First Class service. Purchases are expertly packed and dispatched promptly. Last month I mistakenly commented on their delivery chargers confusing them with another whisky auction house. I wish to... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Auction is very well run Buyers commission bit high 18%. When others 12.5% DPD delivery unreliable last 3 undelivered on date or left in open porch
L'azienda ha risposto
Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... Leggi di più
L'azienda ha risposto
5-star efficiency at every stage. Consistently prompt, personal, informed responses. Estimated proceeds at lower end of YOUR expectations comfortably exceeded MY hopes! Then you went better tha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizi di aste online
- Negozio di alcolici
- Negozio di articoli da regalo
- Negozio di liquori
- Grossista di liquori
- Enoteca
Scritti dall'azienda
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Informazioni di contatto
Elixir House, NW10 7SF, London, Regno Unito
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,7
Eccellente
1K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Could do better
Well packaged bottles, quick delivery. Problem with some older bottles where the cork has perished, to be fair, do not know how this could be checked, but when you purchase bottles you expect better.
25 luglio 2024
Risposta di Whisky.Auction
Good morning Mr Morton. Thank you for taking the time to review Whisky.Auction and I'm glad you were happy with the delivery and packaging.
Regarding the cork, at auction you aren't buying new products as you would be at retail and old cork (being of course, tree bark) does have its imperfections. After 10-20+ years in situ (as was the case with one or two of the bottles you purchased), these corks do have a habit of breaking off quite regularly as stated in the condition statements on each lot.
When it comes to opening old bottles we know if can be tricky so we recommend referring to our magazine guide on the best ways to open old bottles. You can find it here: https://magazine.whisky.auction/how-to/how-to-open-an-old-bottle-of-whisky/
In terms of the liquid itself, however, you should have no issues, and a tea-strainer should do the trick to help remove any pieces of cork.
If you have any questions about the condition of bottles on our auction before you bid our customer service team are always happy to help.
All the best, The Whisky.Auction Team
A reliable, secure and easy whisky auction experience
Clear, easy and a pleasant experience to bid and purchase with. Helpful comms are provided throughout a purchase and the item arrived as described, safely, well packaged and on the intended date
24 luglio 2024
Risposta di Whisky.Auction
Good afternoon Alex. Thank you for taking the time to review Whisky.Auction, and for such great feedback. Do let us know if we can help with anything going forwards. All the best, The Whisky.Auction Team
Excellent Service
As always prompt, professional and efficient service from the team at Whisky.Auction.
26 giugno 2024
Risposta di Whisky.Auction
Good morning Duncan. Thank you very much for taking the time to review Whisky.Auction and for your great feedback. It means a lot to our team to hear it. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Thanks for your service and attention
Very happy with the service I received when selling my items - everything was explained well throughout and I was kept well informed. Extremely happy with the final outcome of the sale and very reasonable charges.
25 giugno 2024
Non scritta su invito
Risposta di Whisky.Auction
Good afternoon Anthony. Thank you for taking the time to review Whisky.Auction and for your great feedback. It means a lot to the team to hear that you have been happy with our service. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Great auction online
Great auction online. Items always well packaged. And fair commission on items. Only thing which is a small matter . I have asked last 2 times if the my parcel can be delivered Monday or Tuesday even weekend. They said no problem but they come no house days 😔. Only reason I asked for those days am at work and my neighbours works nights. So not to wake them up for a parcel. But like I said very happy otherwise thank you
25 giugno 2024
Risposta di Whisky.Auction
Good morning Sunny. Thank you for taking the time to review Whisky.Auction and for your great feedback. Regarding delivery, we did ensure your order was sent on a Monday for next day delivery, following your recent request and can only apologise that the service was delayed. Do let us know specific delivery requests for future orders and we will do our best to continue to accommodate. All the best, The Whisky.Auction Team
Risposta di Whisky.Auction
Good morning Mick. Thank you for taking the time to leave us a review. It's great to hear that you're happy with the Whisky.Auction service. All the best, The Whisky.Auction Team
Risposta di Whisky.Auction
Good morning Steve, Thank you for taking the time to review Whisky.Auction. We're really pleased to hear that you're happy with our service. All the best, The Whisky.Auction Team
Risposta di Whisky.Auction
Good morning Ziad. Thank you very much for your review. It's great to hear you continue to be happy with the Whisky.Auction service. All the best, The Whisky.Auction Team
Exemplary quality of service.
Exemplary quality of service.
I am very well pleased with my experience with them, every time.
The items are packed with extreme care, and always arrived intact.
Swift dispatch and fast delivery.
Great communication when I had a query.
No one can ask for more.
24 maggio 2024
Risposta di Whisky.Auction
Good morning Mr Stancu. Thank you for taking the time to review Whisky.Auction and for your much appreciated feedback. It's great to hear that you are happy with our service. All the best, The Whisky.Auction Team
Efficient process and your items are…
Efficient process and your items are well packaged. Also like that you can have a couple of bottles posted for £10 and the miniatures postage costs are relevant to their size/weight
28 maggio 2024
Risposta di Whisky.Auction
Good morning Mark. Thank you for taking the time to review Whisky.Auction. It's great to hear your feedback and that you are happy with our service. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Great company great communication
Great company great communication, clear information and fast delivery, couldn't be better five stars
20 maggio 2024
Risposta di Whisky.Auction
Good morning Leon. Thank you for taking the time to review Whisky.Auction. It's great to hear your feedback and we're really pleased you're happy with our service. All the best, The Whisky.Auction Team
Great first experience
Great first experience. I have used one other auction site which is also good but I like the way this one defines the auction end as well as provides real time visibility of the auction count down. Products were packed immaculately (matter fact, so well that it was quite annoying unpacking but better safe than sorry)
23 maggio 2024
Risposta di Whisky.Auction
Good morning Raoul. Thank you very much for your review. It's great to hear that you enjoyed using our auction. You're correct that our packers are very diligent when ensuring your bottles arrives with you safely! All the best, The Whisky.Auction Team
Great service
23 maggio 2024
Risposta di Whisky.Auction
Good morning Ray. Thank you very much for your review. It's great to receive your positive feedback. All the best, The Whisky.Auction Team
Very clear and concise instructions…
Very clear and concise instructions made the whole process surprisingly easy, especially to a complete novice like me ! Quite exciting to see the bidding online and excellent results with quick payment into my bank account. Wouldn’t hesitate to use again !
14 maggio 2024
Non scritta su invito
Risposta di Whisky.Auction
Good morning Kerry. We're so pleased you enjoyed selling with us and thank you very much for taking the time to leave us a review. Do let us know if we can help with anything in the future. All the best, The Whisky.Auction Team
Very Very Good
23 maggio 2024
Risposta di Whisky.Auction
Good morning Benny. Thank you for your review of our auction services. It's great to hear that you've enjoyed using Whisky.Auction. All the best, The Whisky.Auction Team
Good reliable source for Whiskey
Very satisfied with all the processes. Fast efficient service. Super quick delivery after checkout.
Excellent work from the team.
23 maggio 2024
Risposta di Whisky.Auction
If you're happy, Ian, then so are we! Hugely appreciate you taking the time to leave us such a nice review, and look forward to sending more great bottles your way in the future. Cheers! The Whisky.Auction team
Great website auction service
Great website auction service, bottles packaged beautifully and securely and fast delivery service - used several times this year - never disappointed
9 maggio 2024
Risposta di Whisky.Auction
Hugely appreciate the glowing feedback, Thomas - thanks ever so much! The Whisky.Auction team
The best whisky auction site.
Great, easy to understand and use. Deadline functions far better than other auction sites.
9 maggio 2024
Risposta di Whisky.Auction
Good morning. Thank you for taking the time to review Whisky.Auction. It's great to get this feedback on the functionality of our auction site. All the best, The Whisky.Auction Team
value for money
buying of whiskey auction is very easy quick delivery and value for money
25 aprile 2024
Risposta di Whisky.Auction
Good morning! Thank you very much for leaving us a review and for being such a great, loyal customer. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
The whiskey action is clear to use and…
The whiskey action is clear to use and after purchasing the bottle for a good fair price it was sent within 3 days. Super service
26 aprile 2024
Risposta di Whisky.Auction
Good afternoon Patrick. Thank you for taking the time to review Whisky.Auction. We're really happy that you have been pleased with our service. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team.
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