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Valutata 5 stelle su 5

My experience with vmobility is excellent. Mr Jeff Joseph dropped me a very high quality, thoroughly neat and clean car today. He is very polite and kind person.He Showed me the car all around, fully... Leggi di più

Valutata 5 stelle su 5

If I could leave more than 5 stars I most definitely would!, Jeff was super polite, kind and very professional. As Jeff was talking me through everything he made sure any questions I had were answ... Leggi di più

Valutata 5 stelle su 5

Jeff was really friendly and polite and he explained the process in full. The car is very high quality and clean throughout. Jeff walked me thorough a check of the vehicles condition and milage before... Leggi di più

Valutata 5 stelle su 5

Nasir Uddin was absolutely amazing today in helping me find a more suitable courtesy car. He went above his role i belive in sourcing me a car which was within 30 minutes of my first concern. Very pol... Leggi di più

Dettagli dell'azienda

  1. Consulente per la gestione aziendale

Scritti dall'azienda

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

162 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have had this Audi A5 /2025 plate

I have had this Audi A5 /2025 plate
For about 1 month now and this car is a beautiful car and so much technology
And the service from V mobility is amazing especially Nasir Uddin
Is been great working with them

19 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The driver kept me updated with…

The driver kept me updated with delivery service , very friendly , talked me through the different features of the car . Thank you Jeff Joseph and friend that was with him to drive him home thanks I will recommend your services to other customers

17 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Perfect service

From communication for the arrangement to drop vehicle off to me right through to receiving vehicle from Jeff the service has been perfect. Would highly recommend this company.

10 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Hello

Hello,

Unfortunately the £1.00 Booking Fee isn't refundable.

Thank You
Ellie Carter

Booking Hire Agent

I don't care about £1 but I am angry because I was not notified and that means it's daylight robbery

24 ottobre 2025
Non scritta su invito
Logo di vMobility Group

Risposta di vMobility Group

Dear Shimon.

We have tried to contact you to discuss the concerns raised in your review.

All terms and conditions are explained in our hire agreement and during the booking process via telephone. We would appreciate the opportunity to discuss this further with you.

Please contact us on 0121 289 2689 at your earliest convenience.

Kind regards,

Valutata 1 stelle su 5

Not a great experience at all.

Not a great experience at all.

Insurance company advised Vmobility were supplying us a vehicle. Had multiple issues with communication break down and difficulty with customer services.

We advised our insurance company and they removed Vmobility from the claim and instructed another vehicle supplier.

They took £1 from our card on 29th Sept and didn't refund it, we chased on the 22nd of October and were told it usually doesn't get refunded.

Poor all round.

22 ottobre 2025
Non scritta su invito
Logo di vMobility Group

Risposta di vMobility Group

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have attempted to investigate your case however so far, have been unable to identify your claim.

We would be grateful if you could reach out to us at 0121 289 2689 or via email at info@vmobilitygroup.com with further information to allow us to investigate fully and to discuss your concerns.

We look forward to hearing from you.

Valutata 5 stelle su 5

Sam was amazing polite fast efficient…

Sam was amazing polite fast efficient and no messing around my car was sorted in record time. We’ve had a stressful few days after our car was hit and we urgently needed a car( we were the claimants) and thankfully Sam sorted it and WOW the car is amazing we are so lucky it’s fantastic ! Thank you for sorting our car out through insurance company we are very satisfied !!!

15 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Mr Darren Lewis

Mr Darren Lewis, was very professional when delivered the car .
He kept informing me of his movements on his way down to my place.
When he arrived, he politely waited for my wife as she was doing something for about 10 minutes.
He agreed to help with a smile Explaining everything on the car wel said if anything you’re not too sure I’m happy to help and go through everything again.
The car was super clean also the way he parked the car in my drive he can tell he’s a pro.
His service was great. Hope to see him again when given the card back.

2 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service

What a poor customer service. Your staff parked on a disabled parking lot on my street. Thesame car I rejected was brought back and parked and the key was dropped into my mailbox without any prior arrangements or notice. Who does that? Currently, the old man who uses the private disabled parking is making a whole lots of noise in my neighbourhood according to the person who alerted me because I am not around. Attention of the Gloucester branch of yours was called to it/Josh and another staff within the hour it was parked but they did nothing. I made two phone calls, and nothing was done. What a poor customer service. Please, come and MOVE the car away now! Caveat emptor!

1 ottobre 2025
Non scritta su invito
Logo di vMobility Group

Risposta di vMobility Group

Dear Jaz

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have attempted to investigate your case however so far, have been unable to identify your claim.

We would be grateful if you could reach out to us at 0121 289 2689 or via email at info@vmobilitygroup.com with further information to allow us to investigate fully and to discuss your concerns.

We look forward to hearing from you.

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