⭐⭐⭐⭐⭐ Tamzin was absolutely brilliant in helping me rectify an issue we were having with our bookings. She took the time to talk me through everything clearly, answered the many questions I ha... Leggi di più
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Magaye was an absolute legend and helped the entire way from start to finish. Made my booking with ease and was professional throughout the process. A credit to Vivify.
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I’ve been running the youth section of a semi pro football club for the last couple of seasons and Vivify have been fantastic. They’ve looked after our training and matches for players aged 4 to 18. I... Leggi di più
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If there is ONE person in this organisation that has any idea about customer services, job satisfaction or respect, I've yet to speak to them and over the last 5 months I've spoken to almost all... Leggi di più
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Dettagli dell'azienda
- Complesso sportivo
- anche in
- Centro eventi
- Centro per il tempo libero
- Consulente per la formazione
- Servizio di noleggio sale per riunioni e conferenze
Scritti dall'azienda
Vivify partners with schools to open up their facilities for local community hire outside of school hours - creating more opportunities for people to access spaces for sport, activities, and events. Every booking helps support schools by generating additional income that can be reinvested back into their facilities, while also strengthening the connection between schools, sports clubs, community groups, organisations, and their local communities. Through its booking platform, Vivify makes it easier for people to find and hire suitable local spaces for their activities - helping more communities access the spaces they need to thrive, stay active, and come together.
Informazioni di contatto
5 Piccadilly Place, Manchester, M1 3BR, Manchester, Regno Unito
- 01616940111
- support@vivifyvenues.com
- vivifyvenues.com
3,6
Nella media
90 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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The telephone operator
The telephone operator - Roger - was extremeley helpful and made the process of booking many slots very easy when I was unable to due to the poor web page which was not showing slots after August 26.
His understanding and professionalism was very much appreciated
Marple Athletic JFC
8 luglio 2026
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Risposta di Vivify Venues
Thank you for taking the time to leave a great review, Marple Athletic JFC.
We're delighted to hear that Roger was able to make the booking process simple and straightforward. Providing friendly, professional support is a big part of helping clubs find and book the right school sports facilities, and it's wonderful to know you had a positive experience.
We'll be sure to share your kind words with Roger, they'll really appreciate the recognition. Thank you again for choosing Vivify, and we look forward to supporting Marple Athletic JFC with your future community venue bookings.
Kind regards,
Team Vivify
An excellent service from Vivify
An excellent service from Vivify. They are always there to let me into the school building and are completely reliable. Would definitely recommend!
2 luglio 2026
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Risposta di Vivify Venues
Thank you so much for taking the time to leave a fantastic review, Amy.
We're delighted to hear you've had such a positive experience with our team. It's great to know you've found us reliable and that we’re always there to help you access the venue. We really appreciate your recommendation and look forward to welcoming you back again soon!
Kind regards,
Team Vivify
Joe is the goat
Joe made the whole experience of booking a pitch last minute so easy and straightforward! Very friendly manner and professional service would definitely come back and ask for him personally again!
19 maggio 2026
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Risposta di Vivify Venues
Thank you for taking the time to leave such a fantastic review, Bradley.
We're delighted to hear Joe made your last-minute pitch booking so easy and straightforward. Providing service and making it as easy as possible for people to access great local facilities is exactly what we're all about, so it's fantastic to hear Joe delivered such a friendly and professional experience. We'll be sure to pass your kind words onto him, and we look forward to welcoming you back again soon!
Kind regards,
Team Vivify
Good
Amy and Darriel have been very helpful and professional whenever I've dealt with them.
I've been using the system for a few months now, but I still feel it's a little early to give a full review of my overall experience. Although, I find the system could be more user-friendly in some areas.
2 luglio 2026
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Risposta di Vivify Venues
Thank you for taking the time to leave a brilliant review.
We're so pleased to hear that Amy and Darriel have been helpful and professional throughout your experience. We'll be sure to pass your kind words on to them, they'll be delighted to hear them.
Thank you for your feedback about the system. We're always looking for ways to improve, and our tech team is continually releasing updates and enhancements to make the platform even better. Feedback like yours is incredibly valuable in helping us shape future improvements, so we really appreciate you sharing it.
Kind regards,
Team Vivify
Semi pro football club - Vivify has everything covered
I’ve been running the youth section of a semi pro football club for the last couple of seasons and Vivify have been fantastic. They’ve looked after our training and matches for players aged 4 to 18. If there’s a problem, they find solutions and are extremely helpful. Darriel & Joe have been brilliant. Delighted to be starting another season with them. Highly recommend.
1 luglio 2026
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Risposta di Vivify Venues
Thank you so much for your review, Roby. We really appreciate you taking the time to leave such amazing feedback.
It's great to hear how well we've been able to support your club over the past couple of seasons. Helping grassroots clubs and young players access great local facilities is exactly what we're all about, so your feedback means a lot to us.
We'll be sure to pass your kind words on to Darriel and Joe, they'll be thrilled to hear them. Wishing you and everyone at the club the very best for the new season, and we look forward to supporting you for another great year!
Kind regards,
Team Vivify
Matthew was highly informative and…
Matthew was highly informative and accommodating of our needs as a community organisation. Communicating with Matthew made the booking process relatively straightforward; his customer service was exceptional.
26 giugno 2026
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Risposta di Vivify Venues
Thank you for your lovely feedback.
We’re so pleased to hear that Matthew was able to support you and make the booking process straightforward. We really appreciate you taking the time to share your experience and we’ll be sure to pass your kind words on to Matthew.
Supporting community organisations and helping people make the most of local spaces is what we’re all about, so it’s fantastic to hear about your experience. We look forward to welcoming you again soon!
Kind regards,
Team Vivify
Thank you for making venue bookings so simple and stress-free!
As a national league provider, we use a number of different booking platforms, and Vivify is by far our preferred choice. The booking process is always straightforward, and the support we receive is second to none. Debbie and Gary are incredibly responsive, friendly, and consistently go above and beyond to help whenever we need them. We've built a fantastic relationship with the team, and it's a pleasure working with them. Thank you for making venue bookings so simple and stress-free!
27 giugno 2026
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Risposta di Vivify Venues
Thank you so much for taking the time to leave such a fantastic review, Rosie.
We’re delighted to hear that Vivify has made your venue booking experience simple and stress-free, especially as you work across multiple booking platforms. It means a lot to know Vivify is your preferred choice.
We’ll be sure to pass your kind words on to Debbie and Gary, they’ll be thrilled to hear how much you value their support. We love working with you and look forward to continuing to support your bookings.
Kind regards,
Team Vivify
Tamzin gave me the best operator…
Tamzin gave me the best operator experience I've ever had. Very professional but also earning and patient. Thanks so much Tamzin for your time and effort!
26 giugno 2026
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Risposta di Vivify Venues
Thank you for taking the time to leave such a lovely review, Jaden.
We’re really happy to hear that Tamzin provided such a great experience and was able to support you with patience, professionalism, and care. We’ll make sure your kind words are passed on to Tamzin, she’ll be so pleased to hear how much you appreciated her help.
Kind regards,
Team Vivify
Our Organisation have used Vivify…
Our Organisation have used Vivify Venues various times for our outdoor events.
Would like to personally mention Mark and the team who assisted us on a couple of occasions this summer,
Communication was precise and went beyond to help secure the the venues we needed along with catering and various other bits.
Excellent service provided, excellent communication, absolutely spot on.
Keep up the great work guys.
25 giugno 2026
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Risposta di Vivify Venues
Thank you so much for your fantastic review, Kal. We really appreciate you taking the time to share your experience with Vivify.
It’s great to hear that we’ve been able to support your outdoor events by helping you find the right venues and making the process as smooth as possible. Our team always strives to go the extra mile, so it’s lovely to hear that Mark and the team provided the service and support you needed.
We’ll be sure to pass on your kind words, he will be delighted to hear your feedback.
Thank you again for choosing Vivify. We look forward to supporting your events again in the future!
Kind regards,
Team Vivify
Really positive experience
Really positive experience working with Vivify. The team are friendly, responsive, and always happy to help when needed.
Gary has been particularly great to work with - approachable, knowledgeable, and quick to find solutions. Its really refreshing to work with people who genuinely care about delivering a good experience.
Would happily recommend Vivify based on our experience so far.
25 giugno 2026
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Risposta di Vivify Venues
Thank you so much for your lovely feedback, Kate. We really appreciate you taking the time to leave a recommendation.
It's amazing to hear that you've had such a positive experience working with the Vivify team. We’re really proud of the care and support our team puts into building strong relationships, so it means a lot to know that this has been reflected in your experience.
We’ll be sure to pass your kind words on to Gary, he’ll be delighted to hear that his approach and commitment have been appreciated.
Kind regards,
Team Vivify
Jeff dealt with a tricky and confusing matter professionally
Jeff dealt with a tricky and confusing matter professionally with a positive outcome. He was able to resolve the matter after gathering all the facts. Thank you very much Jeff for your patience and your problem solving skills. Kind regards, Aderito
23 giugno 2026
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Risposta di Vivify Venues
Thank you for your lovely feedback, Aderito. We really appreciate you taking the time to share this.
It’s great to hear that Jeff was able to support you through a tricky situation and work through the details to find a positive outcome. His patience, professionalism, and problem-solving approach are exactly the qualities we value when supporting our customers.
We’ll be sure to share your kind words with Jeff, he’ll be delighted to know his support made a difference.
Kind regards,
Team Vivify
Cancellation of a netball court due to the extreme heat
I explained the situation that we wanted to cancel this evenings netball session due to the extreme heat.Your caller Tamzin agreed that this was an event beyond anyone's controll and agreed with the cancellation and to accredit us with the session so that we can use it for next term. She was thorough and went through a number of checks to varify who I was which was reassuring as I am not the person who usually deals with the Admin as she is currently on vacation.
23 giugno 2026
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Risposta di Vivify Venues
Thank you so much for taking the time to share this brilliant review, Natasha.
We’re delighted to hear that Tamzin was able to support you with your netball court booking and help arrange the cancellation due to the extreme heat. We understand that keeping players safe and making the right decision in these situations is important, and we’re pleased she was able to make the process as smooth as possible.
We’ll make sure your kind words are passed on to Tamzin, she’ll be really pleased to hear that her thorough checks and support were appreciated.
Thanks again for your feedback, and we look forward to welcoming your netball sessions back.
Kind regards,
Team Vivify
I had a very positive result Tamzin…
I had a very positive result Tamzin was more than helpful She went out of her way to sort out my request All resolved in record time and her customer care was a rare occurrence Thank you for making life easier Many thanks Elaine Jones
22 giugno 2026
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Risposta di Vivify Venues
Hi Elaine,
Thank you so much for taking the time to share this fantastic feedback, it really means a lot.
We’re delighted to hear that Tamzin was able to help and went above and beyond to get everything resolved for you. We’ll make sure your kind words are passed on to her, she’ll be thrilled to hear them.
Providing great support and making things easier for our customers is exactly what we strive for, so it’s wonderful to hear about your experience.
Thanks again, and we really appreciate your support.
Kind regards,
Team Vivify
Very poor communication
Very poor communication, no way to call them. Agree to ring you but never hear from them. Instead of supporting long standing clients they will hand over contracts to others without speaking with you. I am surprised any venues want to work with them as they will have a lot of unhappy customers
So i have now received a feedback stating they take the customer experience seriously and to contact thier customer representative. HOW DO I DO THAT. No contact information and emails dont get reaponded to so again highlights the poor communication
19 giugno 2026
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Risposta di Vivify Venues
Hi Hiten,
Thank you for taking the time to share your feedback, we’re sorry to hear about your experience.
We always strive to ensure our customers feel supported and valued, and we’re sorry to hear you’ve felt let down on this occasion.
We are keen to investigate this further and understand what has happened. We take all feedback seriously and would welcome the opportunity to speak with you directly so we can look into this properly.
Please call us on 0161 694 0111, or alternatively use the messaging system in your Vivify account to share your contact details and a member of the team will be in touch soon. We would really appreciate the opportunity to help resolve any concerns.
Kind regards,
Team Vivify
Wow - Great experience
Wow, these guys are amazing.
I’ve ran many events, clubs and different organisations but these guys really helped me and my team get up and running.
We had a goal to get into a venue suitable for our martial arts franchise and they helped us find and see multiple venues which saved us the job of having to ring up all the schools and leisure centres in the area and do it ourselves.
This then led to a swift manoeuvre into a venue and then to top that, the staff on site have been amazing too!
Couldn’t recommend them enough to any business owners looking to expand.
Big mention to Debbie, Rocco and the team who have been a massive help,
Thank you guys!
13 giugno 2026
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Risposta di Vivify Venues
Thank you so much for your fantastic review, Mitchell – we really appreciate you taking the time to share your experience!
We're thrilled to hear that Debbie, Rocco and the team were able to help you find the right venue and support your martial arts franchise as it got up and running. It's great to know that we could make the venue search process easier and help you secure a suitable space so quickly.
We'll be sure to pass your kind words onto the team, they will be delighted to hear them.
Thank you again for choosing Vivify, and we wish you every success with your future growth and expansion.
Kind regards,
Team Vivify
Gary is a star!!
I have been dealing with Vivify for a few years now but what has made the experience so good is the personal customer service from Gary Priestly.
He has consistently provided a knowledgeable, efficient and timely service, knows me and how my business works, helps me arrive at a suitable plan and does what he can to 'make it work.'
Thanks Gary 😊🙏🏼
12 giugno 2026
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Risposta di Vivify Venues
Thank you so much for your wonderful feedback, Uma – we really appreciate your continued support with Vivify over the years, and are so glad to hear that Gary has consistently provided personal service and support to find what works best for you and your business.
Building strong relationships with our customers is incredibly important to us, so it's fantastic to know that Gary's support has made such a positive impact on your experience. We'll be sure to pass your lovely feedback onto him.
Thank you again for choosing Vivify, and we look forward to continuing to support your business.
Kind regards,
Team Vivify
Mark was amazing at resolving all my…
Mark was amazing at resolving all my issues, really helped out quick and efficiently.
10 giugno 2026
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Risposta di Vivify Venues
Thank you for taking the time to leave us a great review, Muhammed.
We are so pleased to hear that Mark was able to help resolve your queries quickly and efficiently and provide a positive experience throughout.
We'll be sure to pass your kind words on to Mark – he'll be delighted to hear them.
Thank you again for choosing Vivify, and we look forward to supporting your future bookings.
Kind regards,
Team Vivify
I am extremely disappointed with the…
I am extremely disappointed with the service provided by Vivify Venues.
As a dance school owner, I book specific facilities in advance based on essential requirements such as space and access to a sound system. However, on multiple occasions, my bookings have been changed at the last minute with little to no notice, and I have been placed in rooms that are completely unsuitable for dance classes.
This is not a one-off issue but an ongoing pattern. I have arrived onsite to find my room changed without prior communication, and more recently was informed at 7:20pm the evening before a session that I would no longer have access to the hall I had booked. The alternative offered was a small drama studio with no sound system, which is not fit for purpose for a group of 30 dancers.
Attempts to resolve this have been equally frustrating. Urgent emails have gone unanswered for hours, and I have been left with a “take it or cancel” approach despite having paid in advance for a specific facility. This has caused disruption to my business, loss of teaching time, and reputational impact with my clients.
Vivify have acknowledged that communication has been poor and that the alternative spaces provided were not suitable, yet the issues continue.
Overall, this experience reflects a serious lack of organisation, communication, and consideration for paying customers. I would strongly caution others relying on these facilities for professional use.
16 maggio 2026
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Risposta di Vivify Venues
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience and understand how frustrating unexpected changes can be when running classes.
While we always aim to minimise disruptions and work closely with our school partners to keep hirers informed as early as possible, there are occasions when changes to venue availability can affect bookings. When this happens, we do our best to communicate any updates promptly and explore suitable alternatives wherever we can. We’re sorry to hear that the communication and alternative arrangements fell short of what was needed.
We appreciate your feedback and would welcome the opportunity to discuss your experience further. Please contact Vivify support and a member of our team will be in touch.
Kind regards,
Team Vivify
Awful
Unfortunately, my experience with this company has gone steadily downhill. Locations are constantly being changed, often at short notice, which makes it very difficult. Communication is poor and important information is not always shared clearly or in a timely manner. Overall, the service has become unreliable and disappointing compared to what it once was.
17 maggio 2026
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Risposta di Vivify Venues
Hi Elle,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and that you’ve been affected by changes to locations.
We understand how important consistency and clear, timely updates are when planning classes, and we’re sorry this hasn’t been reflected in your recent experience.
We would really appreciate the opportunity to look into this further with you. Please contact Vivify support and a member of our team will be happy to help.
Kind regards,
Team Vivify
Very disappointing experience
Very disappointing experience. The company are extremely unorganised from start to finish, with plans and arrangements being changed repeatedly at short notice. Communication is poor, and it often felt like no one was on the same page. What should be a straightforward booking becomes stressful due to the lack of professionalism and consistency. I wouldn’t recommend their services based on my experience.
17 maggio 2026
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Risposta di Vivify Venues
Hi Georgia,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience.
We understand how important clear communication, consistency, and reliability are when managing bookings, and we’re sorry this hasn’t been your experience.
We’d really appreciate the opportunity to look into this further. Please contact Vivify support and a member of the team will be happy to help.
Kind regards,
Team Vivify
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