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Valutata 5 stelle su 5

I recently sent my precious Omega Seamaster off for a full refurbishment and polishing and the result was truly exceptional. This is a vintage watch and it now looks brand new; the way in which th... Leggi di più

Valutata 5 stelle su 5

The Team was very professional,prompt and quick in responses and the watch I sent, came back stunning. Different services available for a reasonable price. The service what they done is detailed an... Leggi di più

Valutata 5 stelle su 5

Superb company, expert professional watch repairers. They did an excellent job of servicing my husbands 40 year old Tudor Oyster watch which now keeps very accurate time. Great communications, Alexi... Leggi di più

Valutata 4 stelle su 5

I put my tag watch in for a service and bracelet refurbishment, i wanted to change the brushed finish to a shiny mirror like finish. The negatives using watch repair uk was the time it took and commun... Leggi di più

Dettagli dell'azienda

  1. Servizio di riparazione orologi da polso

Informazioni fornite da varie fonti esterne

Watch Repair UK are a family run watch repair business who pride themselves on providing an excellent service. You can be sure that your watch is in safe hands. As well as being watch repair experts we also provide the highest quality work with the utmost care. Whether your watch is in for a Breitling service or just a replacement strap for your Casio, Watch Repair UK are here to help.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

169 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(169)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It’s a big YES from me!

I wanted some links taking out of a watch bracelet and wanted to be sure of a professional job. I looked around and noticed that WRUK were getting excellent reviews and weren’t too far from me.

I made an appointment, a bit of a wait as they were busy, but no problem with that. I found them easily, in an idyllic rural setting with customer service to match.

For a highly skilled firm who work on high-end watches, mine was I’m sure a rather basic task, but still one that requires skill and know-how.

They soon assessed how many links to remove and carefully adjusted the length. I tried the watch and thought it was perhaps a bit slack. They took out a half-link and then it was a bit tight, so they put the half-link back in, i.e. they got it right first time. They were as keen to get it right as I was, and I think they have done precisely that.

Despite this being a small job, I was treated with the utmost courtesy and consideration in a relaxed friendly atmosphere, I was very impressed.

I have no hesitation in highly recommending this excellent small firm.

13 febbraio 2024
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Risposta di Watch Repair UK Ltd

Thank you, Gerard. No job is too small, and getting the fit just right matters as much as anything else we do. Lovely to hear you enjoyed the visit too. Mark and the team

Valutata 5 stelle su 5

Quality service

Quick reply to costing request, reasonable turnaround time and they kept to the original quote. Watch now working perfectly and looks like new again. Cannot fault service at all. Recommended

7 dicembre 2023
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Risposta di Watch Repair UK Ltd

Thanks, Richard! Sticking to the quote is important to us, and we're glad you think your watch looks like new again. Mark and the team

Valutata 5 stelle su 5

Replace the crown in a Tag watch

Amazing service and communication from the first enquiry to see if they could repair my son’s watch to its speedy return. Excellent value and a professional service throughout which couldn’t have been matched by even the watches maker. Will definitely be recommending this company,

18 dicembre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Mr Bartlett. We're glad we could get your son's TAG back quickly with its new crown, and thank you for the recommendation. Mark and the team

Valutata 5 stelle su 5

Great service, thank you!

I was delighted with your service. From the first point of contact you kept me informed of work to be done, costs and timescale. The watch was returned as it was sent, registered delivery. All a very clear, smooth and satisfying process.
Thank you!

20 dicembre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Kerry! Clear costs and no surprises is exactly how it should be. Glad it all felt smooth from start to finish. Mark and the team

Valutata 5 stelle su 5

Excellent professional service first…

Excellent professional service first class really happy with the finish repair ... Battery replacement and cosmetic clean up A+++++

10 gennaio 2024
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Risposta di Watch Repair UK Ltd

Thank you, Mark. An A+++++ will do nicely! Glad you're so happy with the finish. Mark and the team

Valutata 5 stelle su 5

Great communication

Great communication, quick turnaround, excellent service.
Used them before and will use them again.

19 gennaio 2024
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Risposta di Watch Repair UK Ltd

Thanks, Phil! Great to have you back, and we'll look forward to the next one. Mark and the team

Valutata 5 stelle su 5

A returning customer to WRUK

A returning customer to WRUK. The service throughout is excellent, from sending your watch to receiving it back in excellent condition. The communication, emails & traceability is very professional as well as the turnaround in getting your watch repaired & returned.
I went for the slight upgrade from the usual battery renewal which includes bezel spring, touch up enamel, clasp checking & replacement of any worn link pins & tubes - it was worth it.
Packaged very well on return.
My TAG Aquaracer is ticking over very nicely.
I can't recommend Watch Repair UK enough.

11 dicembre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Dean, and thanks for coming back to us. Glad you felt the upgraded service was worth it, and that your Aquaracer is ticking over nicely. Mark and the team

Valutata 1 stelle su 5

Disappointed

Emailed them via their Web page with my details and repair request glass replacement on a watch that has sentimental value and not heard a thing from them. 2 weeks ago not within the hour as stated on their site.
Disappointed. Will try somewhere else. Thankyou for your response. But I had a message after I sent my details stating it had been sent.

6 novembre 2023
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Risposta di Watch Repair UK Ltd

Good afternoon Paul, I have searched our emails using your name and I cannot find one from you. It looks as though we did not receive the message. Please can you email us directly at repairs@watchrepairuk.com with the watch model make and model number, along with a description of the issue. Thank you.

Valutata 5 stelle su 5

Excellent customer service throughout &…

Excellent customer service throughout & a speedy turnaround. Now confident that my trusty Tag has been properly serviced & repaired by professionals. Will certainly use again - highly recommended.

4 novembre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Gavin. Glad your trusty TAG is properly looked after again, and we'll be happy to see it next time. Mark and the team

Valutata 5 stelle su 5

Breitling - Excellent service

This is the second time I have used your service and I can't sing your praises enough.
It's great to have back my shiny Breitling.
Highly recommended

19 ottobre 2023
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Risposta di Watch Repair UK Ltd

Thanks, Peter! Lovely to see you a second time, and glad your Breitling is back to its shiny best. Mark and the team

Valutata 5 stelle su 5

Replaced the glass on my Monaco

Replaced the glass on my Monaco, fantastic job and turnaround was very quick.

1 ottobre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Mr Gordon. Glad your Monaco has its new glass and was back with you quickly. Mark and the team

Valutata 5 stelle su 5

Absolutely superb

Absolutely superb. Looked after my trusty old Omega Seamaster - full service, refurb, reseal and pressure test for half the price I was being quoted elsewhere - it now looks like new again.

Quality workmanship, quality customer service and quality result. I'm so impressed and very, very happy.

3 ottobre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Craig! We're so pleased your trusty Seamaster is running well, and that you think it looks like new again. Mark and the team

Valutata 5 stelle su 5

A truly Breitling specialist

I sent my Breitling for repair and not only was it returned in an immaculate condition but I have to say better than Breitling in Switzerland.
I have read other reviews and can only agree that Alexis is so on the ball and kept me informed throughout.I never expected such an incredible experience because i'm so used to an average to bad service so now I will see if they can perform a miracle on my Omega
This company deserves all the praise and I look forward to doing business with you again
many thanks
Peter Kolosine

28 settembre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Peter. I'll make sure Alexis sees this. We're so pleased your Breitling came back in such good condition, and we'd be glad to take a look at your Omega whenever you're ready. Mark and the team

Valutata 4 stelle su 5

Watch obsolete

Unfortunately parts are no longer available for my watch.

19 settembre 2023
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Risposta di Watch Repair UK Ltd

Thank you for taking the time to leave a review, Raymond. We're sorry we couldn't get the parts for your watch. When a manufacturer stops making them, there isn't always a way round it, and we'd always rather be honest about that. Mark and the team

Valutata 5 stelle su 5

Tag crown replacement

Excellent service and communication from start to finish. Faultless.

19 settembre 2023
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Risposta di Watch Repair UK Ltd

Thanks, Steven! Faultless is a lovely word to hear. Glad your TAG's crown is sorted. Mark and the team

Valutata 5 stelle su 5

First class customer service

First class workmanship and also customer service from Alexis. Particularly liked the fact that all my contacts were dealt with quickly and professionally

4 settembre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Martin. I'll pass this on to Alexis, who'll be really pleased the quick replies were noticed. Mark and the team

Valutata 5 stelle su 5

I’m not one to normally write reviews

I’m not one to normally write reviews, more inclined to reading them, but having come across this company and doing some online research I decided to ask them to carry out a battery replacement on a Breitling Colt watch. Was a bit nervous about sending them my watch but I shouldn’t have been… the day after I posted it I had an email to confirm safe receipt and that they would inform me when works complete. Couple of days later received a further email to say works complete and watch on way back to me. On receipt I can say how pleased I was, it was like the day I bought it, cleaned polished and set to the correct time and date. Can’t testify to the pressure test and waterproofing as I never use my watch in those environments but have no reason to doubt that those works have been carried out to the same standard as the rest. Will be my go to place for works from now on

8 settembre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Andrew, especially as you're not usually one for reviews! Glad your Breitling Colt came back looking like the day you bought it. Mark and the team

Valutata 5 stelle su 5

Superb Service

Watch Repair UK fitted a new battery to
My TISSOT PRS200 and gave it an ultrasonic clean. My watch came back in superb condition. It’s over 20 years old but could pass as almost new. I can’t rate WRUK highly enough!!!

5 settembre 2023
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Risposta di Watch Repair UK Ltd

Thank you, Philip! It's great to hear your PRS200 came back in such good condition, and we're glad you think it could pass as almost new after more than 20 years. Mark and the team

Valutata 5 stelle su 5

Great value and clear communication.

Less than half the price I have paid in the past. Crystal clear communication and my watch is working perfectly and looks like new.

5 settembre 2023
Non scritta su invito
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Risposta di Watch Repair UK Ltd

Thank you, Laurence. Clear communication matters to us, so it's lovely to hear it came across. We're glad your watch is working perfectly and that you think it looks like new. Mark and the team

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