)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend

Great service from start to finish! Buy with confidence, no pressure sales, a lot of experience and knowledge there, very helpful and seamless process. Both Jaz and Chris who we dealt with at Maidstone were excellent! Would use again if ever changing the car.

12 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

A* star service

Russell was great. He explained perfectly and the service was top notch. The car is all I hoped for.

10 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

10 star experience. Wholeheartedly recommend!

We were very lucky to meet the Williams Group team in Maidstone. Very welcoming and cheerful people, patient ( they waited for us 2 hours overtime to come from Southend and they missed their family dinner:))) and helpful. The whole process took 2 hours ( financial application included). The car ( BMW 7 series ) was pristine and the lowest price on the market. Special thanks to Scott and good luck on the new path! Thank you guys and we hope we’ll see you again!

7 ottobre 2022
Non scritta su invito
Valutata 3 stelle su 5

Car was fine, the rest no so

Not the best experience by a country mile. When you are parting with your hard-earned cash (no finance) you like to receive a warm welcome (NOPE), feel your business is appreciated (NOPE), and you're getting a great deal (NOPE). The whole thing felt rushed, clinical, and cold. The mention of even £25 knocked off was met with disdain and contempt - HOW DARE I ASK! I felt like that brown smelly stuff on her shoe for asking. They then banged on about GAP insurance, extended warranties, paint coatings, etc. – bizarrely getting me to sign several forms to say i didn't want any of it. Standard 'warranty' is a paltry 30 days not the normal 3 months. When I questioned that was very short, I was told the rules had changed, so they now give the bare minimum legal cover - great service... I think not. I bought a 2018 BMW 430i for my wife 2 weeks ago in Northampton. It was the opposite of this, being warm, friendly, professional, £250 off asking & 6 months warranty. A great deal. Williams is the car equivalent of shopping at Aldi - bare minimum product, get you out quickly with as little interaction as possible.

8 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Would recommend Williams Group :)

Was very happy with my experience with the Williams Group. Friendly team who were accommodating and a very simple sales process. Would recommend to all. Thanks guys! (Purchased Mercedes CLA)

4 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

I’ve been looking for the right car for…

I’ve been looking for the right car for a while and then spotted the car i wanted from this firm. I left a note for them to call
Back they called me back next morning booked an appointment took the car for a test drive. Jaz really great asset to the company. Got in touch with me kept me up to date not over selling anything to me. And now I’ve got the motor I’ve always wanted well pleased thanks again personal thanks to Jaz

30 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Brilliant to deal with and very…

Brilliant to deal with and very informative if i had any queries. Stress free and a professional group to deal with which results in a seamless purchase. Most importantly the car was as described and flawless to date. Will definitely use again and recommend to others.

17 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

A fantastic service from start to finish

The team at Williams Group were a pleasure to deal with from the outset. I initially met Adam for the initial viewing. He answered any questions I had and had a very relaxed approach, no pressure applied whatsoever. I then managed to agree a deal for the car with Adam which I was very pleased with and therefore left a deposit. I then dealt with Alex over the course of a week or two whilst trying to resolve an issue with the service history on my old car. Again, Alex was very understanding and patient whilst I tried to sort things out. No pressure from him either. I then dealt with Tracey to sort out payments and paperwork etc. Tracey was wonderful to deal with again very calm an relaxed whilst we dealt with resolving payment issues, even arranging a lift home with Sanjay for me to complete the process at home after some initial banking trouble. I can't fault the service I received from the whole team who made the whole process as stress free as it could have been given the problems that seemed to crop up at every turn. I would definitely recommend Williams Group to my friends and family if they were considering a new car. Many thanks all!!!

27 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience from purchase to…

Fantastic experience from purchase to pick up of my new Audi A5. Couldn’t fault Jaz for the service he provided from start to finish. Purchased my previous car from this dealership as of which they gave a great trade in price for. Will definitely look at what stock they have when purchasing my next car!

24 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great Service

Picked up my new Mercedes today, so happy!
Great service from Jaz from start to finish, would thoroughly recommend The Williams Group Maidstone!

23 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Can’t fault the way my purchase of a Mini Countryman. From organising a test drive at short notice to the purchase and hand over of the car. After sales communication has also been very helpful.
Overall very pleased.

22 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic service

Absolutely fantastic service, always ready to help with any enquiries I had. Very professional and took as much time as you needed, no pushy selling at all, the perfect environment to buy your dream car! Thanks to all involved

5 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent service from my initial call…

Excellent service from my initial call through to the whole picking up and purchasing car. Very professional, organised taxi from Gatwick to premises to collect car. Special mention to Jaz who looked after me with lots of attention to detail, plus he makes a good cup of tea!
So pleased to have found the perfect car at such a great price, would highly recommend.

16 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Car purchased from Williams group

I purchased a 350d Mercedes from the Williams Group, I was approximately 500 miles from them so had to spend an additional £4-500 for us to get flights trains etc. We were picked up from the local train station and driven by Russell to pick the car up.

When we arrived the car was well presented and had 1/4 tank of fuel ready to go, there was no hard sell or pressure we were given time to look around the vehicle and Russell answered every question we had.

For me it was a big risk to drive a £27k car back to Scotland not knowing anything about this garage previously but I would have no hesitation in recommending them first class service and car is as sweet as a nut.

13 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing service, highly recommend

Bought two previous cars from The Williams Group so went back again, this time Jaz helped me select a great car and after some negotiations left a deposit to secure the car and arranged to collect on the 1st September. However two days after I had a medical emergency which has left me requiring surgery. I got in contact with Jaz and explained my situation, he immediately offered to refund my deposit which has been done. I have agreed that when I have recovered I will return and purchase a new car from him. I can not recommend them enough and their personal touch puts them above anywhere else. I would personally like to thank Jaz and The Williams group and will look forward to returning soon to buy a new car.

29 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Thanks to Russell who gave me a…

Thanks to Russell who gave me a professional customer service and helped me purchase my new Car.

He deserves a promotion!

9 settembre 2022
Non scritta su invito
Logo di Williams Group

Risposta di Williams Group

Thank you for leaving us a great review.
Thank you for choosing us for your new car from all at the Williams Group Maidstone Limited.

Valutata 5 stelle su 5

Great professional attitude

Great professional attitude whilst selling me my car,
The dealer I dealt with was Jaz. He Very nice to speak to and made me feel welcome as soon as I entered the forecourt.! Great quality cars with great standard. highly recommend.

10 settembre 2022
Non scritta su invito
Logo di Williams Group

Risposta di Williams Group

Thank you for leaving us a great review.
Thank you for choosing us for your new car from all at the Williams Group Maidstone Limited.

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