WasteOnline Recensioni 

1279
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I ordered a skip, first time online. The communication via email throughout the process was clear. Email contact was fine, arrived and collected as expected. Will use this company again.

L'azienda ha risposto

Valutata 5 stelle su 5

brilliant service really nice people for delivery and collection will be using you again thank you for the hassle free experience

L'azienda ha risposto

Valutata 5 stelle su 5

The 8 yard skip was delivered first thing in the morning so I could maximise the time I had to complete the task from Day 1 and was promptly collected on the agreed date. The driver was patient wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A special effort was made to provide a skip at short notice on the bank holiday weekend. It was also collected on the same day as requested so I was very happy with their service and would use them ag... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di gestione dei rifiuti
  2. Servizio di raccolta rifiuti
  3. Servizio di sgombero case

Informazioni su WasteOnline

Scritti dall'azienda

WasteOnline is a market leading skip and waste management company, servicing the whole of the UK. We have designed a quick and easy way to hire a skip, or man in van, services with a focus on the end user experience to ensure you have a simple, and efficient, process from start to finish when looking for "skip hire near me". If you need to rent a skip in the UK, such as Edinburgh, Bristol, Leeds, Birmingham, Manchester or London, WasteOnline provides online skip hire and rubbish removal nationwide, with our 20+ years of experience and the use of 2000+ trusted, local suppliers available at competitive prices. WasteOnline is committed to the responsible handling of your waste as we strive forward to recycle more waste streams, including domestic, green, construction, commercial and more. For affordable skip hire, book a skip online today with WasteOnline! ---------------------------------------------------- Why Choose us? ✔️ Choice of skip hire or van rubbish removals ✔️ Instant online pricing and booking system ✔️ Dedicated on-hand customer service team ✔️ Registered licensed waste carriers ✔️ Competitive prices, nationwide ✔️ Klarna now available.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,5

Tutte le recensioni

(1279)

212 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Prompt service in delivering and…

Prompt service in delivering and collecting the 4yd skip.
Friendly and helpful driver.
We would recommend, and will be using the service of WasteOnline in the future.
Thank you.

1 agosto 2026
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Risposta di WasteOnline

Thank you for taking the time to leave us a review and for placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon!💙

Valutata 5 stelle su 5

Very helpful

Very helpful. Skip arrived on agreed day and was also uplifted on agreed day. Communication was excellent. No issues at all and would definitely use again.

1 agosto 2026
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Risposta di WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Valutata 5 stelle su 5

Excellent communication from start to…

Excellent communication from start to finish from ordering the skip to delivery and collection .
very pleased with the service and will use yr services again in the future.

31 luglio 2026
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Risposta di WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Valutata 5 stelle su 5

No problems

No problems, delivered on time and collected promptly.

30 luglio 2026
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Risposta di WasteOnline

Thank you for taking the time to leave us a review, it's great to hear you were happy with the service. 💙

Valutata 1 stelle su 5

Timeline

Very bad with the collection

30 luglio 2026
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Risposta di WasteOnline

Hi, thank you for placing your order through Waste Online and leaving us a review. I am sorry for any inconvenience caused by the delay in collecting the skip, we do advise upon booking that collections can take up to 5 - 7 working days 💙

Valutata 5 stelle su 5

Very easy to order on line

Very easy to order on line. Delivered and collected as expected. Excellent service would highly recommend.

30 luglio 2026
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Risposta di WasteOnline

Thank you for taking the time to leave us a review, we're pleased hear you were happy with the service. 💙

Valutata 2 stelle su 5

Skip didn't arrive till after 3pm which…

Skip didn't arrive till after 3pm which when you only have a 2 day hire means that a whole day was completely wasted. Special access had to be arranged for delivery and collection but despite checking via phone on the morning of collection that these were in place were not followed. All in all not a good experience

29 luglio 2026
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Risposta di WasteOnline

Hi, thank you for placing your order through Waste Online and leaving us a review. I am sorry to hear about the issues you encountered, however skip delivery times cannot be guaranteed however we also do our best. If you would like us to look into this further, please email us with more details at contactus@wasteonline.uk 💙

Valutata 5 stelle su 5

Found them very helpful and the…

Found them very helpful and the delivery/collection was sot on.

29 luglio 2026
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Risposta di WasteOnline

Thank you for taking the time to leave us a review, we're delighted to hear you were happy with the service. 💙

Valutata 5 stelle su 5

Service was excellent and competitive

Skip arrived as scheduled and I was able to extend the collection date a couple of times without additional cost. Booking on line was easy, as was contacting the company to extend the collection date. Abby was always pleasant and helpful!
I saved around £60 using this service and would recommend.

29 luglio 2026
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Risposta di WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Valutata 5 stelle su 5

Communication was excellent

Communication was excellent, both delivery and collection. Drivers very friendly. A joy to use from start to finish - will use again.

29 luglio 2026
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Risposta di WasteOnline

Thank you so much for leaving a review. It’s great to hear you were happy with our services. 💙

Valutata 1 stelle su 5

Worst service ever, waste of money and time

We ordered and paid them 2 weeks ago , and have to say this company is an Absolutele waste of money and time. Very sad as we waited for a contractor to complete a garden project and were let down totally, and had to cancel because of wasteonline.uk. They kept sending emails delaying with a new date every couple of days ! Lied on the phone, false updates! What an ignorant irresponsible company - why can’t they just say no skip available for a month? We still have not recovered the payment and no one has shown up , not even an apology! Worst service ever! Would not give a star but not possible to send a feedback without it.

30 luglio 2026
Non scritta su invito
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Risposta di WasteOnline

Hi Katarzyna, I am really sorry to hear this, your review is not connected to an order for me to be able to investigate this for you. If you have requested a refund this should have been processed. If you could please email me at contactus@wasteonline.uk with your order number I can get this looked into as a matter of urgency for you. 💙

Valutata 1 stelle su 5

Booking fail

Fail. Failed to deliver the skip. Failed to deliver on new date. Failed to give a discount for the terrible service for a third date . In the end agreed to do a refund , but wasted a week for a skip that never turned up. Nice idea, obviously don’t have reliable partners. Avoid!

Ref your reply- you have underestimated the problem : it’s not just the failure of your third party it’s also the poor customer service. IF you had had an excellent customer service team that phone back when they say they’re going to, and that offered a sensible discount for the third date rather than insisting on the same price (which is unreasonable given the circumstances ) you would be much better. Rather, what you are doing is called blame-shifting rather than root cause analysis and understanding the whole problem.

27 luglio 2026
Non scritta su invito
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Risposta di WasteOnline

Hi, Thank you for taking the time to leave a review, your experience was not the normal service we provide and we have raised the service issues we received with our supplier in this instance, to avoid this happening again in the future. 💙

Valutata 5 stelle su 5

Great customer service and drop off/pick up

Great customer service , drop off as requested and able to collect early as skip was filled !

8 luglio 2026
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Risposta di WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Valutata 2 stelle su 5

Collection was arranged for Friday 10th…

Collection was arranged for Friday 10th July so far it’s 20th July and skip has not yet been collected.
Your confirmation states it can take upto 5 working days from the date of collection not 7

8 luglio 2026
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Risposta di WasteOnline

Hi, thank you for placing your order through Waste Online and leaving us a review. I am sorry for any inconvenience caused by the delay in collecting the skip, we do advise upon booking that collections can take up to 7 working days but we will make sure this is collected ASAP. 💙

Valutata 1 stelle su 5

Skip delivered as requested

Skip delivered as requested, decent price but asked for skip to be collected on 6th of July which was agreed. To date(15th) it has still not been picked up. Poor service.

7 luglio 2026
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Risposta di WasteOnline

Hi, we're sorry yo weren't happy with the collection service, I have checked with the supplier and the skip has now been picked up. Apologies for any inconvenience caused. 💙

Valutata 5 stelle su 5

Service overall was excellent

Service overall was excellent. Contact with customer Services was very helpful and polite, delivery was exactly when stated and the skip was positioned with care. When completed collection was prompt and the driver was very chatty and professional. Would have no problem using this company again.

11 luglio 2026
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Risposta di WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Valutata 5 stelle su 5

The skip was booked very easily online…

The skip was booked very easily online with a £10 discount, the 12ft size managed to take two sheds and a large amount of decking.

It was picked up on the date we were told.

11 luglio 2026
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Risposta di WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

Valutata 5 stelle su 5

Faultless service.

A good price for the service, skip was dropped off early on the day requested and collected early on the day requested. Can't fault them.

8 luglio 2026
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Risposta di WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

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