After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My i ordered an estrogen, Testosterone and liver enzymes test. But my results didn't include Aspartate Transaminas. Is it too late to send these results or will i need another test?
It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Leggi di più
First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.
Informazioni di contatto
71 - 75 Shelton Street, WC2H 9JQ, London, Regno Unito
- 02071646044
- hello@vitall.co.uk
- vitall.co.uk
4,0
Molto buono
491 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
As Expected!
As expected ; decent value and fast efficient service
10 novembre 2024
Non scritta su invito
Quick and efficient results and easy to…
Quick and efficient results and easy to use.
22 ottobre 2024
Non scritta su invito
Quick and Easy
Quick easy fingerprick test,very quick results sent day after by e-mail with informative report.Good service.
17 ottobre 2024
Non scritta su invito
review
Did not have to wait long for my appointment, staff were friendly and professional.
24 settembre 2024
Non scritta su invito
Very good customer service
Quick delivery of test kits. Had issues collecting samples via home test kit, they re-issued a replacement kit quickly and their customer service was very good as well. Ended up upgrading to a pharmacy blood collection, send the kit back Friday afternoon and had results 24h later.
11 ottobre 2024
Non scritta su invito
Absolutely amazing service
Absolutely amazing service! I have been recommending this to family and friends. Very fast delivery, I then posted it on Wednesday morning and had my results by Thursday evening! I am now taking Folic acid as had no idea my levels were so low, which caused all the “lovely” symptoms I’ve been having.
3 ottobre 2024
Non scritta su invito
Speed of delivery and accessibility…
Speed of delivery and accessibility although the collection tube for the blood test is tiny
7 settembre 2024
Non scritta su invito
Risposta di Vitall
Hi Bea - thanks for your feedback. We use standard 'microtainers' for our samples, as these can be processed directly by analytical instrumentation. This helps minimise the amount of blood you need to collect too.
Amazing service
Amazing service. Very clear instructions, incredibly helpful with any questions relating to or about the service and incredibly attentive to getting the best experience possible. I loved the frequent updates and being able to see my sample kit getting delivered, reposted and tested all in real time with the clever update system through emails. Will be using this service from now on, I’m so grateful organisations like this exist so I can get my healthcare sorted properly! Thank you!
12 settembre 2024
Non scritta su invito
Quick and effective service
Quick and effective service. Kept me fully updated at all times.
6 settembre 2024
Non scritta su invito
Very easy and fast
Very easy and fast. The ability to do it via finger is really appreciated.
23 agosto 2024
Non scritta su invito
Fast, Friendly, and professional
Really quick responses from the staff online.
Super friendly and professional in person!
13 agosto 2024
Non scritta su invito
effective and fast but odd emailing schedule
very fast delivery of blood test and results, and straight forward to use, however i received the directions via email- 3 seperate emails, 12 hours apart each, the last of which delivered after the package containing the test.
19 agosto 2024
Non scritta su invito
Risposta di Vitall
Thanks for your feedback, I'm pleased your found everything quick and straightforward to use.
Kits include full instructions, and we show any extra guidance needed regarding sample collection post-purchase and in your order confirmation.
The follow up emails you mention are to reinforce the importance of this and add detail for those who are interested in the process, so they are not really essential information to take the test.
Clearly though it would be more useful if they were all received before you collect your sample! We will take a look at the scheduling here.
Very fast and efficient
I went Vitall by referral from care oncology clinic. The service was impeccable. I filled the request for a blood test online and immediately received the form with the request details online and had to go print it and immediately went to The Doctors Laboratory and had the blood withdrawn and I got the results online in my account the same day after 4 hours only. I have never got blood results finish that fast even if I was admitted in a hospital. Great fast and very efficient service and I recommend it for everyone.
16 agosto 2024
Non scritta su invito
Risposta di Vitall
Many thanks for your positive feedback, we're pleased everything was so efficient for you
Quick turnaround
Quick turnaround. Very efficient. I will do a re-test in a few months' time.
14 agosto 2024
Non scritta su invito
Risposta di Vitall
Thank you for your feedback, we look forward to processing your next set of results!
Really excellent service fast and no…
Really excellent service fast and no hassels clear instructions.
Recommended
2 agosto 2024
Non scritta su invito
Risposta di Vitall
Many thanks for your feedback Lesley, that is great to hear
Swift and efficient
The test came quickly in the post. The instructions were clear. I was notified when the sample was received in the lab. The results were swift.
10 agosto 2024
Non scritta su invito
Risposta di Vitall
Many thanks for your feedback Janet, you summarised the service we aim to deliver perfectly!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.