VonHaus Recensioni 21.766

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Corded weed remover. Purchased on 7th March 2026 - price was £50 approx. Was pleasantly surprised how well the machine worked as I had bad experiences with other brands. Delighted with how it coped w... Leggi di più

Valutata 4 stelle su 5

Ordered a gazebo but realised I ordered one too big. Tried to cancel via email but no response until the item was posted. Anyway customer service advised to return the item for a full refund which I d... Leggi di più

Valutata 5 stelle su 5

The product I received was unfortunately damaged. But Vonhaus handled a partial refund for me very swiftly and easily. I would certainly used them again for future products.

Valutata 5 stelle su 5

Emailed the company on Friday saying my scarify, that was just under a year old wouldn’t start with burning smell. They replied within a hour stating they would replace. Replacement arrived today, 4... Leggi di più

Dettagli dell'azienda

  1. Negozio di arredamento da giardino
  2. Negozio di mobili per camere da letto
  3. Negozio di casalinghi
  4. Negozio di articoli da cucina
  5. Negozio di arredamenti per salotti

Scritti dall'azienda

At VonHaus, we create designer furniture running the gamut of interior design, as well as DIY tools, eye-catching décor, and gardening essentials tailored to you. Our mission? To bring you cutting-edge collections for your home and garden at affordable prices. And we’re succeeding. With a 4.4* Trustpilot rating and coverage in publications from Real Homes to Cosmopolitan, our pioneering products speak for themselves. But that doesn’t stop our customers from sharing their favourite VonHaus finds across social media! And it’s little wonder, as all our products include a free 2-year warranty and flexible payment options, including Visa, Mastercard, Klarna, and PayPal. So, sit back, relax, and browse our complete collection today. We’ve carefully curated our categories to help you find exactly what you need, but don’t hesitate to reach out if you can’t find what you’re after – we’d love to help!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

21.766 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

32l Rooftop box

The product I received was unfortunately damaged. But Vonhaus handled a partial refund for me very swiftly and easily. I would certainly used them again for future products.

23 marzo 2026
Non scritta su invito
Valutata 4 stelle su 5

Great gazebo but realised I ordered…

Ordered a gazebo but realised I ordered one too big. Tried to cancel via email but no response until the item was posted. Anyway customer service advised to return the item for a full refund which I did as soon as it arrived the next day. Two days later my refund was on its way and I then ordered a smaller one 2mx2m . That arrived the following day and after putting it up I am very happy. The build quality is much stronger than I've seen compared to other one similar in price. Thicker metal frames built to last. The coverings are strong and well fitting. Easy to erect and looks great in my garden. I will be using it as a sun shelter during the summer and as its versatile add on sides means I've placed it next to my greenhouse for easy side access. (Pic) Overall I can highly recommend where quality style go so well together.

20 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Bought a westport sage green garden…

Bought a westport sage green garden bench on the strength of the reviews The reviews are correct . It looks like wood but is infact a composite durable plastic which won't rot or expand. Easy to put together and looks great
Recommend this to anyone

22 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

This is a really good sturdy garden…

This is a really good sturdy garden storage box. It is great value for money. Delivery was next day. Assembly is easy and very quick. The construction is simple but well thought out, and it is possible to add a lock to it if necessary. This is the second one I have bought. The colour blends in well in a garden and the material used remains fresh and unbleached by the sun.

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Terrible experience go elsewhere

Ordered a washing line email sent stating despatched Evri, but still nothing Evri stating still waiting for product . Contacted Vonhaus who stated sorry technical issue with order will be despatched today , next day still no parcel or despatched note and not answering emails today. People buy elsewhere because you can’t even phone to speak to anyone here customer service terrible, won’t be using ever again.

21 marzo 2026
Non scritta su invito
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Risposta di VonHaus

Hello,

Thank you for taking the time to leave us your review. We're really sorry to hear that you are having issues with your item. If you could send an email to support@vonhaus.com quoting your Trust pilot review together with your order details, one of the team will get back to you to resolve this.

Best Wishes
VonHaus

Valutata 2 stelle su 5

Worst garden strimmer ever. But good customer services.

Bought a garden strimmer, it was so bad, it didn't cut the grass and the plastic blades shattered again and again. Used once but didn't complete the job it was so bad I gave up and sent it back. In fairness customer services were good accepted return and refunded me so gave 2 stars instead of one.

9 marzo 2026
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Risposta di VonHaus

Hi there,

We’re really sorry to hear that you’ve experienced issues with your item. All feedback is greatly appreciated and helps us to further improve our products for our customers. I can see that our Customer Service team have already processed a full refund on this purchase for you. If there is anything more our team can do, please let us know.

Best wishes,
VonHaus

Valutata 4 stelle su 5

Helpful returns support

The lawn mower I chose was not suitable for the job I needed. Vonhaus has been helpful in guiding me through the returns process, although the machine has been used once.

10 marzo 2026
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Risposta di VonHaus

Hi there,

We’re really sorry to hear that you’ve experienced issues with your item. All feedback is greatly appreciated and helps us to further improve our products for our customers. I can see that our Customer Service team have already dealing you on this. If there is anything more our team can do, please let us know.

Best wishes,
VonHaus

Valutata 4 stelle su 5

Item not delivered, but Prompt Customer Service to resolve!

Unfortunately, we are still awaiting delivery of the product as Evri failed to delivery/lost the item. After contacting customer service via email, I received an email back saying the product can be resent and hopefully this time it will be delivered. Customer service has been prompt and helpful, but the company should really consider it's courier options to avoid similar situations occurring.

10 marzo 2026
Logo di VonHaus

Risposta di VonHaus

Hi there,

We’re really sorry to hear that you’ve experienced issues with your delivery. All feedback is greatly appreciated and helps us to further improve our products for our customers. I can see that our Customer Service team have already dealing you on this. If there is anything more our team can do, please let us know.

Best wishes,
VonHaus

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