Vitawell Recensioni 

242
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Sehr rasche Lieferung! Das Produkt( Deocreme) hat meine Erwartungen noch übertroffen. Ich möchte es nicht mehr missen!👍

Valutata 1 stelle su 5

I sent for slimming patches an the ones I received were nothing like the ones they were advertising they don't even stick to your skin . I have twice tried to get in touch but still nothing .I'm down... Leggi di più

Valutata 5 stelle su 5

Innerhalb eines halben Tages nach meiner Onlineanfrage, wurde telefonisch von der Fa. Vaillant bei uns nach näheren Daten angefragt und eine Klimatechnikfirma hat sich auch bereits wg. eines Termines... Leggi di più

Valutata 5 stelle su 5

Sehr gutes Service! Anruf erhalten, dass mein Packerl nicht abgeholt wurde. Sehr bemüht, freundlich und zuvorkommend. Dankeschön! Wirklich top! 👍 Deocremen riechen sehr gut. Kokos gleich ausprobie... Leggi di più


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

242 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(242)

97 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Finger weg von dieser Firma

Finger weg von dieser Firma! Die Ware wurde nicht geliefert, Anrufe und Nachrichten werden ignoriert! Ein einziger Betrug! Und ich habe natürlich dafür bezahlt!

25 marzo 2026
Non scritta su invito
Logo di Vitawell

Risposta di Vitawell

Sehr geehrte Frau Nikolic,

vielen Dank für Ihre Rückmeldung – wir bedauern sehr, dass Sie diesen Eindruck gewonnen haben. Tatsächlich wurde Ihre Bestellung versandt, konnte jedoch laut Auskunft der Österreichischen Post aufgrund eines Adressproblems nicht zugestellt werden und ging an uns retour. Den Kaufbetrag haben wir Ihnen daraufhin umgehend in voller Höhe zurückerstattet.

Mit freundlichen Grüßen
Ihr VITAWELL Team

Valutata 1 stelle su 5

Geld korrekt zurückgegeben

Es stimmt, das Geld wurde später zurückerstattet. Aufgrund eines Fehlers sind die Waren jedoch nicht angekommen.

11 marzo 2026
Logo di Vitawell

Risposta di Vitawell

Sehr geehrte Frau Nikolic,

vielen Dank für Ihre Rückmeldung – wir bedauern sehr, dass Sie diesen Eindruck gewonnen haben. Tatsächlich wurde Ihre Bestellung versandt, konnte jedoch laut Auskunft der Österreichischen Post aufgrund eines Adressproblems nicht zugestellt werden und ging an uns retour. Den Kaufbetrag haben wir Ihnen daraufhin umgehend in voller Höhe zurückerstattet.

Mit freundlichen Grüßen
Ihr VITAWELL Team

Valutata 1 stelle su 5

Do NOT use this company

Do NOT use this company . They are scammers! Ordered something a month ago which I have still not received and noe they've just taken off more money for a subscription that I never consented to! Impossible to get hold of them and you cannot cancel the subscription as this page is never available !!! I will have both transactions reversed by my bank. These people are fraudsters and thieves! Please buy your items elsewhere. These people need to be put out of business!

20 marzo 2026
Non scritta su invito
Logo di Vitawell

Risposta di Vitawell

Sehr geehrter Kiera, sie sind kein Kunde von uns und haben auch nie bei uns bestellt.
Wir werden daher diese Bewertung melden.

Valutata 1 stelle su 5

Avoid …

Avoid there's plenty of suppliers out there, don't risk this one. No product sent, there is only a "ghost" customer service that responds instantly with a ticket number then nothing. Reported to Facebook and now claiming my money back via my credit card provider.

EDIT: order turned up after one month, I was then charged again for a second order having been signed up to a subscription I knew nothing about. My bank approved a charge back which has now has finally got a reaction from Vitawell querying it so they do react to some things having ignored numerous messages from me, locking me out of my Shop account and bouncing back emails as undelivered. Make sure you also read Byvitawell feedback which is all the same as my experience.

Edit 6th May 26: well their response translates as "Dear Ms. Perry, you are not a customer of ours and have never ordered from us.We will therefore report this review". That's odd because I have two shipments from them which I've told them they can collect. Needless to say they haven't replied. They reported my comments as defamatory and Trust Pilot rejected their comment. I've got my money back and it's now just a comedy.

Further edit 14th May 26. Vitawell have now challenged the charge back which my bank has rejected and they have 45 days to escalate it. If you are reading this Vitawell I have every email, rejection of email etc as evidence against you. Fill your boots.

Yet another edit 26 May 2026. So Vitawell are still arguing this review as fraudulent. I refer Trustpilot and Vitawell to their customer service tickets 7093, 7625 and 9767. All unanswered. I also refer to all the other reviews quoting the same experience. Are we all in cahoots? I refer to my credit card company who refunded my money - would they have done if I couldn't prove my purchase? The product that was eventually shipped remains unopened at my address, I've told Vitawell they can arrange collection but of course there is still no reply from them. If I wasnt a bonafide customer how have I got their shipment? Can I suggest to Vitawell instead of spending your time trying to overturn poor reviews, just serve your customers properly.

22 febbraio 2026
Non scritta su invito
Logo di Vitawell

Risposta di Vitawell

Sehr geehrte Frau Perry, sie sind keine Kundin von uns und haben auch nie bei uns bestellt.
Wir werden daher diese Bewertung melden.

Valutata 1 stelle su 5

Money loss, no item

Terrible, took my money and never sent my product. I emailed multiple times with no resolve, they just dont care. Please do not buy from them you will be out of pocket and nothing to show for it.
Absolutely disgusting.

23 febbraio 2026
Non scritta su invito
Logo di Vitawell

Risposta di Vitawell

Sehr geehrte Frau Stewart, sie sind keine Kundin von uns und haben auch nie bei uns bestellt.
Wir werden daher diese Bewertung melden.

Valutata 1 stelle su 5

This company 😞 is fraudulent!!!

This company sucks. Do not order anything from them. Vitawell aka byvitawell is Fraudulent!!!! I have never received my vitamin product that I first ordered on February 13, 26. Tracking stated being shipped, over and over again. I then tried to cancel but their subscription management site kept coming up as "URL down". Also, sent several emails with no answers regarding where was my product.
Than money was again taken out of my account this March for a subscription with Vitawell that I knew nothing about as I had marked one-time charge with my original order. I have filed a dispute with my bank and hopefully this will be resolved.

12 febbraio 2026
Non scritta su invito
Valutata 3 stelle su 5

Lange Lieferzeit

Die Lieferung hat über eine Woche gedauert und ich habe auch keine Antwort auf meine Rückfrage diesbezüglich erhalten.

2 febbraio 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più