Was a bit sceptical about ordering from here however after reading the good reviews my mind was put at ease.I ordered some Nike Travis Olives Thursday morning (yesterday) and they arrived early this a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely love this company! The quality and price of the trainers are fantastic, the delivery charge could be a tad lower however saying this it is next day delivery 😀 so if you are in need of a qu... Leggi di più
I've been shopping with WhatsYourSize for quite some time, and I can't emphasize enough how exceptional their service is. I’ve had the privilege of utilizing their personal shopping feature, and it... Leggi di più
Since this is the only way to get communication with your company im leaving another review for a response. I left a review about a faulty jumper the letter have come off the front of jumper, to which... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di scarpe
- Negozio di abbigliamento
- Negozio di abbigliamento sportivo
- Negozio di abbigliamento streetwear
Scritti dall'azienda
We are a trusted seller of high end and exclusive products to customers worldwide. As a small business we love receiving your reviews and knowing we have returning customers for life - in the rare occasion you are dissatisfied with your experience we have a great customer service team who will be more than happy to resolve any queries for you through either WhatsApp, email or Instagram message.
Informazioni di contatto
4,1
Molto buono
1187 recensioni
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
prompt delivery and great quality
prompt delivery and great quality
14 aprile 2026
Non scritta su invito
Packaged well and quick delivery
Packaged well and quick delivery
18 aprile 2026
Non scritta su invito
Fast delivery
Fast delivery, 100% authentic, great quality,prompt delivery, customer service very helpful, advised me on size,great service, packed very well and delivered quickly.
17 aprile 2026
Non scritta su invito
Since this is the only way to get…
Since this is the only way to get communication with your company im leaving another review for a response. I left a review about a faulty jumper the letter have come off the front of jumper, to which you replied you dont accept returns. This is a faulty item and i am well within my rights to get it replaced. Can you reply with some contact information that someone wull actually reply to so i can get this resolved. The essentials hoody which is a pricey item was washed as label states and letters came off the front after a couple of washes. This is not acceptable and for your company to not reply to any of my 7 emails about this is shocking! I would just like this replaced it was a xmas gift for my daughter and this is still unresolved
9 gennaio 2026
Non scritta su invito
Risposta di Whatsyoursize
Hi,
We are sorry to hear this,
We do not manufacture these items so unfortunately any issues need to be flagged within 7 days whilst the item is in unused and unworn condition. It is stated in our policy that we are not responsible for any wear and tear as we are a reselling site, and therefore do not make or have any responsibility for the making of these items. Please do note these items retail at a lower cost than we sell them for, as we are a reselling site our prices are not based on quality, they are based on the demand and exclusivity of the item.
The retailer has not flagged any defects, and the washing instructions when followed do not result in this sort of damage. These are to be washed on a low heat and never to be tumble dried. I personally have had this item and worn / washed this on multiple occasions, for over a year and it is still as new.
I would recommend taking this to a dry cleaners and seeing if they are able to re attach this for you,
Many thanks,
Authentic products! Highly recommended.
Prompt delivery with a variety of items. A supplier you can trust selling authentic products! Highly recommended.
28 marzo 2026
Non scritta su invito
Goyard bonbonniere monogram top handle bag
Staff were responsive in answering my questions. While shipping of my consignment item took longer than expected, l am well pleased with its packaging and quality .
25 marzo 2026
Non scritta su invito
I made two orders
I made two orders , first was not delivered because it was out of stock and I’m still yet to receive the second order for over a week , poor customer service as it takes up to 24 hours to get a response even from WhatsApp which is accessible these days by almost everyone and considered one of the fastest means of communication.
12 marzo 2026
Very fast delivery good quality will be…
Very fast delivery good quality will be using again
11 febbraio 2026
Non scritta su invito
On the 4th January I ordered a trapstar…
On the 4th January I ordered a trapstar coat in a small. All sizes displayed available. Before Christmas I ordered an extra small and was told after waiting well over 5 days that they couldn't locate the item in the warehouse. I actually emailed first, then received the reply.
The same thing has happened this month only worse. I was told 2 days after the order they couldn't locate it in the warehouse. I was given a refund option or they will order and it would take 3-5 days. This was on the 6th January. I responded immediately stating i would like it ordered.
On the 10th January I emailed again, complaining that I hadnt even received an email to say anything had been ordered. I was told that the item had been ordered and I will get an update when it has been dispatched.
Why would you tell me that it takes 3 to 5days after ordering?
It is now the 20th January, I sent an email on the 16th and a watsapp and have still not received a response.
The customer service is outrageous. Ive not once received an apology for the wait time or any reassurance. Surely, a company would stock take and update their website accordingly.
Im really disappointed because I used this company years ago and they were brilliant.
20 gennaio 2026
Non scritta su invito
Risposta di Whatsyoursize
Hello Nicolle,
Kindly note we respond within 24 - 48 working hours - this is detailed within our automated response. You had emailed on Friday evening, it is now only Tuesday - working days do not include weekends. We had apologised within our original email for the delay and have been working to get this item to you asap.
Unfortunately we have had issue with Trapstar stock hence the order being delayed. Due to your review we have no issue in refunding this - this was offered originally also but you said you had been okay to wait.
Thanks,
Probably the worst service I’ve ever…
Probably the worst service I’ve ever used , selling products they don’t even have in stock
1 gennaio 2026
Non scritta su invito
ESSENTIALS
Ordered a small Essentials hoodie which didn’t fit me right. Got in touch to exchange for a medium, even though I had stupidly cut the tags. Absolutely no issues from WYS who allowed me a return and swiftly dispatched my exchange. New one was with me in 2 days from them receiving the old one. Can’t fault the service at all and very happy with what I received. Definitely recommend these guys and I will be back in the future!
14 gennaio 2026
Non scritta su invito
Great quality and packaging
Great quality and packaging, quick delivery, good item , great
6 gennaio 2026
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.