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Valutata 1 stelle su 5

Run away! This company tried to aggressively win market share with pricing and steep shop promotions, but couldn’t fulfill orders and the customer service was awful. Note they they are not even... Leggi di più

Valutata 5 stelle su 5

Great people! Loving and welcoming environment! I have shopped with this store two times now and their products are phenomenal. Very easy to execute and communicate with. Would recommend to anyone who... Leggi di più

Valutata 3 stelle su 5

The speaker wire itself was a great price and worked perfectly. I had no issues with the quality or performance once it arrived. That said, shipping was much slower than expected. It took almost th... Leggi di più

Valutata 5 stelle su 5

I am always happy buying and receiving device from wamatek. I ordered a phone and accessories and they came promptly as described. Never being disappointed with you guys. Keep going with your great jo... Leggi di più

Dettagli dell'azienda

  1. Negozio di elettronica
  2. anche in
  3. Negozio di accessori per cellulari
  4. Negozio di apparecchiature per la sicurezza
  5. Negozio di computer
  6. Negozio di computer e accessori
  7. Negozio di telefoni cellulari

Scritti dall'azienda

Wamatek, established in 2018 and located in Eden Prairie, is the Twin Cities' leading retailer for electronics and services. It offers a vast selection of new electronics, including smartphones, computers, networking equipment, and accessories, all sourced from top manufacturers. Wamatek stands out with the largest inventory of new electronics in the Minneapolis area, the lowest prices, a price-match guarantee, and direct partnerships with leading brands. Beyond sales, Wamatek provides comprehensive services such as trade-in and sell programs, certified phone and computer repairs, data transfer and recovery, device setup, and electronics recycling. The retailer emphasizes quality, offering factory warranties and manufacturer support on all new products. While primarily focused on new electronics, Wamatek also promotes sustainability through trade-in programs and refurbished items that meet high standards. Serving both local and national customers, Wamatek is dedicated to delivering the latest technology at unbeatable prices, ensuring customers stay connected and productive with expert support. It’s more than a store—it’s a trusted partner for accessing cutting-edge electronics without the premium cost.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

361 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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3,7

Tutte le recensioni

(361)

352 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Ordering the item went terribly

Ordering the item went smoothly, when it came to it being delivered it took about 21days. I had to continuously reach out to figure out why the item is taking 7 days to be processed. When i finally received the phone , the packaging sucked & it didn’t even come with a charging cable. I wasn’t happy throughout this whole process, the only thing that’s good is that the phone was in pretty good condition (cosmetic wise) and it works perfectly.

22 gennaio 2026
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Risposta di Wamatek

Hello, we are sorry to hear of the difficulties with regards to your order. If you would like, please reach out to us at support@wamatek.com so that we can assist with the missing charger. Thank you.

Valutata 1 stelle su 5

Disappointing Experience

Disappointing Experience – Orders Cancelled Without Explanation

I had a very frustrating experience with Wamatek. I was initially offered both a 10% and a 5% discount code. I used the 10% discount on my first order, which was cancelled without explanation. After that, I placed a second order using the 5% discount, and that order was also cancelled the same day.

Both orders were for high-value items, and I can’t help but feel that the cancellations were related to not wanting to honor the discounts—especially on an expensive purchase. What made the situation worse is that customer support could not provide any reason for the cancellations, stating they didn’t have access to that information.

I requested to speak with a human agent during their stated business hours and was told someone would assist me shortly. I waited over 30 minutes with no response and was ultimately left hanging. Meanwhile, I had two pending transactions tied up on my card due to these cancelled orders.

Overall, the lack of transparency, inability to explain why orders were cancelled, and poor follow-up from support left me with very little confidence in doing business with this company again.

6 febbraio 2026
Non scritta su invito
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Risposta di Wamatek

Hello Javier, we are sorry to hear about the issues you have had with our company. We strive to deliver excellent performance across the board. We are working to ensure our communication is open and honest.

Valutata 1 stelle su 5

Manipulative practices

Manipulative practices. Shipped me the wrong product then the only solution they would offer was for me to return for a refund and repurchase for the tune of $459 more for the same product. Will never do business with this company again.

27 gennaio 2026
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Risposta di Wamatek

Hello Jon, we are sorry to hear of your frustrations. We do our best to accomodate our clients and sometimes it does not work in our favor. We appreciate your business and wish you well.

Valutata 3 stelle su 5

Phone was great

Phone was great. In good condition. You can see the marks where it was taken apart all the way around it. Shipping took longer than was thought. The battery life was at 86%. Other than that the phone is great! Just do all of the updates and the phone works as it should.

22 gennaio 2026
Valutata 1 stelle su 5

It is defective

It is defective

22 gennaio 2026
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Risposta di Wamatek

Hello Angela, we are sorry to hear this. If you'd like to return your product, we have a link on our website to do so. Thank you.

Valutata 1 stelle su 5

I made an order on some ram that was…

I made an order on some ram that was 75% off and I thought it was an awesome deal. After payment and got email confirmations and estimated shipping date. They cancel my order saying that it was at my request. Why would I cancel a killer deal on ddr5 ram!? They just out right lie that I did a cancelation request. F them! Never do business with them again.

4 febbraio 2026
Non scritta su invito
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Risposta di Wamatek

We apologize for the difficulties with your order. We appreciate your business and hope to work with you again.

Valutata 2 stelle su 5

Long processing times and lack of solid…

Long processing times and lack of solid communication. Phone calls always ended up in voicemail when calling for updates, called the physical store and they seemed annoyed I was asking about my $400 order. Item did arrive eventually and was as expected. Better expectations of when items would ship and someone who actually answers the phone would help. I would not recommend versus ordering from another store.

21 gennaio 2026
Logo di Wamatek

Risposta di Wamatek

Hello, we are sorry to hear about the difficulties with your order. We are continuously working on handling customer service needs professionally and in a timely matter. Please feel free to reach out to us at support@wamatek.com Thank you.

Valutata 1 stelle su 5

I ordered a computer and only got a cord

I ordered a computer and only received a power cord.

Update: I tried calling the company but couldn't get thru to customer service, so I sent an email stating that I received only a power cord when I paid over $300 for a computer. I got an email back later that day saying their records show they sent me a computer, so there's nothing they can do. I immediately called again and finally got to a manager (the one who sent the email). I told him I received a box the size of my hand with only a cord (and the purchase order stating I bought a computer). He said he didn't realize I did not receive a computer sized box and told me to email him a picture of the box & shipping label. I did that and they then miraculously found the computer they said was already shipped and sent it via overnight. They obviously did not put any effort into validating my claim. Had they sent me the power cord in a computer sized box, they would've stuck to the answer of, "our records show we sent a computer," and screwed me out of $300+. I'm happy with the computer, but would be wary of buying from their online store again.

26 gennaio 2026
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Risposta di Wamatek

We are deeply sorry this has happened. Rest assured, our team is working to resolve the issue as quickly as possible. Thank you for your business.

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