Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My experience with vmobility is excellent. Mr Jeff Joseph dropped me a very high quality, thoroughly neat and clean car today. He is very polite and kind person.He Showed me the car all around, fully... Leggi di più

Valutata 5 stelle su 5

If I could leave more than 5 stars I most definitely would!, Jeff was super polite, kind and very professional. As Jeff was talking me through everything he made sure any questions I had were answ... Leggi di più

Valutata 5 stelle su 5

Jeff was really friendly and polite and he explained the process in full. The car is very high quality and clean throughout. Jeff walked me thorough a check of the vehicles condition and milage before... Leggi di più

Valutata 5 stelle su 5

Nasir Uddin was absolutely amazing today in helping me find a more suitable courtesy car. He went above his role i belive in sourcing me a car which was within 30 minutes of my first concern. Very pol... Leggi di più

Dettagli dell'azienda

  1. Consulente per la gestione aziendale

Scritti dall'azienda

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

162 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Superbly helpful service in arranging a…

Superbly helpful service in arranging a vehicle for me and made the whole process really easy. Staff are great to deal with and very friendly and helpful.
I would highly recommend and suggest anyone in need of a vehicle use them, Libby was really good on the phone.

17 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

5 days without a vehicle

5 days without a vehicle, the company are unprofessional and terrible at communicating.

11 aprile 2025
Non scritta su invito
Logo di vMobility Group

Risposta di vMobility Group

Dear Adam,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have examined your file and can see that we were waiting to confirm your insurance and booking information which delayed delivery of your vehicle. As a business it is essential that we are able to confirm all information before the vehicle is provided.

Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience to discuss your concerns.

We look forward to hearing from you.

Valutata 5 stelle su 5

Fantastic service

Aidan was extremely helpful and knowledgeable while dealing with my hire car. He explained every step and made sure I understood the entire process. A pleasure to deal with. Thank you.

4 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Bad experience continues

Bad experience continues. They wouldn't reply to you emails. Not take any actions, resulting in confusion and delays.

Extremely unprofessional. My emails are still unanswered

2 aprile 2025
Non scritta su invito
Logo di vMobility Group

Risposta di vMobility Group

Dear Pradeep,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience.

We have attempted to contact you today at the phone number we have on file, but unfortunately, we were unable to reach you. We’d really appreciate the opportunity to understand what went wrong and work towards a resolution.

Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience. Your satisfaction is important to us, and we’d love the chance to make things right.

We look forward to hearing from you.

Valutata 4 stelle su 5

Great service

Great service, I was directed to vMobility after enterprise were unable to deliver me a large SUV the same day. I dealt with Megan who arranged for a vehicle to be delivered between 4 & 6pm. After a somewhat frustrating experience following my accident, I'm finally in a car which can fit my family.

20 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, best company iv used for hire, very user friendly and friendly staff, will definitely be using them again.

19 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great company

Great company had used them when i had just had a car accident spoke to libby she had sorted out a car change as the one that was delivered to me was a suv and i had only drove smaller cars and wasn't comfortable with anything bigger the car was delivered on time and i was updated on everything throughout the whole process never had a issue getting in contact had not been waiting ages when trying to ring them, very friendly

15 gennaio 2025
Non scritta su invito

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