Excellent masks that are great quality & comfortable to wear for long periods of time. I use these when I'm in healthcare spaces, crowded public transport & air travel, and any other space where I wan... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The mask sample packs would be way more useful if they had more types of masks per pack rather than a 2-3 mask types with a couple colors of each. Especially considering the sample packs are so frequ... Leggi di più
L'azienda ha risposto
Extraordinary & immediate customer service, unusual these days. Excellent products too. Have been wearing the KN95 3D masks for 3 years and I’m probably the only person I know who hasn’t contracted CO... Leggi di più
L'azienda ha risposto
The masks are excellent quality, fit my small face, great value, and are comfortable. Everyone I've spoken with is absolutely lovely. As someone who has had cfs/me for 21 years, the KN95 3D Pros in sm... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
WellBefore formerly HPPE Supply is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers doors. Shipping time takes 3-5 days max anywhere in the US. We are not motivated by greed, we are motivated by saving lives.
Informazioni di contatto
2015 McKenzie Drive Suite 106, 75006, Carrollton, Stati Uniti
- (214) 416-9009
- support@wellbefore.com
- wellbefore.com
4,5
Eccellente
12.405 recensioni
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good prices on masks
(Updated review)
Good prices on masks, fit better than others. However, they have the strongest smell of any mask I've worn - it almost makes me a little bit nauseous. Not sure how to address this.
Update: I have been able to troubleshoot the mask odor and received support from WellBefore with my issue.
5 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you for sharing your honest feedback with us. We’re glad to hear that you find the pricing fair and the fit better than other masks, but we’re truly sorry to learn about the strong smell you experienced. We understand how uncomfortable that can be, and we sincerely apologize for the inconvenience caused.
We’ve also reached out to you via email so we can better understand the issue and work toward a solution that makes this right for you. Please feel free to reply at your convenience, and we’ll be happy to assist further.
Thank you again for bringing this to our attention — we truly value your feedback.
I wanted to double check test results…
I wanted to double check test results from last year. The test was reasonable, arrived quickly and easy to use
5 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you for your feedback! We’re glad to hear that the test arrived quickly, was easy to use, and that you found the results reasonable. We truly appreciate you taking the time to share your experience and for choosing our product. 💙
Quality Product
I appreciated receiving your product in a timely and easy manner. I am a returning customer as I trust the quality of your items.
8 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you so much for your kind feedback and for being a returning customer! We’re happy to hear that your order arrived in a timely and easy manner, and we truly appreciate your trust in the quality of our products. Your continued support means a lot to us. 💙
Great quality masks!!!
I received my masks super fast! It’s a very efficient process and the masks hold up really well!
5 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you so much for your wonderful feedback! We’re glad to hear that your masks arrived so quickly and that you found the process efficient. It’s great to know the masks are holding up well too. We truly appreciate your support! 💙
The items I needed were in stock and…
The items I needed were in stock and arrived a few days after I placed the order.
3 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you for your feedback! We’re glad to hear that the items you needed were in stock and arrived just a few days after placing your order. We truly appreciate your support and are happy we could meet your expectations. 💙
Risposta di WellBefore
Hi there,
Thank you so much for your kind feedback! We’re happy to hear that your orders are always delivered on time and handled with care. Your trust and support truly mean a lot to us. 💙
these new adjustable KN95 are great
these new adjustable KN95 are great. They fit nicer. The adjustable ear loops have more room than the KF94. The build on them seems sturdier and more streamlined.. I've been able to reuse one of them for over a week. I work outside, so I am not always needing it. I do have it on and around my neck most of the day, and will pull it up over my face, when I go indoors. I also use it for bike riding, especially in cold weather. . I will use these and still use the KF94's, because they both work for different situations. I'm glad I got these.
3 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you so much for taking the time to share such a detailed review! We’re really happy to hear that the adjustable KN95 masks fit you better and that you’re enjoying the sturdier, streamlined design and adjustable ear loops.
It’s great to know they’re working well for your outdoor work, indoor use, and even bike riding in colder weather. We also appreciate you pointing out how both the KN95 and KF94 serve different needs — that kind of insight is very helpful for other customers as well.
We’re so glad you’re happy with your purchase, and thank you for trusting our products! 💙
Trustworthy protection in these times.
3 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you so much for your kind words! We’re really glad to hear that you find our products trustworthy, especially during these times. Your support truly means a lot to us, and we’re grateful you chose us for your protection. ❤️
My son special needs these gloves are…
My son special needs these gloves are great to use
3 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you so much for sharing this with us 💖 We’re truly glad to hear that the gloves are working well for your son. It means a lot to know our product is helpful for individuals with special needs. If there’s anything we can assist you with, please don’t hesitate to reach out.
Risposta di WellBefore
Hi there,
Thank you for your feedback! We’re so happy to hear that the process was quick and easy 💖 If you need any assistance in the future, we’re always here to help.
I really like these masks
I really like these masks, and they are my everyday mask now. I like the color options, the fact that the ear loops can be adjusted, and that there is a foam seal around the nose. It isn’t a perfect seal, but pretty close! I think all of these features and the individual wrapping make it a mask I enjoy wearing and can rely on.
4 febbraio 2026
Risposta di WellBefore
Hi,
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that these masks have become your everyday choice 😊
It’s great to know you appreciate the color options, adjustable ear loops, and the foam nose seal—those details were carefully designed to improve comfort and reliability. We’re also glad the individual wrapping adds to your confidence and convenience when wearing them.
Your support truly means a lot to us. Thank you for trusting our masks, and please don’t hesitate to reach out if you ever need anything! 💙
Excellent service!
4 febbraio 2026
Risposta di WellBefore
Hi There,
Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with our service. Your support truly means a lot to us, and we’re always here if you need any assistance in the future. 💙
Great well fitting mask.
I like the masks and the pretty colors too. Very comfortable, tight fit..
4 febbraio 2026
Risposta di WellBefore
Hi there,
Thank you so much for your feedback! We’re happy to hear that you like the masks and the pretty color options 😊
It’s great to know you found them comfortable with a secure, tight fit. Your support truly means a lot to us, and we appreciate you taking the time to share your experience! 💙
Risposta di WellBefore
Hi There,
Thank you for your feedback! We’re glad to hear that the exchange process was quick and efficient for you. We truly appreciate your support and are always here if you need any further assistance. 💙
Good masks
Best plus: I love that the ear straps are adjustable. You can fit them tight on your face without them pulling off your ears.
30 gennaio 2026
Risposta di WellBefore
Hi there,
Thank you so much for sharing this! We’re happy to hear that you love the adjustable ear straps and that they provide a secure fit without causing discomfort. Comfort and a good fit are very important to us, so your feedback truly means a lot. Thanks again for choosing our masks! 💙
Risposta di WellBefore
Hi there,
Thank you so much for your thoughtful feedback. We truly appreciate your kind words and are happy to know you’re satisfied with our timely delivery and the consistent quality of our masks. Your support means a great deal to us, and we’re always here if you need anything at all. 💙
So many masks unavailable
It’s been months and half the catalog is unavailable to order. The only response is it’s on order? Sorry but the safe masking and lasting community takes you all seriously as a business who cares and supports us. It’s been over 4 months and I cannot order certain masks that help me at work. I need masks that match my suit as I’m already fielding the willfully ignorant people about why I’m still masking. So yes please update your catalog or give us a real time update of when said masks will be available. Thank you for being a great company we just all need transparency
3 febbraio 2026
Risposta di WellBefore
Thank you for taking the time to share your feedback. We truly understand how important consistent availability is, especially when specific masks are part of your daily routine and professional needs.
We sincerely apologize for the frustration caused by certain items being unavailable for an extended period. Please know that we are actively working on restocking our inventory and doing everything we can to improve supply consistency. Demand and production timelines have created some ongoing challenges, but transparency and reliability remain very important to us.
We genuinely value the safe masking community and the trust you place in us. One of our Wellness Advisors is already reaching out to you directly to better understand your needs and help make this right.
Thank you again for your continued support and for holding us to a high standard.
This is my second time buying KN95…
This is my second time buying KN95 masks from WellBefore. Their products are extremely well made, packaged well and they arrived in a reasonable time frame. This order was substantial but if, at some point in the future we require more masks, I would turn to WellBefore again.
28 gennaio 2026
Risposta di WellBefore
Hi there,
Thank you so much for choosing WellBefore again and for sharing such thoughtful feedback. We’re truly grateful for your continued trust in our KN95 masks. It’s wonderful to hear that you’re happy with the quality, packaging, and delivery time—especially for a larger order.
We sincerely appreciate your support, and whenever you need masks again in the future, we’ll be here and happy to help. 💙
I really like these 3D masks
I really like these 3D masks. I had been wearing another brand but recently changed to WellBefore at the recommendation of a friend who purchases these masks. I purchased Medium and Small and the Medium is best fit. I purchased beige and really like this color.
28 gennaio 2026
Risposta di WellBefore
Hi there,
Thank you so much for sharing your experience with us! We’re delighted to hear that you’re enjoying the 3D masks and that the Medium size turned out to be the best fit for you. It’s also great to know you’re loving the beige color—such a popular choice 😊
We truly appreciate you giving WellBefore a try based on your friend’s recommendation, and we’re grateful for your trust. Please don’t hesitate to reach out if you ever need assistance in the future. 💙
These face masks are very well made and…
These face masks are very well made and were shipped promptly and arrived in great condition.. I love the many different colors you can purchase! I’m truly glad to have these on hand just in case cause we never know what’s going to happen next
30 gennaio 2026
Risposta di WellBefore
Hi there,
Thank you so much for your thoughtful feedback! We’re happy to hear that the masks arrived promptly, in great condition, and that you’re pleased with their quality. It’s wonderful to know you enjoy the variety of color options as well 😊
We’re truly glad you feel confident having them on hand, and we appreciate you trusting our products. Please feel free to reach out anytime if you need support or have questions. 💙
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.