Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I aske... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Took a contract out after being told it was suitable for my intended use and the wait was 60 kg and the bin is only half full but yet and extra cost is added for going over wait every time it's collec... Leggi di più
L'azienda ha risposto
Filled in a form online and had a call within 2 hours from Matthew Morrin (Sales agent) and advised of the requirements I need, he sorted this quickly and efficiently. Contract was set up the same day... Leggi di più
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Great customer service from Waste Basics, particularly from Matthew. We set up an account for our office waste today and the whole process was straightforward from start to finish. Matthew suppl... Leggi di più
L'azienda ha risposto
4,3
Eccellente
54 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Risposta di Wastebasics
Dear Moin,
Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.
Best Regards, Team @ WasteBasics
Dylan is extremely efficient in his…
Dylan is extremely efficient in his job, an asset to the team. He definitely needs a payrise. Thank you so much for making this business contract go so smoothly
Sophie
13 luglio 2026
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Risposta di Wastebasics
Dear Sophie,
Thank you so much for this kind review! We're thrilled to hear Dylan made the process go smoothly for you — he really is a fantastic asset to our team, and we'll be sure to pass along your kind words (and the payrise shoutout!). Thanks again for choosing Waste Basics.
Warm regards,
The Waste Basics Team
Great communication
Great communication, and great efforts to influence the customer and proceed with sales.
10 luglio 2026
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Risposta di Wastebasics
Dear Nooh,
We're really glad you had a great experience with our communication — keeping you informed and finding the right solution together is exactly what we aim for. Thank you for taking the time to share this, and we look forward to continuing to support you going forward.
Warm regards,
The Waste Basics Team
Excellent customer services and great prices
I filled out an online enquiry at 10pm. Less than 12 hours later I’d had a call back from Keegan with various quotes for me to choose from. He was extremely polite and accommodating to our businesses needs. Keegan didn’t push me into signing up right away and gave me time to speak to the company director before deciding which quote we’d like to sign a contract for. He explained the contract thoroughly and made sure there were no hidden costs for us. Keegan’s customer service skills were excellent and we are extremely happy with the service provided so far. I am very pleased we didn’t go with the first company we had a quote from as Keegan was able to get one of the leading waste disposal providers to provide us services for 1/3 of the cost we were originally quoted. Very happy 10/10 would recommend and will use again for any future business expansions.
8 luglio 2026
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Risposta di Wastebasics
Dear Chloe,
Thank you so much for such a lovely review! We're delighted Keegan looked after you so well — from that quick turnaround on your enquiry to talking you through everything clearly and making sure the contract worked for your business, with no hidden costs. It's great to hear you found real savings by shopping around too. We're really pleased to have you on board and look forward to continuing to support your business as you grow. Thanks again for the 10/10 and the recommendation!
Warm regards,
The Waste Basics Team
Talked through everything and made the…
Talked through everything and made the experience a smooth transition from one company to a new one
8 luglio 2026
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Risposta di Wastebasics
Dear Nicola,
Thank you so much for the kind words! We're really glad we could talk everything through and make the switch over to Waste Basics feel smooth and straightforward. We're looking forward to continuing to support you — don't hesitate to reach out if you ever need anything.
Warm regards,
The Waste Basics Team
Risposta di Wastebasics
Dear Stacey,
Thank you so much for the lovely feedback! We're really glad our team came across that way — politeness and taking care of our customers is something we always aim for. We're looking forward to continuing to support you.
Warm regards,
The Waste Basics Team
Dylan
Dylan, was very helpful and made everything clear. Would recommend this service
6 luglio 2026
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seamless communication and excellent…
seamless communication and excellent service
3 luglio 2026
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Mathew was extremely helpful and…
Mathew was extremely helpful and professional. Highly recommend
29 giugno 2026
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Amazing service
23 giugno 2026
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Bins not collected and overflowing but…
Bins not collected and overflowing but nobody wants to know.
16 giugno 2026
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Risposta di Wastebasics
Hi Nigel,
We're sorry to hear about your experience and understand how frustrating missed collections and overflowing bins can be. We have reviewed your account and are investigating what has happened.
A member of our team will be in touch shortly to discuss the issue and work with you to reach a resolution.
Kind regards,
Waste Basics Team
Great service everything went well…
Great service everything went well would happily recommend
19 giugno 2026
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The whole process was quick and easy
The whole process was quick and easy. Everything was explained clearly, making it simple to arrange the collection, and all the documentation was sent through straight away. Excellent service.
18 giugno 2026
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Had a really positive experience Keegan…
Had a really positive experience Keegan was really helpful & informative. He has gone out of his way to set up our waste collection service.
Couldnt have asked for anything more he went above and beyond.
17 giugno 2026
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Dylan was lovely & very easy set up…
Dylan was lovely & very easy set up process - really clear with our needs and what they can offer.
All good
17 giugno 2026
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A quick and easy process Rory was…
A quick and easy process Rory was amazing would highly recommend
12 giugno 2026
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Can't recommend enough!!
We decided to use Waste Basics after we had a lot of waste after a busy period.
They were very professional, knowledgable and helpful.
They came to collect our waste in a quick period of time and left our place of work immaculate.
We as a business cannot recommend Waste Basics enough!
8 giugno 2026
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Great to do business with.
Simple, cost efficient and knowledgeable to deal with.
25 maggio 2026
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