Wildanet Recensioni 1109

TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

The switch to Wildanet has been extremely easy. Only one star missing as communication could be improved. I wasn't made aware of the external site visit, and also wasn't given a rough estimate of wh... Leggi di più

Valutata 4 stelle su 5

Absolute charlatans that did the survey and fibre to the property but the second guys who fitted the router etc were amazing! Told them where I wanted the box on the property and they fitted the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Moving over to Wildanet has been the best decision. The full fibre speeds are fantastic and completely reliable, which is a massive relief after years of dealing with laggy, dropping connections from... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wildanet were actually installing at a neighbours house yesterday (2nd June) so I asked when my house would be connected as I switched to them last Thursday, Brian called the office and they booked me... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Provider di servizi Internet

Informazioni su Wildanet

Scritti dall'azienda

Wildanet is an independent Cornish-based internet service provider, bringing high-speed broadband and digital connectivity to homes, businesses and communities throughout Cornwall and the South West.

At Wildanet, we believe that every person, business and community has the right to be part of the worldwide digital community and to benefit from the opportunities it brings.

Unlike other parts of the UK, Cornwall and the South West still have countless communities suffering with poor quality internet connection, making life harder for many families and businesses in these areas and putting them at a distinct disadvantage to the rest of the UK. Wildanet is working to change this by digitally connecting many areas of the region to high speed, reliable broadband.

Talk to our friendly, local team today by calling 0800 0699906 or email us


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Andy our engineer called to say he'd be…

Andy our engineer called to say he'd be on the way. My husband asked to be 10 mins after time and he did this allowing me to make sure I was back.
Andy was very respectful in the home and even stayed to help me make sure my laptop would connect and didn't make me feel silly when I tried to connect to the wrong one.
Thanks Andy!

9 maggio 2026
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Risposta di Wildanet

Thank you Mr Price, we are so happy to hear how helpful Andy was during your install. Glad to have you onboard.

Valutata 5 stelle su 5

Very efficient service all the way from…

Very efficient service all the way from initial meeting to installation.
Changing from my original BBand supplier was all taken care of by Wildernet.
The best part was Chloe who came to connect me up. She made sure all my home devices worked with the new Reuter before she left mine, I was thoroughly impressed.

8 maggio 2026
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Risposta di Wildanet

Thank you for the feedback, we are so glad to know Chloe was the best part of your experience! We will definitely be feeding that back.

Valutata 5 stelle su 5

Arrived as planned

Arrived as planned, installed an incredibly neat job, and have now an internet speed over 200. Thanks to Joshua, Jacob and a very fast tidy with this specialist gizmo from Lewis. Well done.
Another Yealmpton customer.

8 maggio 2026
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Risposta di Wildanet

Thanks Alec, we are happy to have you onboard. Don't forget to take advantage of our refer a friend scheme https://rewards.wildanet.com/

Valutata 5 stelle su 5

Great final instalation

The final stage of installation was fantastic Jamie the engineer was very friendly polite and professional.
The 1st stage installation was not the greatest due to lack of communication and appointment times not kept but once the wildanet team were informed then 100%

8 maggio 2026
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Risposta di Wildanet

Thanks for the honest review J, we are sorry to hear about the times for the stage 1 not being met and we will look into this, but we are happy to know that Jamie was polite and got you all up and running.

Valutata 5 stelle su 5

Excellent and efficient installation…

Excellent and efficient installation service by Derek, Kai and Fin, very pleased to have the broadband working fast and also excellent work done by the colleagues that installed the equipment externally in the grounds, thank you.

29 aprile 2026
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Risposta di Wildanet

Dream team! Thank you for the review, glad you are up and running.

Valutata 5 stelle su 5

Excellent service

Jamie came to install our new Wildanet router.
A very efficient, personable, tidy worker.
Very happy with the service provided from initial contact with Wildanet to installation.

7 maggio 2026
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Risposta di Wildanet

Glad to have you onboard!

Valutata 5 stelle su 5

So far so good

Just had it installed with no issues, engineers were great, very helpful and knowledgeable. Internet is working great at the speed advertised. So far so good 👍

7 maggio 2026
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Risposta di Wildanet

Thanks so much Alex, glad you are up and running.

Valutata 5 stelle su 5

At all stages everyone worked very…

At all stages everyone worked very professionally. I have to mention that Chloe was really helpful and explained things to me and answered my questions so well.
Thanks to everyone.

6 maggio 2026
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Risposta di Wildanet

Thanks Susan, glad the team were helpful and supportive.

Valutata 5 stelle su 5

Very satisfied

Excellent, friendly and helpful staff. Nokia router and Nokia Beacon boosters are very god quality, easy to setup and work very well. Overall, Wildanet are very good to deal with.

6 maggio 2026
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Risposta di Wildanet

Thanks Teabee, glad to have you onboard.

Valutata 5 stelle su 5

Chloe installation

Chloe was Quick, efficient, polite and helpful during installation today

5 maggio 2026
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Risposta di Wildanet

Thank you for the review! We will let Chloe know of your review.

Valutata 4 stelle su 5

Brilliant installation but promised…

Brilliant installation but promised phone adapter was overlooked & had to ring to ask where it was! A long time without landline ( even with phone line+) but broadband is good so far

27 aprile 2026
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Risposta di Wildanet

Thanks for the review Jan, sorry to hear that the adapter was delayed. If you are not fully up and running now do let us know by contacting customer services on customer.services@wildanet.com and the team can have a look.

Valutata 5 stelle su 5

Letitia was very patient and…

Letitia was very patient and understanding whilst she went through our connection difficulties. We were very impressed with how she dealt with us. However the problems at our end proved beyond our ability to deal with and we have accepted that we need a visit by your technician to fix things. Letitia did a very good job! Thank you.

2 maggio 2026
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Risposta di Wildanet

Thank you for your kind review, Roger. We’re really pleased to hear that Letitia was patient and supportive while helping you through the connection issues, and I’ll be sure to pass on your positive feedback to her. While our Customer Services team can resolve most concerns, some situations do require an engineer visit, and we truly appreciate your understanding and patience as we arrange the next steps.

Valutata 5 stelle su 5

Absolutely brilliant internet service…

Absolutely brilliant internet service definitely recommend shame they not available every part of Cornwall yet so many of friends and family want it hopefully it won't be long

24 aprile 2026
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Risposta di Wildanet

Thanks Andre, we are so appreciative of your comment. Serving Cornwall definitely has its challenges due to the landscape, but we are very proud to be able to serve those who were in the past overlooked for a fibre connection due to the terrain. Do feel free to make use of our Refer a Friend scheme https://rewards.wildanet.com/

Valutata 5 stelle su 5

THE HELP FROM MAJOR OVER THE PHONE.

THE HELP FROM MAJOR OVER THE PHONE IS WHY I GAVE 5 STARS, HE IS COURTEOUS, PATIENT AND VERY GOOD AT EXPLAINING HOW TO SET UP THE BOOSTER.
I FEEL CONFIDENT TO RING HIM AGAIN FOR ADVICE, HE IS AN ASSET TO WILDANET. THANK YOU MAJOR.

30 aprile 2026
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Risposta di Wildanet

Thank you for the review, we are so happy the Customer Services team were able to support you.

Valutata 5 stelle su 5

Aron Tim and Ollie installed our…

Aron Tim and Ollie installed our recently updated Wildanet modem. They were professional polite and very helpful in undertaking what was potentially a difficult task. However they worked the issue out in a timely fashion ensuring minimal disruption. Great job👍

30 aprile 2026
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Risposta di Wildanet

Thank you Neil, we will let the team know of your review, welcome to Wildanet!

Valutata 5 stelle su 5

Wildanet wi fi Ihave recently joined Wildanet the…

I have recently joined Wildanet the experience was very good. They arrived when they said and Matt G wired everything up very carefully and was considerate clean and tidy. Later I needed help in connecting a booster device I rang the local office and spoke to Major who was extremely helpful and helped me set it up. He was very patient and even rang us back later to make sure everything was working well. I would certainly recommend them.

Lesley

30 aprile 2026
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Risposta di Wildanet

Thank you Geoff, we will absolutely let Major and Matt know they did a great job, let us know if you need anything else.

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