Wain Homes Recensioni 

Fantastic service from start to finish .Friendly ,helpful and knowledgeable.After sales fantastic too .
A massive thank you to Ashley and Cheryl and the rest of the team at Kingsley Manor ,you have both been amazing ,always at hand ,very helpful ,friendly, approachable and supportive .

We are absolutely delighted with our new build home at Kingsley Manor by Wain Homes. From start to finish, the entire process has been smooth and seamless, thanks in large part to Ashley in the sales office. He has been fantastic throughout—always helpful, responsive, and supportive, making what can often be a stressful experience feel easy and enjoyable.

On site, Ian and Danny have also been brilliant. They’ve been attentive and quick to address a few minor snags, none of which have impacted our day-to-day living. It’s reassuring to know they genuinely care about making sure everything is just right.

We truly love living here already—the house feels like home, and the development itself is a great place to be. We’re especially looking forward to enjoying everything even more in the summer months.

A big thank you to the whole team at Wain Homes for delivering such a positive experience!

Mike and Paul were really helpful and friendly when they came and fixed a few snags on my home, at Rectory Woods. They went above and beyond and we are really happy with their professionalism and quality of work that they carried out.Thanks Mike & Paul

Throughout the entire process, Michael at Waterside Meadows has been professional, caring and communicative. He made a process which was very new to us feel comfortable and he took the time to patiently answer our many questions along the way. We're very grateful.

I would give an Extra Star if I could the after service from Danny and his Team since we moved in to our Foxglove as been 1st Class - they really do go above and beyond to make your move & settling in period run smoothly.
From sorting any snags, to basic advice & help, nothings been to much trouble and every conversation seems to be had with a smile on faces.
Fantastic home, 1st Class Customer Service ******

Michael is welcoming, great knowledge of the property, efficient. Answered all our queries quickly, helpful and polite.And continues to do so, its been a real pleasure to deal with him.

Michael Davies from Wain Homes, Waterside Meadows has provided great support to my partner & I in assisting us to purchase our new home & sell our existing property. Michael has been a crucial link supporting us with complex solicitor/legal enquiries. Michael has also been helpful while demonstrating patience helping us with upgrade choices. In summary, Michael has provided consistently excellent customer service.

FRIENDLY and officiant sales advisor and quick response to issues after moving in

The bungalow we bought was built to a high standard. There were a few minor things but were rectified straight away. The site staff have been really helpful and gone out off their way to help residents settle into their new build homes. Michael the sales person was very thorough and went through everything prior to purchasing our property and was able to recommended the property which met our requirements.
All in all it has been a positive experience and would highly recommend Wain Homes.

Our whole process from start to finish was fantastic, Michael was very friendly and helpful.
Our house is just amazing, any issues have been resolved quickly.

Michael at the Hambleton site kept us informed of houses for sale on a regular basis. Once we had selected our new house he gave us frequent updates of the build plan ensuring everything was kept on track.
Michael even during busy times had time for us and no request was too much trouble - Wain homes key asset.

We bought our new house at Waterside Meadows and moved in Dec 2026. It was a long process due to our buyers having issues selling their house. However, Michael (sales) did everything he could to ensure we got our dream home in the end.
At first we were sceptical about buying a new build after hearing of all the horror stories, but we can honestly say this is the best decision we’ve made.
The build of the house was fantastic. The snagging list inside the property was reasonable with no major issues. Kieran (site manager) got started with the snagging straight away and has managed to sort out most issues and responds straight away.
The grass outside the front and side of the house has been ruined by a contractor, but we’re in the process of wain homes sorting this out, once completed it will look great.
I would recommend wain homes to anyone looking at buying a new build house.
Thankyou

Nickie and Rich are Wain Homes’ greatest assets. If you ever want genuine customer service these two are the people to go to.
We have built up a fantastic relationship with Nickie and Rich and trust them implicitly. They have been part of our journey and they go above and beyond to help. They both provide not only exceptional customer service, but empathy; something I believe has been lost in most avenues today.
To top it off, they are both genuinely lovely people. 11/10 human beings. Diligent, honest, integral and just a pleasure to deal with.
Thank you for everything!

Attic lights left on since we have been moved in!
We saw Paul and Gary near our house and they both offered to sort it out straight away.
Really friendly and did not hestitate one bit.

Build quality is fantastic!! The shining lights to our experience were George (sales rep)and Shingi (site manager) who made our first visit, to the sign off to customer care fantastic.
Shingi was extremely accommodating when it came to fixing snags, I had to book time off work for it to all be done in one week and this was not a problem for him. Shingi made sure all the work was completed and to a great standard. I would highly recommend to friends and family.

We moved in to our new home 5 weeks ago on the Mead Fields development and couldn’t have asked for a better team! Caroline has been amazing from the beginning, very helpful and supportive throughout our complicated chain and still showing the same level of care now. Our site manager, Curtis has also been great since completion, sorting the (very few and minor) snags quick and efficiently, nothing has been too much trouble for either of them. This is our second new build purchase (first time with Wain Homes) and the quality and care is far better here.

Been being told that the streetlights would be sorted for over a year and a half!
Apparently a report and fix will be “within two weeks” since July 2024!
Until they sort it out then highways won’t take over so we are at the mercy of this incompetence

Please don’t reply asking me to contact you as I have been discussing this with customer care SW since July 2024

We have been in our HOME at Rectory Woods for 5 months and our experience with Wain Homes over the past year has been exceptional.
We started our journey with Wain Homes in early 2025 meeting Suzanne (Sales Exec), she took the time explain how buying a new build works and answered the questions we had.

In Feb 2025 we reserved our new home which was at foundation level.
As there were no Jenner properties available on the Rectory Woods site for us to view, Suzanne arranged for us to visit another local development to allow us to view completed house.

In April 2025 Suzanne introduced us to Richard (Site Manager) where they both took us through what would happen in detail and answered more questions from us.

In the middle of the year Claire took over from Suzanne and Sean took over from Richard but nothing changed for us the service we received continued to be first class.
We would visit the site every week to see how the build was going (as we could see our new home through the site gates) and this would leave to more questions which Claire & Sean would always answer.
During the summer 2025 we met Ian (Assistant Site Manager) who like the rest of the team if we had a question or query he would answer it for us an he also took the time to explain what was going on around the whole site.

In summer / early autumn 2025 we had meetings with Claire to review and agree extras, we never felt rushed and Claire always took the time to walk through the options in detail so we could make the right selection for us.

In Winter everybody worked extremely hard to get the house ready and CML completed which allowed us to move into our new HOME in November 2025.
Due to us being on holiday just before our completion date Sean / Claire were flexible around our house demo and completed a few days after we moved in

Once we moved in “Google” the site Telehandler arrived with the mini skip to help us remove the mountain of cardboard and packaging that comes with moving house.

Ian visited us few weeks after moving in and completed the snagging review, he took our list, advised on what the next steps would be, with all of the items being resolved quickly (some of which were resolved the same day).

In Jan 2026 Dan took over from Ian, and in Feb 2026 Alex took over from Dan, as with all the Wain Homes staff we have encountered they will always stop and talk to you and answer any questions you may have.

The whole Rectory Woods Team currently led by Sean have been amazing, always being available, extremely professional and friendly.

After the site snagging list was completed and signed off we were handed over to Wain Homes Customer Care, the level of service has remained same with any queries we raise being handed and resolved in professional manner by Jon & Ciara.

Everyone we have dealt with from Wain Homes has always been very professional, open and honest. We cannot recommend Wain Homes highly enough they are customer focused and deliver results.

Recently bought a home on rectory woods, standish.
From first walking into sales to completion it has been such a stress free time.
Need to make a special mention to site agent Sean an assistant Alex.
Went above an beyond to make our moving in experience perfect.
No job big or small was too much for them.Really great customer service from both. 5** treatment given.
Cheers guys.
I would 100% reccomend wain homes to friends and family.

UPDATE - as usual just being ignored………..Our first time buying with Wainhomes and we’ve been let down by them massively so will be our last.
They stopped a retaining wall half way shorter than should have done and went with a batter option instead. This was not on our plans that was drew up when we signed, As per the NHBC report we had done regarding this matter this was probably done to save money. THEY (Wainhomes) then decided to replace our wooden fence with concrete fence posts and bottom concrete slabs but didn’t change the support of the retainer to accommodate. also which the NHBC reports states was the wrong size posts was used aswell anyway so was a disaster waiting to happen. Now the land has give way and the full side of the fence and slabs in the garden are falling. Which I might add is extremely dangerous as children play in the gardens that are below so I dread to think what could happen when it fully collapses. But Wainhomes don’t care at all they just wiped their hands with it said it’s not their problem and now just ignore us. We have had to get a solicitor involved, it’s been hell for us.