Been with VWatch for a few years now always received good service. This evening I had to contact them for channel support & the advice & the support I got was excellent. Would highly recommend.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The support you get is absolutely fantastic All questions are answered in minutes I 100% recommend these guys. Thank you. I copied and pasted this from another review because it is completely tr... Leggi di più
Good service almost all of the time. I've tested a few and none is 100% all of the time but I would say this is running well 98% - 99% of the time. I've had this service about 4 or 5 years now. The... Leggi di più
Been with VWATCH for a couple of years now and never have an issue. Payments are simple and easy, customer service response is extreamly quick and if you do have any issues, they are quickly rectified... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vwatch is a leading IPTV subscription service dedicated to delivering high-quality live TV, movies, and on-demand entertainment at unbeatable value. We specialize in providing reliable IPTV solutions for customers who want affordable access to sports, news, TV shows, and international channels on all their favorite devices, including Smart TVs, Firestick, Android, iOS, and web players. Our mission is simple: to make premium entertainment accessible and hassle-free. With Vwatch, you get crystal-clear HD and 4K streams, fast customer support, and flexible IPTV packages designed to meet every budget. We take pride in offering a smooth viewing experience backed by professional service, making us one of the most trusted IPTV providers in the UK and beyond. Customers choose Vwatch for our consistent performance, competitive pricing, and commitment to customer satisfaction. Whether you’re a sports fan, a movie lover, or someone who wants access to international TV, we’ve got you covered. Join thousands of happy subscribers who rely on Vwatch for their daily entertainment. Explore our IPTV subscription plans today and discover why more people are switching to Vwatch for quality, reliability, and choice.
Informazioni di contatto
Regno Unito
- 7465880139
- support@vwatch.live
- vwatch.live
4,6
Eccellente
74 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I’ve been using this for about 1-2…
I’ve been using this for about 1-2 years now, it’s been perfect and I’ve had no complaints! I’ve recommended this to friends/family
5 febbraio 2026
Non scritta su invito
I have been using VWatch for a couple…
I have been using VWatch for a couple of years now and I have no issues, chat service is always very prompt and answers virtually immediately should you need support, highly recommended
5 febbraio 2026
Non scritta su invito
great servie and support
great servie and support, been using them for years
4 febbraio 2026
Non scritta su invito
Been a customer for a few years now
Been a customer for a few years now. Had no major issues and they respond quickly and efficiently to any problems or requests I've had
4 febbraio 2026
Non scritta su invito
Been using vwatch for a few years now…
Been using vwatch for a few years now and the service you receive is second to none! When ever you need support the live chat is excellent you get a response in seconds.
If you are considering IPTV you can't go wrong!
4 febbraio 2026
Non scritta su invito
Great service.
21 gennaio 2026
Non scritta su invito
First trial week everything works fine
First trial week everything works fine, and the customer service answar you very fast. But after you pay for 1 years subscription, every channel lag and just loading. When I talked to the customer service in chat, they told me all the time that the issue is not on them. They are a scammers!!! They give you the best services in the begging after a week nothing works, and they become rude. I have screenshot of the chat between us. People don’t be stupid and subscribe to vwatch. It’s the worst service ever.
Don’t let them scam you with a good behavior. I ask them about refund and they told me that they can’t give me my money back. They are a hustler. Why should I pay for a 1 year subscription, when I can’t see any channel. Every channel will lag/loading within 1 month after you pay for subscribe. Don’t do the same mistake as me. I’m so tired of scammers. If someone need advice contact me, I can even give you proof. I hate to help scammer with my money like Vwatch.
9 gennaio 2026
Non scritta su invito
Risposta di Vwatch
Thank you for your review.
We would like to clarify several points, as this review contains statements that are not accurate.
First, despite our refund policy clearly stating that annual subscriptions are non-refundable once activated, we made an exception in your case and issued you a full refund as a gesture of goodwill. This was done even though our service was functioning normally on our end.
During your subscription, our support team responded promptly and explained that the issues you experienced were most likely related to external factors such as internet stability, multi-device settings, ISP restrictions, or VPN usage—factors outside of our control. Our servers were operational, and no widespread service issues were reported at that time.
We strongly deny claims that we intentionally provide good service during trials and then degrade it afterward. This is technically incorrect and contradicted by the experience of many long-term customers who continue to use our service without issues.
Accusations of scamming are particularly concerning given that a refund was provided, and we made genuine efforts to assist and explain the situation respectfully.
If you believe there is any remaining misunderstanding, we invite you to contact us again with your order details so we can review everything transparently.
We remain committed to honest service, clear communication, and fair treatment of our customers.
What a great service and proce
What a great service and super communicator as well
28 novembre 2025
Non scritta su invito
Amazing top notch service!
19 novembre 2025
Non scritta su invito
The service is excellent and very quick!
9 novembre 2025
Non scritta su invito
Fantastic Service 5 star
I couldn't recommend highly enough. I have been a customer for over 4 years and the service is seamless. The customer service team are so helpful and knowledgeable. An absolute pleasure to deal with.
Top Marks all Round.
19 ottobre 2025
Non scritta su invito
Excellent customer service
Excellent customer service, nothing is ever too much, responsive and friendly.
Definitely recommend.
18 ottobre 2025
Non scritta su invito
Fabulous service and very helpful staff
18 ottobre 2025
Non scritta su invito
I have used this site for a lot of…
I have used this site for a lot of years. I’m not the most tec savvy person but whenever I have a problem they take there time with me and sort it out not often you get such great service once people have your money 10/10
15 ottobre 2025
Non scritta su invito
Brilliant services and staff
So helpful and patient, I had a load of questions and they were answered clearly, really helped me out .
Id recommend Vwatch to anyone as the customer support is awesome as is the product, Thank you Thank you
14 ottobre 2025
Non scritta su invito
Best outfit out there
Best outfit out there, 💯 recommend . Dedicated to everything they do and the best streaming tv ever. Also 24/7 assistance to any problems and will be on the case as soon as you message. 👍🏻
9 ottobre 2025
Non scritta su invito
Absolute waste of money
Absolute waste off money, I spend more time looking at the spinning circle of death than actual programmes, don't waste your time
29 settembre 2025
Non scritta su invito
Risposta di Vwatch
Hi,
We’re truly sorry to hear about your experience and we understand how frustrating buffering issues can be. This is not the standard of service we aim to deliver at Vwatch. Our IPTV platform is designed to provide smooth, high-quality streaming, so if you’re seeing the “spinning circle,” it’s often related to internet speed, device settings, or a temporary server issue.
We’d really like the chance to put this right for you. Please reach out to our support team at support@vwatch.live
(or via live chat on our website), and we’ll help troubleshoot your connection, optimize your settings, or provide you with an alternative stream so you can enjoy uninterrupted access to your TV channels and movies.
Your feedback is very important to us, and we’ll do everything possible to ensure you get the reliable IPTV experience our customers expect.
Thank you for giving us the opportunity to improve.
— The Vwatch Team
Best customer service I've experienced
Best customer service I've experienced, and great selection live, VOD and Box sets available. Been a subscriber for over 3 years!
3 settembre 2025
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.