I’ve been impressed with the communication from Watson since we moved into the building. Most recently I had an issue and Kath Simpson responded promptly and did everything within her power to rectify... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I’ve been impressed with the communication from Watson since we moved into the building. Most recently I had an issue and Kath Simpson responded promptly and did everything within her power to rectify... Leggi di più
L'azienda ha risposto
Watson just took over the block management of the the building where I own an apartment. So far so good. Transparent, clear and efficient communication. Good support from the team and specifically fro... Leggi di più
I rang Watsons on 10/05/22 to report a bleeping smoke alarm. I received the usual email stating (Thank you for using our online management system, we endeavor to respond to your message within 72 ho... Leggi di più
Very professional helpful service provided by Kathleen Simpson of Watsons PM. Very Prompt response to emails .Clear communication .Practical helpful advice .It was nice to be able to deal with one per... Leggi di più
L'azienda ha risposto
Watson's residential management expertise spans three decades, with a portfolio ranging from rural conversions and listed buildings to contemporary city centre developments.
Glendevon House, Hawthorn park, Coal Rd, Leeds, LS14 1PQ, Leeds, Regno Unito
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Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Incompetent and negligent - Emma from Watsons Property Management deliberately failed to respond to messages and calls then lied about not knowing we were trying to get hold of her (funny, a director of the board/resident told you I could not get any response from you). Watson Property Management left a serious leak which is flooding the apartment for months - ongoing issue for several years and they just let water run into the apartment which has trashed everything and the place is uninhabitable and 'incompetent' Emma now said the repairs to the flat will start imminently and it has been cleaned up despite being sent images of a 'water fall' flowing in and water everywhere. Liaising with the residents board / other residents to get this management company sacked at the upcoming review. Legal action coming your way Watson Property management. management being a joke, these clowns could not even manage their own underpants let alone a block of apartments.
Their contractors left urine stains all over the toilet area and dirt debris and water all over the bathroom, the flood damage is so extensive that flat cannot be lived in or let out and despite this ongoing issue I was ignored and no one would return my calls.
Their contractors also used MY apartment to store 'crap' belonging to other apartments which was mouldy and dirty and incompetent 'Emma' keeps stating that these were 'materials' despite being sent images... Watson Property Management/contractors also unlawfully shut off the water to a domestic dwelling (it was not causing a leak when they knew the flood was coming in from the roof which had been negligently patched up by cheap and incompetent contractors they employ). Complete 1di@ts - avoid this company. Level of damages means this will be a high court case - bring it on, this is WAR. I SUGGEST YOU DESIST FROM WASTING MY TIME AND RESPOND TO MESSAGES - everything in writing you bunch of clowns.
Watson PM attempted to fine my daughter £234 for breaking a lift during her tenancy at Candle House by overloading a lift with a divan bed despite the fact she was in the bed at the time recovering from major surgery.
Then they attempted to charge for disposal of the same bed 3 months later, and at the same time as the lift fine when she moved out. Absolute jokers, they had absolutely no evidence, tried bully boy tactics on us to get JLL to recover it from her deposit. Where were the witness statements you vehemently claimed you could produce in court? Nowhere, as they don't exist, just like your CCTV footage! You lost in the adjudication, unfortunately the poor landlord stumped up your fake charges, you should be ashamed and refund him if you had any kind of conscience.
The lifts are always broken and well you know it, try putting all the apartment numbers back in the bowl and pick another innocent victim for your money-clawing scam, you failed on this attempt.
Also attempted to extort a further £70 to prove they used a waste contractor with a valid licence, when the information is available in the public domain for free. No sustainability awareness or green ethics, rude and obnoxious staff who refuse to answer reasonable questions. FYI an invoice does not constitute proof!
No communication with their leaseholders. They allow overspend on major budgeted work with no explanation or justification. They do not keep to their own complaints procedure.
Watson Property Management has allowed the communal spaces in our building, which they manage, to deteriorate during the course of their management. There are rats in the courtyard, mice in the buildings, piles of rubbish left in the courtyard, peeling paint, stained carpets and an intercom system that does not work. In addition, we used to have the use of a communal roof, which is now deemed unsafe as a result of years of no maintenance.
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