Purchased a pack of 30 wooden mouldings for decorative wall panels. The items were well packed and arrived quickly. I inspecting them the plained finished was excellent therefore needed little sandin... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered via B&Q and waited a little over a week for delivery. Kits arrived with no packaging at all, dirty and damaged. Completely negated having them primed as would need to repair and prime again... Leggi di più
L'azienda ha risposto
Very poor unreliable company. Was promised delivery of wall panels within 5 working days. After 2 weeks, only half the order arrived at a time much later than the sms suggested (about 7pm). I was tol... Leggi di più
L'azienda ha risposto
Have worked with Wall Panels World to add panelling to our dining room (Florence kit), hallway, stairs & landing (Florence kit) and also our nursery (shaker kit). Our panelling always gets so m... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Free delivery across our entire range of MDF and PVC wall panelling options. Choose us today and receive your order within a week.
Informazioni di contatto
Unit 24 Gravelly Industrial Park, Thompson Drive, B24 8HZ, Birmingham, Regno Unito
- 0121 661 1500
- sales@wallpanelsworld.co.uk
- wallpanelsworld.co.uk
3,8
Molto buono
49 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service
Great service. Goods of good quality and helpful staff.
2 settembre 2025
Non scritta su invito
Risposta di Wall Panels World
Thank you so much for the positive review, Paul!
Great Company to Deal With
Excellent experience with the person who answered my call and took my order. He couldn't have been more helpful.
Delivery was when it was expected and driver was helpful and polite.
Price was a little more compared to some other suppliers but worth it for the quality.
Would definitely recommend after my experience dealing with them 🙂
1 agosto 2025
Non scritta su invito
Risposta di Wall Panels World
Thank you so much for the wonderful feedback, Julie! We’re delighted to hear that our team could be so helpful when placing your order and that delivery went smoothly with a polite driver. We truly believe quality and service are worth that little extra, so it’s fantastic to know you felt the same. We really appreciate your recommendation and look forward to helping again in the future 🙂
Great product delivered on time with care.
This is the second time I’ve used this company, basically they deliver exactly what you order, I highly recommend you pay the little bit extra to have your panels painted with primer. This saved so much time.
Our panel strips arrived on time and well wrapped up with a specific delivery person who handles the product with care. I will definitely use this company again if required.
24 luglio 2025
Non scritta su invito
Risposta di Wall Panels World
Thank you for coming back to us, Kevin - it’s always a pleasure to serve returning customers! We’re so glad the primed finish saved you time and that everything arrived safely with care. We look forward to helping again whenever needed.
I ordered 28 lengths of Mdf moulding…
I ordered 28 lengths of Mdf moulding @£5.49 a length order received ok, however I had miscalculated and required another 3 lengths, when placing the order online 11 days Iater I was quoted £10.82 for exactly the same.
I emailed and explained the situation and to check if it was an error on the website but no the price had gone up by over 90%.
Yes it was my error and prices go up but an increase of over 90%, make sure you order enough or you could get robbed too.
5 giugno 2025
Non scritta su invito
Risposta di Wall Panels World
Thank you for your feedback. We understand your concern regarding the price difference.
While we do our best to keep pricing consistent, costs can fluctuate due to supplier changes, raw material availability and production overheads. That said, we recognise how frustrating it can be to see a significant price difference over a short period, especially when ordering additional items for the same project.
We’re currently reviewing our pricing processes to ensure they remain fair and transparent. We’re always happy to discuss individual cases, so if you'd like to speak further with our team, please don’t hesitate to get in touch.
Failed delivery waiting 16 days to arrive
When I finally recieve my order ill let you know the quality placed order 2nd June, they scheduled delivery 9th June early afternoon so booked half a day off, eta then updated during the day to between 6-8pm on the evening to then get an update at 7pm that it failed and they will be in contact, which I heard nothing so called them late morning the next day, turns out my order didn't make it onto the van and some of it wasn't machined, they then said it would arrive later that week. Just had an update to tell me it won't arrive until the 18th June. So 16 days since ordering that's if it actually shows up this time. Let's hope the quality is worth the wait. Can't say ill use them again ill stick to b&q/wickes next time.
12 giugno 2025
Non scritta su invito
Risposta di Wall Panels World
We’re truly sorry to hear about your experience and completely understand your frustration. We know how valuable your time is and we sincerely apologise for the inconvenience and disruption this delay has caused - especially after taking time off work for the scheduled delivery.
While we always aim for a smooth and timely service, there are rare occasions where unexpected issues arise in production and logistics. Although we can’t change what happened, please know that your order is important to us and we are doing everything we can to ensure it reaches you as soon as possible.
We genuinely hope the quality of the product will reflect the high standards we’re known for and we appreciate your patience in the meantime. Thank you for taking the time to share your feedback - it helps us improve.
Great products/Service
Great products. Website works well. Prompt delivery. Great delivery man. Very good updates throughout the whole process.
26 maggio 2025
Non scritta su invito
Risposta di Wall Panels World
Thank you for the wonderful review! We're so pleased to hear everything from the website to delivery went smoothly and that our driver made a great impression too! It's great to know the updates kept you in the loop - just how we like it!
Ordered two samples for a £1.99 postage…
Ordered two samples for a £1.99 postage fee end of April. Received nothing until 14 May when I then had to pay £3.50 postage surcharge fee for a random box of samples which didn’t have either of the two I’d ordered. No response to my email. Very disappointing☹️
26 aprile 2025
Non scritta su invito
Risposta di Wall Panels World
Thank you for your feedback and we’re very sorry to hear about your experience. While we aim to ensure all sample orders are processed and delivered correctly, it’s clear that this did not go as expected in your case.
We completely understand your frustration with the service you have received - this is not the experience we want any customer to have.
We’ll be reaching out to you directly to rectify this and arrange a refund for the inconvenience. Thank you for bringing it to our attention and we appreciate your patience while we resolve this.
Don’t fulfil orders!
Ordered samples on the website, paid £5.99 delivery and still no sign of the samples. Contacted customer service and did not receive a reply. Thankfully I’ve only wasted £5.99 and not any more on a product that won’t arrive!
23 aprile 2025
Non scritta su invito
Risposta di Wall Panels World
Sincere apologies for this oversight. The order has been refunded and the samples will be sent out today.
Again, apologies for any inconvenience this has caused.
Great product and great price very reliable …
Great product and great price very helpful on the phone highly recommended
12 marzo 2025
Non scritta su invito
Risposta di Wall Panels World
Thank you, Michael! 😊
We’re so glad you loved the product, price and our customer service! Your recommendation means a lot to us and we look forward to helping you again in the future!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.