So pleased we went with West One Bathrooms. Louise from the Tunbridge Wells showroom was so knowledgeable and really helped us with finalising our design and troubleshooting when issues arose during... Leggi di più
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We have ordered 3 bathrooms and a downstairs cloak through WestOne Battersea and the whole process has been a joy! We were lucky enough to be guided through everything by Jo who was fantastic.... Leggi di più
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Very grateful for Susan’s help with our cloakroom refurb. Her patience & expertise meant we were able to bring our small project to fruition, with an excellent choice of fittings. Many thanks!
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I had an excellent experience working with Lily at West One and I couldn’t be happier with the results. Lily was so helpful and gave me a lot of good advice. She kept everything moving very smoothly a... Leggi di più
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Established in 1978, West One Bathrooms have long been regarded as Europe's most illustrious and innovative supplier of bespoke bathrooms. From the beginning, the essence of the company has always been to deliver a tailored and unique end-to-end solution sales and design service, offering clients the widest selection of products paired with exceptional advice and service. A visit to any of our showrooms throughout London and the South East is to truly experience and understand the vast product portfolio of over 750 global manufacturers that we are able to offer clients unrivalled access to, as well as extensive bespoke options. The designers within our Award Winning Design Team are skilled to plan any type of bathroom, irrespective of size or shape, and provide expert advice to guide the whole process.
Informazioni di contatto
Davis Road, KT9 1TQ, Chessington, Regno Unito
- 02083917500
- sales@westonebathrooms.com
- westonebathrooms.com
4,7
Eccellente
260 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Louise
So pleased we went with West One Bathrooms. Louise from the Tunbridge Wells showroom was so knowledgeable and really helped us with finalising our design and troubleshooting when issues arose during the installation itself. Thank you!
15 maggio 2026
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Risposta di West One Bathrooms
Thank you so much for taking the time to leave us such a kind review! We're really pleased that Louise was able to guide you through the design process and provide support when you needed it most during installation. We'll make sure she sees your feedback. We hope you're loving your new bathroom!
Kindest,
West One Bathrooms
Great products and excellent customer service
We have ordered 3 bathrooms and a downstairs cloak through WestOne Battersea and the whole process has been a joy!
We were lucky enough to be guided through everything by Jo who was fantastic. She totally understood the look we were after and helped us select the right products.
If you can, I really advise taking advantage of the design service because it really helped us make the right choices and brought it all to life.
I cannot recommend this company enough.
- great range
- talented and friendly staff to help you select.
- well organised, timely delivery
5 stars across the board.
15 maggio 2026
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Risposta di West One Bathrooms
Thank you so much for this wonderful review! We're pleased to hear that your experience with us has been such a positive one. We'll be sure to pass on your lovely feedback to Jo and the wider Battersea team. We hope you enjoy your beautiful new bathrooms for many years to come!
Kindest,
West One Bathrooms
Very grateful for Susan’s help with our…
Very grateful for Susan’s help with our cloakroom refurb. Her patience & expertise meant we were able to bring our small project to fruition, with an excellent choice of fittings. Many thanks!
4 maggio 2026
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Risposta di West One Bathrooms
Thank you so much for taking the time to leave such a kind review! We're happy to hear that Susan's patience and expertise made such a difference to your cloakroom refurbishment. We'll be sure to pass your lovely comments on to Susan. Small spaces can be tricky to get just right, so it's wonderful to know the project came together beautifully with the perfect fittings.
Kindest,
West One Bathrooms
Excellent
Excellent. Great products at a good price. Ordering online was straightforward. Customer service excellent, I received a call to check when would be suitable for them to delver. Delivered the day after ordering. Delivery chap was excellent. Many thanks.
8 maggio 2026
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Risposta di West One Bathrooms
Thank you for the lovely review! We're so pleased to hear the whole experience, from ordering online through to delivery, went smoothly. We pride ourselves on great service at every step, and it's great to know that came through. We hope to hear from you again!
Kindest,
West One Bathrooms
Excellent experience with West One…
Excellent experience with West One Bathrooms. The showroom is beautiful, the products are high quality, and the service was professional throughout.
A special thank you to Arezoo for being so helpful, knowledgeable, and attentive. She made the whole process smooth and enjoyable. Highly recommend!
6 maggio 2026
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Risposta di West One Bathrooms
Thank you so much for your lovely review! We're happy to hear you had such a positive experience with us. We'll be sure to pass on your kind words to Arezoo, she'll be pleased to hear she made such a difference.
Kindest,
West One Bathrooms
Great experience with West One…
Great experience with West One Bathrooms.
Ordered a range of sanitaryware including Dornbracht products, and the service was excellent throughout. Alex was particularly helpful — proactive, clear in communication, and easy to deal with.
Everything was handled smoothly and to a high standard.
Would definitely recommend West One Bathrooms.
1 maggio 2026
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Risposta di West One Bathrooms
Thank you for your wonderful review and for recommending us! We're pleased to hear Alex was able to make the process straightforward and stress-free. We will pass on your kind words to him.
We hope to work with you again in the future!
Kindest,
West One Bathrooms
I had an excellent experience working…
I had an excellent experience working with Lily at West One and I couldn’t be happier with the results. Lily was so helpful and gave me a lot of good advice. She kept everything moving very smoothly and made what could have been a stressful process feel straightforward and even enjoyable. Thank you very much!
25 agosto 2025
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Risposta di West One Bathrooms
Thank you so much for taking the time to share your experience. It's lovely to know Lily made the whole journey feel so seamless and enjoyable, we’ll be sure to pass on your kind words to her. We hope you love your new bathroom and look forward to welcoming you back to West One in the future.
Kindest,
West One Bathrooms
10/10 helpful and professional I love…
10/10 helpful and professional I love west one bathrooms
17 aprile 2026
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Risposta di West One Bathrooms
Thank you for your kind review. We look forward to welcoming you back whenever you need us!
Kindest,
West One Bathrooms Online
Great Service to the highest standard
We've used West One bathrooms for three different projects now and have always received great service and design ideas. Communication throughout the process is always to the highest standard.
24 novembre 2025
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Risposta di West One Bathrooms
We're pleased to hear that your experience across all three projects has been consistently positive. Knowing that our design ideas and communication have met your expectations means a great deal to the whole team.
We look forward to being part of your next project whenever you're ready!
Kindest,
West One Bathrooms Online
Great Sales Advice
We needed a new bathroom fitting. Laura identified exactly the right product, provided a competitive price, and then gave provided the contact details for an excellent bathroom fitter! Everything we needed. I'd recommend.
15 aprile 2026
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Risposta di West One Bathrooms
Thank you for your kind words! We're happy to hear that Laura was able to help you find exactly what you needed. We'll be sure to pass your lovely feedback on to Laura.
We hope you enjoy your new bathroom, and we'd love to help again in the future!
Kindest,
West One Bathrooms
It’s been an absolute pleasure to get…
It’s been an absolute pleasure to get assistance by Westonebathroom and especially Yessica who has been a real diamond in navigating through the many options in their portfolio.
Also the other staff members and their bespoke team were great.
10 aprile 2026
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Risposta di West One Bathrooms
Thank you for your wonderful review! We're happy to hear you had such a positive experience with Yessica, we'll be sure to pass on your kind words to her and the rest of the team.
We hope you enjoy your new bathroom for many years to come. We look forward to welcoming you back whenever you need us!
Kindest,
West One Bathrooms
Sham has been highly professional…
Sham has been highly professional throughout the project, making the entire process significantly smoother. It has been a pleasure working with him. His attention to detail and depth of knowledge have greatly simplified what could otherwise have been a complex undertaking.
30 marzo 2026
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Risposta di West One Bathrooms
Thank you so much for taking the time to share your experience. We're happy to hear that Shammi’s professionalism, attention to detail, and expertise made the process smooth and enjoyable for you - we’ll be sure to pass on your kind words him.
If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Kindest,
West One Bathrooms
Great Selection and Customer Service
Katie and the team at West One are always super helpful and offer great advice and service. Their selection of products and knowledge is excellent. I would happily recommend them to anybody looking for bathroom equipment
30 marzo 2026
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Risposta di West One Bathrooms
Thank you so much for your wonderful review. Providing expert advice alongside a great selection is something we really pride ourselves on, so it's lovely to know that came through. We will make sure to pass on your kind words to Katie and the team!
Kindest,
West One Bathrooms
A great experience, we would definitely use West One Bathrooms again
I would really recommend West One Bathrooms. We had our bathroom designed by Sophie from the Garret Lane show room.
For the design stage, Sophie put together a design which cleverly made the most of the space in our relatively small bathroom and included thoughtful details which made the space feel luxurious. My feedback from the first design was listened to and the designs could easily be envisioned and amended on the computer in the showroom.
The delivery was smooth and contact with West One Bathrooms was good throughout the installation stage. There were some very small amendments to the order that were needed once the installation started which West One Bathrooms helped us with straight away.
The whole process was smooth and efficient and we're very pleased with the finished result - thank you!
1 dicembre 2025
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Risposta di West One Bathrooms
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience with us from start to finish.
It's great to know that Sophie’s design work made such a difference, especially in making the most of your space. She will be so pleased to read this, we will make sure to pass on your kind words.
Enjoy your beautiful new bathroom!
Kindest,
West One Bathrooms
Oliver was attentive in listening to…
Oliver was attentive in listening to our advice, very approachable and helpful in giving alternative advice which ultimately gave us the confidence we needed to make the right decisions.
We were very pleased with his service
27 novembre 2025
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Risposta di West One Bathrooms
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Oliver's attentiveness and expertise helped guide you in the right direction. We'll be sure to pass your kind words on to Oliver!
Kindest,
West One Bathrooms
Super grateful to West One Bathrooms…
Super grateful to West One Bathrooms and the amazing Jane Doney, Manager of the Wandsworth branch. I was seamlessly guided through a slightly complicated bathroom renovation (very small space). She just got it from the moment I walked in. Super quick and professional. Great at responding and I am an absolutely delighted with the result. Thank you!
26 marzo 2026
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Risposta di West One Bathrooms
We're so pleased to hear that Jane was able to guide you so seamlessly through your renovation. It's fantastic to hear that her expertise and responsiveness made such a difference to your project. We'll be sure to pass your lovely comments on to her and the Wandsworth team.
We hope you enjoy your beautiful new bathroom for many years to come!
Kindest,
West One Bathrooms
Staff was very helpful
Staff was very helpful. Lot of stock well presented. The item was delivered efficiently and quickly and was well packaged
18 marzo 2026
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Risposta di West One Bathrooms
We're delighted to hear that our team was helpful and that you were pleased with both the presentation in the showroom and the delivery experience. We always aim to make the process as smooth and enjoyable as possible from start to finish, and it's wonderful to know we hit the mark.
We hope to welcome you back again soon!
Kindest,
West One Bathrooms
I recently visited the new Cobham…
I recently visited the new Cobham showroom and had a really good experience working with Rebecca. She was very knowledgeable, and you could tell she genuinely knew what she was talking about, which made the whole process feel much easier.
I had a rough idea of the style I wanted for my bathroom, and she helped bring it all together, suggesting products that worked really well and suited the look I was going for. She also came up with ideas I wouldn’t have thought of on my own, which made a big difference.
Overall, I’m really happy with the service and would definitely recommend Rebecca to anyone looking for help and guidance with their bathroom project.
20 marzo 2026
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Risposta di West One Bathrooms
Thank you so much for taking the time to leave such a wonderful review! We are absolutely delighted to hear that your visit to our Cobham showroom was such a positive experience.
Your kind words about Rebecca are lovely to read. It's wonderful to know that her knowledge and expertise helped bring your vision to life, and that her suggestions made such a difference to your project. We will of course make sure to pass on your kind words to her!
We hope you enjoy your beautiful new bathroom!
Kindest,
West One Bathrooms
Shammin at West One Bathrooms has been…
Shammi at West One Bathrooms has been an incredible help! We purchase a lot of our products through him and can always rely on his expertise and support. Highly recommended!
23 marzo 2026
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Risposta di West One Bathrooms
Thank you so much for taking the time to leave us a review on Trustpilot, it really means a lot to us! We're so pleased to hear you've had such a positive experience with Shammi. We will make sure to pass on your kind words to him.
Kindest,
West One Bathrooms
We had a great experience at the Cobham…
We had a great experience at the Cobham showroom. Laura was very knowledgeable and knew exactly what we wanted and how to best utilise the space. We are delighted with our beautiful new bathroom.
23 gennaio 2026
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Risposta di West One Bathrooms
Thank you so much for your wonderful review! We are thrilled to hear you had such a great experience at our Cobham showroom. It's lovely to know Laura was able to help you make the most of your space. We will be sure to pass on your kind words to her.
We hope you enjoy your beautiful new bathroom for many years to come!
Kindest,
West One Bathrooms
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