Pickup happened actually before the time that we were told. Driver explained the process very clearly and then the collection and delivery of the bike was done very professionally.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Came out promptly to recover my vehicle The recovery driver was friendly and gave me useful advise on what to tell my mechanic Thanks for the professional service
Phone call was a bit painful (bad line) but a flatbed was on its way quick enough. I'd managed to drag my car to motorway services and paid for parking because past experience with "premium" breakdown... Leggi di più
L'azienda ha risposto
Was overall good but did not help that the young man was only one on recovery so quite a wait and as did not have address of garage was not going to put job in, however if I had it then would be le... Leggi di più
L'azienda ha risposto
4,7
Eccellente
232 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Almost 50 mins earlier than eta.
Almost 50 mins earlier than eta.
On the road sharpish.
27 novembre 2025
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Risposta di Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating, we really do appreciate this. We are glad that you was happy that we met the ETA well with in the time frame as there is nothing more stressful waiting for hours for a recovery truck/service van when you have broken down.
Very good service they have thank you
26 novembre 2025
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Risposta di Vrcr
Thank you for sparing your free time and giving VRCR a five star rating we really do appreciate this. We are glad that you you found our overall service was very good.
Very knowledgeable staff that were able…
Very knowledgeable staff that were able to meet my needs and expectations. A special mention to the recovery driver who was there in extra quick time and was very friendly and able to answer all my concerns in a very knowledgeable way.
21 novembre 2025
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Risposta di Vrcr
Thank you for sparing your free time and giving VRCR as five star rating we really do appreciate this . We are glad that we was within the ETA as there is nothing more stressful when are you have broken down. We are very pleased that the you found our driver knowledgeable and able to answers your questions. We glad that you found our driver friendly we try our best with our customer services.
The service provided was exemplary
The service provided was exemplary. The engineer was very helpful indeed and very courteous. A very professional job executed.
20 novembre 2025
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Risposta di Vrcr
Thank you for sparing your time to give VRCR as five star rating we really do appreciate this. Thank you for your kind review and we are glad that you found our engineer helpful, courteous and professional. We try our very best to provide a good service times like these can be very stressful we try our best to make the situation go smoothly. Thank you
Risposta di Vrcr
Thank you for sparing your free time to give us a four star rating we appreciate this. We are glad that our overall experience was pleasant and thank you for saying that you would recommend VRCR. Apologies for the regarding the service team that was out of VRCR control as we only receive jobs from the breakdown provider through our network system.
Excellent experience
Excellent experience. Arrived within the timeframe and resolved the issue. Thank you
19 novembre 2025
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Risposta di Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating as always we really do appreciate customers feedback. We are glad that you found your experience was excellent and VRCR got to you with in the ETA which we given and we try our very best to resolve breakdown issues at roadside. Thank you
I had a flat battery and the recovery…
I had a flat battery and the recovery specialist was absolutely brilliant. He arrived quickly, was friendly and reassuring, and got my car started straight away. He then took the car to a local garage for me and gave genuinely helpful advice throughout. A kind, professional, and reliable service — highly recommended!
17 novembre 2025
Non scritta su invito
Risposta di Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating as always we really do appreciate this. We are glad that we met our ETA and that your experience with VRCR was friendly, helpful and that you was given reassurance throughout the process and thank you for saying that you highly recommend us as a company it's very kind of you to say this.
Very prompt collection
Very prompt collection. Chap was polite and helpful. Car loaded and taken away then received confirmation of car dropped off safely at the garage.
17 novembre 2025
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Excellent Service
Was an enjoyable experience with a great recovery company
16 novembre 2025
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Recovery driver was very good .Friendly…
Recovery driver was very good .Friendly and got us home safe.
15 novembre 2025
Non scritta su invito
Risposta di Vrcr
Thank you for sparing some of your free time to give VRCR a five star rating we really do appreciate this. W are glad that your overall experience with VRCR was good and that our driver was very friendly.
Well recommended
Hardly any waiting time whatsoever kept me informed every step of the way. Once the mechanic came he was a pleasure to chat with and helped fix/sort the car. Came with a recovery vehicle just in case (luckily not needed) but again the service was great well recommend
11 novembre 2025
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Risposta di Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating we really do appreciate this. We are happy that your overall experience with VRCR was good and that you would recommend VRCR. and we aim to to meet ETA's and we are glad that you are happy with over Customer service.
Arrived on time very professional and…
Arrived on time very professional and polite and got the job done no issues highly recommend
24 ottobre 2025
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Risposta di Vrcr
Thank you for sparing your time and giving VRCR a five star rating we really do appreciate this. We are glad that you find our driver professional and polite we try our best to put customers first and thank you for stating that you highly recommended us a company this means a lot to VRCR.
Needed recovery
Needed recovery. The drive was real professional!
20 ottobre 2025
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Risposta di Vrcr
Thank you for your time and giving VRCR a five star rating we really appreciate this. We are glad that you was happy with our customer service and that you found our driver very professional.
Excellent service arrived about 20mins…
Excellent service arrived about 20mins after call, very friendly and
efficient.
20 ottobre 2025
Non scritta su invito
Risposta di Vrcr
Thank you for sparing your time to give VRCR a five star rating review, we really do appreciate your feedback . We are also glad that you was happy with our customer service, time efficiency and the overall service that VRCR provided.
👍 support drivers getting back to station
At least getting people back home
16 ottobre 2025
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Risposta di Vrcr
Thank you for sparing your time and giving VRCR a five star rating we really do appreciate this. We are glad as a company we could assist on getting you home and that your experience was a good one at stressful times.
A lovely friendly and helpful man came…
A lovely friendly and helpful man came in his truck to rescue me follow an accident, he arrived on time and just got straight to work. He dropped me off at local train station and gave me advice on which platform to go to. Excellent service thank you
7 ottobre 2025
Non scritta su invito
Risposta di Vrcr
Thank you for sparing some of your time to give VRCR a five star rating. Sorry to here of your accident we hope that you had a speedy recovery. We glad that you experience was professional and helpful and as a company to try to help in anyway we can. and we do appreciate the feedback from yourself.
Driver was prompt & efficient
29 settembre 2025
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Risposta di Vrcr
Thank you for sparing your time and giving VRCR a five star rating we really do appreciate this. We are glad that you find our customer service was very efficient and our driver met the ETA as this is very important to us, as breakdowns can be very stressful times.
Very happy with Emergency Assist…
Very happy with Emergency Assist breakdown.
I had a van break down today on M1 and the break down truck came so fast to recover us the operater over the phone was very kind and helpfull.
24 settembre 2025
Non scritta su invito
Risposta di Vrcr
Thank you for sparing your free time to give VRCR a five start rating we appreciate this. We are glad that we was able to recover yourself fast and effectively and we hope that the recovery was not to stressful especially breaking down on a busy motorway.
Josh was very polite and helpful.
Josh was very polite and helpful.
22 settembre 2025
Non scritta su invito
Risposta di Vrcr
Thank you for sparing your free time to give VRCR a five star review we really do appreciate this, we are glad that you found our driver polite and helpful as our customer service is priority.
Very quick recovery of my car
Very quick recovery of my car. The young recovery man was lovely. He soon had my car on the lorry.
Very happy with my experience with this company.
22 settembre 2025
Non scritta su invito
Risposta di Vrcr
Thank you for your feed back/review and giving VRCR a five star rating, we really do appreciate this. We are glad that you had a overall good experience with your breakdown with using VRCR.
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