Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Instructions on Which state needs to apply to which VSF center is very difficult to find. There is no mention of the correct jurisdiction through out the application process. Worst is their support he... Leggi di più

Valutata 1 stelle su 5

one of the most frustrating “services” ever used. Birmingham office loud, unorganised, run down make shift “office”. Outrages fees (197£) for new passport, no phone numbers listed to call when ask... Leggi di più

Valutata 1 stelle su 5

Website issues, could not create account due to Java Script issues on Mac (two browsers), No phone number but instead a phone app on their web site, connects to IVR then drops out repeatedly forcing o... Leggi di più

Valutata 5 stelle su 5

I had a great experience at VFS Global in Leith, Edinburgh. Everything went smoothly and there was no unnecessary waiting or time wasted. A special thank you to Asmita, who helped me organise all my... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi

Informazioni fornite da varie fonti esterne

VFS Global, also known as "Visa Facilitation Services Global," is an outsourcing and technology services company that serves governments and diplomatic missions worldwide.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,7

Tutte le recensioni

(1490)

270 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I have applied for reissuance of lost…

I have applied for reissuance of lost oci with vfs. Extremely frustrating experience. Both time denied by
vfs stating I have applied at wrong jurisdiction. Well they directed me so. I gave my best shot- 100% at it. Could not have done better.
Also they did not refund my application fee. Kind of blackmarketing.

In short they apply 3D policy of delay, deny, or defend. They would not do things they are suppose to do ethically. Something fishy is going around it. Hell on earth. God forgive them. One day they will pay in God's place.

4 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Worst experience ever

Worst experience ever, for certificate recognition in UAE, no support, no contact. They send different emails from different people giving different feedback about the process. Thank God they are not allowed for certificate recognition any more.

13 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Such inefficiency

Such inefficiency! Many staff members walk around, but only a few are actually working at the counters. We waited over an hour even though we had an appointment. After finally getting the paperwork done, we waited another hour to have our fingerprints taken. Now, three hours have passed and we are still waiting.

10 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrible customer service and website

Staff at the Houston office was friendly and professional.
But Website and customer service is a nightmare.
Customer Experience site is not accessible, gives constant an error message.
Calling to customer service about my passport tracking status refers your to write an email. But no response to my emails (several times reminders sent) so far about the application tracking. Very frustrating and disappointing.

8 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

​Watch out for the hidden financial…

​Watch out for the hidden financial scams at this VFS location! They are tricking visa applicants into paying an extra ₹450 for a third-party medical package called "Welcome Cure."
​The staff member told my family member that the application couldn't be submitted without this payment, and then tried to smooth it over by lying that it would be refunded if we didn't use it. UK tourist visas do NOT require medical insurance or doctor consultation packages.
​It is incredibly unprofessional for an official visa processing center to use dishonest, high-pressure sales tactics on people just trying to submit their paperwork. Unethical, deceptive, and completely unacceptable. Do not let them force you into paying for these fake mandatory extras!

1 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Similar to other reviewers - stressful and tiring

Similar to other reviewers regarding trying to obtain an appointment to submit a visa application. The system locks you out for various reasons when attempting to book an appointment, it constantly states appointments are not available at present and to try later. I stayed up all night to see if I could catch an available appointment - no such luck. This morning an available appointment cropped up - I completed the information and it then said no appointment available. We have all the documentation, trip booked and paid for but no opportunity yet to simply submit the visa application/documents. This is stressful and tiring - I’m in my sixties and do not have so much energy for this!

7 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrible customer service

Horrible customer service. They send automated messages for any request or question. The number they provided on their website is a paid 800 number that requires a credit card. When you try calling that number, it says that it’s a scam number, I am surprised that a company like this is allowed to operate in the US.

1 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

VFS Mumbai "World Class Frustration"

VFS Mumbai delivers World Class Frustration overall and in each and every aspect. I am an immigration consultant and I have the worst experience with them since many years. From pressing applicants to buy 3 months travel health insurance through VFS - while German statutory HI is in place - to deleting personal VFS accounts after paying the visa fees. Naturally without giving the chance to book an appointment. Plus everything mentioned in the reviews on this site. I wonder how such performance can be tolerated by the Embassy.

2 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

This is the most corrupt wing of the…

This is the most corrupt wing of the extremely corrupt Indian consulate. US government must put the Atlanta Consul General of India in Jail for corruption. These people give so much hard time to their own citizens, and that too when their salaries come from donations given by Indians in USA and their families survive on money from people in USA.

1 luglio 2026
Non scritta su invito
Valutata 3 stelle su 5

Very disappointing experience with VFS…

Very disappointing experience with VFS Global. Their service needs to be much more transparent.
Last week, my mother attended her UK visa biometric appointment. At the appointment, the staff told her there was a "system error" and claimed they could not find the payment she had already made for the document checking service. They asked her to pay again.
Fortunately, she had kept her payment receipt. After making her wait for around 30 minutes, they finally confirmed that the payment had in fact been received. If she had not had proof of payment, she could easily have been charged twice.
While we were there, it appeared that this had happened to several other applicants, and some people reportedly ended up paying again. Whether this is due to poor systems or inadequate staff training, it is unacceptable and causes unnecessary stress to applicants.
My advice to anyone attending a VFS appointment is to keep all payment receipts and carefully check any additional charges before paying. VFS Global should improve its systems and ensure applicants are not asked to make duplicate payments.

1 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Vogons are real...they work at VFS Global.

Douglas Adams's "Hitchhikers Guide to the Galaxy" features the Vogons, a race of officious and callously bureaucratic space aliens. VFS Global fits that description as well, but unfortunately, this firm is not a fictional one. Their online application system, which one must use to get a tourist visa for Brazil, is beyond opaque. When something goes wrong, the customer is not made aware of what went wrong. The system just keeps sending on endless loops to nowhere. The firm does not clarify when asked to do so. They send additional sets of instructions that border on the nonsensical. They are, however, quite good at getting the customer to fork over more money. Having visited over 60 foreign countries over the years, I can say that getting a visa to visit Brazil, using Brazil's chosen vendor VFS Global, is one of the three worst experiences I've had in this type of transaction. The other two involved a theocracy and a notoriously corrupt pseudo-democracy. Good luck.

29 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

VFS Global has one of the most…

VFS Global has one of the most frustrating and unreliable systems I’ve ever dealt with. I’ve been trying just to sign up and log into my account, and the website simply does not work properly. On top of that, you can’t even attempt to sign in more than once a day because the OTP never arrives if you try again. It’s incredibly inconvenient and feels like a complete waste of time. For a service that handles important applications, this level of dysfunction is unacceptable.

10 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely horrendous

Absolutely horrendous. Moving to Italy next month and simply not possible to get an appointment to sort my visa. All my enquiries/complaints go unanswered. Governments contracting with this firm need to look elsewhere.

26 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

the website is a complete shit show

the website is a complete shit show. when I try to make reservation for visa application. 1st time glitche 2nd time glitche I figured out how to deal with by refreshing the page while filling in info. 3rd time glitch stuck on payment page cannot proceed. after I startover the 4th time and finally craw back to the payment page, my id is locked for suspicious activities. the customer service told me the website has no problem at all its just some applicants dont know how. perfect ,

20 giugno 2026
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più