Very good service and contact was excellent to let me know there was a slight delay on order due to availability. Would definitely use them again.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely marvellous service. My son has been looking for a certain wine for some time now and I managed to track it down at Waterside. I gave them a call and spoke to Andrew who was exceedingly hel... Leggi di più
L'azienda ha risposto
I called at 1pm today asked about a rose wine my wife loves and they said pop by at 4pm today and it will be waiting for you and true to there word it was there fantastic price as well Happy wife happ... Leggi di più
L'azienda ha risposto
What a gem of a find waterside wines is! I was looking for something special for a birthday gift. Andrew phoned me and guided me knowlegably towards my choice. He was so warm and personable, it was... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Waterside Wines believes in old fashioned business values. We hope our trust pilot reviews speak for themselves. We source great wines from all the best wine growing areas around the world at the most competitive prices without compromising quality. Please check out our website ,find the wines you like and make your selection and send us your order. Www.watersidewines.com We offer 5% discount for a case of 6 wines ( can be mixed) and 10% for a case of 12. You will receive your wines promptly in safe eco packaging. We can offer wine advice or assistance anytime , please do not hesitate to contact us with your questions or enquiries. Whether you are interested in Australian bold red Cabernet Sauvignons or New Zealand Sauvignon Blanc. Argentinian Malbecs or Italian Primativo we have in stock. ( take a look at our Premium French Wine selection) Someone once said life is to short not to drink great wines, i think it well might have been me . Cheers Andrew Niven Owner
Informazioni di contatto
Unit 6 GP Centre Yeoman Rd Ringwood Hants, BH24 3FF, Ringwood, Regno Unito
- +442381550173
- sales@watersidewines.com
- watersidewines.com
4,9
Eccellente
186 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Absolutely superb personal service as…
Absolutely superb personal service as always. The team at Waterside Wines can never ever do enough to make your experience of buying fantastic wine such a pleasurable experience. Introduced us to so many lovely alcohol free wines. The best.
18 luglio 2025
Risposta di Waterside Wines
Thank you for your kind review. We value our customers very much and hope to be able to assist you again soon Darren
Regards
Waterside Wines Team
Answered a query very promptly before I…
Answered a query very promptly before I ordered the wine.
Wine delivered speedily and very well packaged.
Loved the le Clive prosecco!
14 giugno 2025
Risposta di Waterside Wines
Thank you for your kind review , we are always available for any advise or help
Risposta di Waterside Wines
Thank you for your kind review Maria. Hope you enjoy your wines and look forward to hearing from you again soon
Risposta di Waterside Wines
Thank you for your kind review Simon. Excellent choice of wines that will be delivered on the date you requested
Andrew Niven
Director
Delivered to wrong address
Delivered to wrong address.
However, once Waterside were aware of this they responded immediately, over the weekend, to discover what had gone wrong and to apologise.
Their real concern, and speedy response is appreciated at a time when many companies behave badly.
18 maggio 2025
Risposta di Waterside Wines
Hi David
We have now spoken via e mail and evidently the courier delivered next door . You were happy with our prompt response and very kindly upgraded your one star review but on the google platform and not trust pilot.
We value our trust pilot reviews and have had very few below 4 or 5 stars. We would very much appreciate your reappraisal on this platform as you were happy with your wines , packaging and everything else regarding our service and company.
This would really be much appreciated and we hope to supply you again in the future
Andrew Niven
Director
Risposta di Waterside Wines
Thank you for your kind review. We hope you will order through us again in the future
Risposta di Waterside Wines
Thank you for your kind review ann . We hope you will order with us again soon
Your carriage charge is exorbitant &…
Your carriage charge is exorbitant & you have not unsubscribed me as requested
6 marzo 2025
Risposta di Waterside Wines
Good Afternoon Tim
You requested to be unsubscribed from our newsletter which happens automatically and we have checked and can confirm that has happened.
We already subsidise the shipping costs which sadly these days is an expensive business with all the courier companies putting up their costs along with most things sadly these days.
You could have received 12 bottles as per your original order for almost the same shipping cost but chose if you remember to stick with 6 bottles.
We have only ever received a one star rating once before which turned out to be a false rating so we are obviously disappointed especially as it has nothing to do with our wines but rather a logistics situation which is beyond our control.
We hope you enjoy your wines
Andrew Niven
Director
Risposta di Waterside Wines
Thank you for your kind review . We hope you enjoy your wines
Highly recommend
Great wines and personal service; won’t buy my alcohol free wines anywhere else
21 febbraio 2025
Risposta di Waterside Wines
Many thanks for your kind review
Excellent
Excellent service, excellent wine. The Farfalle Pinot Grigio is really worth trying. Nice to talk to, good company that think about the customer
12 febbraio 2025
Non scritta su invito
Risposta di Waterside Wines
Thank you for your kind review and thrilled that you are enjoying your wines
Risposta di Waterside Wines
Thank you for your kind review and glad you love the wine and great pricing
Excellent wine and prompt delivery well…
Excellent wine and prompt delivery well packaged. First class.
14 gennaio 2025
Risposta di Waterside Wines
Thank you for your kind review John, hope to hear from you again soon.
Risposta di Waterside Wines
Hi Yvette, Glad you are enjoying your wines. Hope to gear from you again soon.
Prompt service and delivery.
After finding wine on website which was really easy to do , placed order and paid for wine. Had email to say order received. Few days later had another email to say wine had been shipped. Had message from courier telling me when and approximate time of delivery. Delivery arrived. Sturdy box and very well packaged. Will definetly use company again!.
27 dicembre 2024
Risposta di Waterside Wines
Hi Emma , Glad you were pleased with the delivery service and communication. Now just enjoy the wine and hope to hear from you again soon
Great service and arrived quickly
Great service and arrived quickly. Will definitely use them again
12 dicembre 2024
Risposta di Waterside Wines
Hi Vicky , thank you for your review and hope you are enjoying the wines
Great supplier!
Was really pleased this supplier had one of our family favourite white wines in stock for Christmas. Delivered by time specified and in perfect condition .Only downside was that I did not receive confirmation of order or delivery update and ended up having to call the company to check receipt and progress of order
16 dicembre 2024
Risposta di Waterside Wines
Thank you for your kind review , we did chase up on the delivery and passed on your comments. Hope you enjoyed the wines and hope to hear from you again soon.
I ordered a specific Prosecco that was…
I ordered a specific Prosecco that was not available and given an alternative which wasn’t as nice as the one I wanted
15 dicembre 2024
Risposta di Waterside Wines
Really sorry to hear that Andrea . We will endeavour to give you an extra bottle should you order with us again. Feel free to e mail me directly aniven2375@gmail.com
Risposta di Waterside Wines
Thank you for the kind review Sean , hope you arr enjoying the wine and hope to hear from you again soon.
Great service ,really helpful
10 dicembre 2024
Risposta di Waterside Wines
Thank you for your kind review Mrs Neale, hope you enjoying the wines
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.