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Valutata 5 stelle su 5

I recently sent my precious Omega Seamaster off for a full refurbishment and polishing and the result was truly exceptional. This is a vintage watch and it now looks brand new; the way in which th... Leggi di più

Valutata 5 stelle su 5

The Team was very professional,prompt and quick in responses and the watch I sent, came back stunning. Different services available for a reasonable price. The service what they done is detailed an... Leggi di più

Valutata 5 stelle su 5

Superb company, expert professional watch repairers. They did an excellent job of servicing my husbands 40 year old Tudor Oyster watch which now keeps very accurate time. Great communications, Alexi... Leggi di più

Valutata 4 stelle su 5

I put my tag watch in for a service and bracelet refurbishment, i wanted to change the brushed finish to a shiny mirror like finish. The negatives using watch repair uk was the time it took and commun... Leggi di più

Dettagli dell'azienda

  1. Servizio di riparazione orologi da polso

Informazioni fornite da varie fonti esterne

Watch Repair UK are a family run watch repair business who pride themselves on providing an excellent service. You can be sure that your watch is in safe hands. As well as being watch repair experts we also provide the highest quality work with the utmost care. Whether your watch is in for a Breitling service or just a replacement strap for your Casio, Watch Repair UK are here to help.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

169 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(169)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing Service & much more!

Amazing Service! Alexis has been in touch with me and answered all my emails. I needed Omega battery replacement and went to Omega store to ask for the price - Omega asked for £200 for battery replacement (this includes reseal, pressure test, water resistant checks) and would have to wait 6 weeks! Thanks God I googled & found this stunning company! Reading reviews helped me to decide! I called watchrepairuk.com and sent my Omega for the same service (plus more as the watch came back so clean and shiny like a new) for £60 (including VAT). And more importantly - I got my watch back in a week!!! It arrived in padded box safely packed. I am very pleased with the service and sending Thank You to whole company. All the best. Highly recommended!

21 febbraio 2022
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Risposta di Watch Repair UK Ltd

Thank you so much, Monika! We're delighted your Omega came back clean, shiny and safely packed within a week, and Alexis was really happy to hear the emails helped. Sending our thanks right back to you. Mark and the team

Valutata 5 stelle su 5

First Class customer service

First class service. I approached a number of online companies to fix a problem with my Omega watch. Watch Repair UK responded really quickly and were able to provide a prompt quote for the work. The price was much better than other companies. I received notification as soon as my watch was received, and it was fixed in one working day. Returned in secure protective packaging. Would definitely use again.

18 febbraio 2022
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Risposta di Watch Repair UK Ltd

Thank you, Simon. We're really glad we could get your Omega sorted so quickly and that it arrived back safe and sound. We'd be happy to help again any time. Mark and the team

Valutata 5 stelle su 5

Excellent service…

Excellent service great communication from them - price was amazing value
My Omega needed a battery but I also got a refurbishment and it looks brand new - can’t thank watch repair uk enough
Would happily use again HUGE THANK YOU

10 febbraio 2022
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Risposta di Watch Repair UK Ltd

Thank you, Alan – and a huge thank you back! We're thrilled you're so pleased with your Omega after its battery and refurbishment, and delighted you think it looks brand new. Mark and the team

Valutata 5 stelle su 5

Brilliant

Brilliant. Excellent communication. I was nervous about sending 2 expensive watches but they were great and very quick.

10 febbraio 2022
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Risposta di Watch Repair UK Ltd

Thank you, Tamara. Sending two special watches away is a big step, so we really appreciate your trust and we're glad everything went quickly and smoothly. Mark and the team

Valutata 5 stelle su 5

Restored two Tag watches for me a…

Restored two Tag watches for me a Monaco and Targa Florio. Excellent work and communication.First-class a pleasure to deal with.

25 gennaio 2022
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Risposta di Watch Repair UK Ltd

Thank you, Michael. A Monaco and a Targa Florio – what a lovely pair to restore! It was a pleasure working on them, and we're so glad you're happy with the results. Mark and the team

Valutata 5 stelle su 5

Gold Tag Heuer Watch Repair Saga

I sent my solid gold Tag Heuer to Watch Repair UK in June 2021 for a service and for the face and hands to be replaced. Unfortunately there were many delays. First delay was they started the service of the watch once the ordered parts finally arrived at the beginning of August. Mark wrote to me and apologised for the delay and said that he had found the internal mechanism also needed to be replaced but due to the length of time it had taken he would not charge me the additional 365.00GBP plus VAT. Mark said the original would need to be returned to Tag where they would exchange it for a new one - normally 4-6 weeks. I agreed but to be honest was really missing my watch and was very concerned by the time it was taking. It wasn't until many emails later that on November 4th, Alexis informed me my watch was finally ready. The watch was sent via DHL to me, now no longer in the UK but Singapore. The problem lay with the suppliers of parts, Tag Heuer, as they were taking forever and not the fault of Watch Repair UK. I felt I wasn't always communicated with as well as they should have done, but the repair was fantastic and the watch is working well and looks like new. The fact that I wasn't charged for the additional parts did go a long way to me maintaining their 5 star rating. They are excellent watch repairers and totally trustworthy.

30 dicembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Lynn, for such a fair and thoughtful review, and for your patience while we waited on parts – we know how much you missed your watch. We take your point about communication on board, and we're so glad your gold TAG Heuer made it safely to Singapore and that you think it looks like new. Mark and the team

Valutata 5 stelle su 5

TAG Professional 1997

I had worn this every day since new and consequently was looking slightly tired. The bezel then detached and this prompted me through my brother's recommendation to contact Watch Repair UK.
I requested replacement face, glass and bezel together with a full service, pressure test and minor bracelet repair.
The results are just tremendous. My "old soldier" is back on my wrist looking as new.
Alexis maintained constant contact with me throughout and I could not have had better service!

21 dicembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Stewart. We love the idea of your "old soldier" back on your wrist after so many years of daily wear, and we're delighted you think it looks as new. Alexis was really pleased to hear the updates were appreciated – and please thank your brother for us! Mark and the team

Valutata 5 stelle su 5

100% satisfied

I was a little nervous about sending my prized Breitling Emergency to a company I did not know. No need for that though as they were super fast, efficient & and communicative. the watch came back today & im 100% happy. I highly recommend Alexis & his services.

20 dicembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Simon. We completely understand feeling nervous about sending your Breitling Emergency to someone new, so we're thrilled you're 100% happy with it. Alexis really appreciated the kind mention. Mark and the team

Valutata 5 stelle su 5

This company is obviously very professional

My Rotary Classic wrist watch was returned to me with excellent packing ,special delivery, with time slot.
with a new glass and battery it is like new again.
This company is obviously very professional and I would not hesitate to recommend them.

14 dicembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Keith. We're so pleased your Rotary Classic arrived safely and well packed, and glad you think it's like new again with its replacement glass and battery. Thank you for the recommendation. Mark and the team

Valutata 5 stelle su 5

Great service, great company.

I was slightly hesitant posting my beautiful Breitling watch to a company I had found on the Internet. I need not have worried however as the experience I had was fantastic. The service manager at Watch Repair, Alexis, remained in contact with me before and after I sent my watch for repair.
He updated me on some problems they were having receiving spare parts from Breitling (beyond the control of Watch repair) and informed me when the parts were in and my watch was being repaired and serviced. Upon completion it was very easy to pay the invoice and my watch was returned beautifully packaged three days later via Royal mail recorded delivery. My watch looks as good as new (it is more than 15 years old) and is working as well as the day I purchased it. Overall, an excellent company and I have no hesitation in recommending Watch Repair UK.

6 dicembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Andy. We really appreciate your patience while we waited on those parts, and we're delighted your Breitling is running so well and that you think it looks as good as new after more than 15 years. Alexis was glad to keep you updated along the way. Mark and the team

Valutata 5 stelle su 5

My Seiko Kinetic 50m

My Seiko Kinetic 50m was in need of some TLC, scratched and chipped glass plus losing its charge too quickly. Shops that I tried said that I needed to send directly to Seiko, but they were stating an 8 week timescale plus quite expensive.
I searched the Internet and discovered Watch Repair UK so emailed some pictures plus description and got a prompt response with a quote, 2 week timescale, and a promise that they would return with no charge if they could not fix properly.
The watch is sentimental so I was wary just to send away.
Within 2 weeks I had a "new" watch back, looking wonderful.
I am now trying to find some of my older watches that need the same treatment, lost in draws somewhere.

2 novembre 2021
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Risposta di Watch Repair UK Ltd

Thank you so much. We know your Seiko Kinetic means a lot to you, so we're thrilled it's back looking wonderful and holding its charge again. Good luck finding those other watches in the drawers – we'd be glad to help when you do! Mark and the team

Valutata 5 stelle su 5

100% trustworthy - first class service

My husband’s 10 year old Tag Aquaracer watch has been totally restored to its former glory. It looks like new. Was very dubious about sending the watch off but having read reviews I felt I could trust the company. They have not disappointed and actually went above and beyond my expectations. Communications were very reliable and cost very reasonable. I would highly recommend this company for any watch related needs. 100% customer satisfaction !

15 ottobre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Amy. We're so pleased your husband's Aquaracer has been restored to its former glory and that you think it looks like new. Thank you for trusting us after reading the reviews – we're delighted we didn't disappoint. Mark and the team

Valutata 5 stelle su 5

First Class Service

I sent my 20+ year old Tag Heuer watch for a repair to the strap and a service and refurbishment.
I was given a detailed estimate of the work required which I agreed to. The work was carried out to a high standard and to the price quoted and the watch returned in a week.
I can't fault this firm in any way and would highly recommend them.

28 settembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, David. We're really glad your TAG Heuer's strap repair, service and refurbishment were all done to the price quoted and back with you within a week. We appreciate the recommendation. Mark and the team

Valutata 5 stelle su 5

First Class

I had need for a repair and service to my TAG, I got in touch with Watch Repair UK Ltd as it isn't too far from home and I could drop off my watch. I was offered an approximate cost to repair and service verbally and I decided to go ahead. Alexis gave me an appointment time to drop off my watch and was met with a courteous greeting. I soon received an email with the costs of the repairs and a half price refurbishment to case and bracelet which I took up too. In all my watch was away for a couple of weeks and on collection I have to say I am delighted with the repair and refurbishment. Local friendly service and I would highly recommend Watch Repair UK to anyone who is looking for good repairs and service. Thank you from a very happy customer.

8 settembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Andy – it was lovely to meet you in person when you dropped off your TAG. We're delighted you're so happy with the repair and refurbishment, and thank you for recommending us. Mark and the team

Valutata 5 stelle su 5

WOW I've got a like new TAG again

Just had my well worn and badly scratched trusty 18 year old TAG refurbished here, its back and WOW, like new, great professional service

7 settembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Mark – we love a "WOW"! It's great to hear your trusty 18-year-old TAG is back and that you think it looks like new. Mark and the team

Valutata 5 stelle su 5

Excellent service and communication

Communication through this process has been excellent. The watch (Tag Heuer battery replacement) was sent off and returned, with all work completed in 1 week - including a bank holiday.
Will use again.

6 settembre 2021
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Risposta di Watch Repair UK Ltd

Thank you, Matt. We're pleased we could get your TAG Heuer back to you within the week, bank holiday and all. We'll look forward to helping again. Mark and the team

Valutata 5 stelle su 5

Excellent communication and Work done

I was a bit worried about sending my 25 year old Tag Formula 1 off in the post , it was in bad shape but came back good as when I first bought it . Communication was great , work done was great , I will be using Watch Repair uk from now on . I would definitely be recommending to anyone I know.

31 agosto 2021
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Risposta di Watch Repair UK Ltd

Thank you, Jeff. Your 25-year-old Formula 1 was in need of some love, so it's brilliant to hear it's back as good as when you first bought it. Thank you for the recommendations, too. Mark and the team

Valutata 5 stelle su 5

TAG Formula 1 new battery

I sent my TAG to WRUK to have new battery fitted. The turnaround was very quick, only taking a few days and cost was half price of TAG.
Excellent service, will always use in the future.
Thanks

26 agosto 2021
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Risposta di Watch Repair UK Ltd

Thank you, Terence. We're glad your TAG Formula 1 was turned round in just a few days, and we'll look forward to seeing you again. Mark and the team

Valutata 5 stelle su 5

Great service. Highly recommended

Absolutely chuffed to bits to have finally found a watch repair place that replied to emails rapidly to establish what I needed and then did a great job on my breitling. I’ve used others previously but these guys did an outstanding job. My watch is like new. Highly recommended.

24 agosto 2021
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Risposta di Watch Repair UK Ltd

Thank you, Phil – we're chuffed to bits too! We're so glad our quick replies helped and that you think your Breitling is like new. Mark and the team

Valutata 5 stelle su 5

Excellent service and communication

Watch Repair UK recently serviced and refurbished my 23 year old Breitling watch. The watch was returned to me looking amazing, as good as new, despite the fact that it was well-used and rather scratched when I sent it in to them. The turnaround time became extended by slow parts delivery from Switzerland but I was kept well informed along the way. I would thoroughly recommend this company and will use them again for sure.

23 luglio 2021
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Risposta di Watch Repair UK Ltd

Thank you, Julian. Thank you for your patience while those parts made their way from Switzerland, and we're delighted your 23-year-old Breitling came back looking amazing. We look forward to seeing you again. Mark and the team

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