Instructions on Which state needs to apply to which VSF center is very difficult to find. There is no mention of the correct jurisdiction through out the application process. Worst is their support he... Leggi di più
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one of the most frustrating “services” ever used. Birmingham office loud, unorganised, run down make shift “office”. Outrages fees (197£) for new passport, no phone numbers listed to call when ask... Leggi di più
Website issues, could not create account due to Java Script issues on Mac (two browsers), No phone number but instead a phone app on their web site, connects to IVR then drops out repeatedly forcing o... Leggi di più
I had a great experience at VFS Global in Leith, Edinburgh. Everything went smoothly and there was no unnecessary waiting or time wasted. A special thank you to Asmita, who helped me organise all my... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
VFS Global, also known as "Visa Facilitation Services Global," is an outsourcing and technology services company that serves governments and diplomatic missions worldwide.
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Susila was amazing and very efficient…
Susila was amazing and very efficient she knew what she was doing and she was very sweet answered all questions I had
I have applied for reissuance of lost…
I have applied for reissuance of lost oci with vfs. Extremely frustrating experience. Both time denied by
vfs stating I have applied at wrong jurisdiction. Well they directed me so. I gave my best shot- 100% at it. Could not have done better.
Also they did not refund my application fee. Kind of blackmarketing.
In short they apply 3D policy of delay, deny, or defend. They would not do things they are suppose to do ethically. Something fishy is going around it. Hell on earth. God forgive them. One day they will pay in God's place.
Terrible terrible website
Worst experience ever
Worst experience ever, for certificate recognition in UAE, no support, no contact. They send different emails from different people giving different feedback about the process. Thank God they are not allowed for certificate recognition any more.
Such inefficiency
Such inefficiency! Many staff members walk around, but only a few are actually working at the counters. We waited over an hour even though we had an appointment. After finally getting the paperwork done, we waited another hour to have our fingerprints taken. Now, three hours have passed and we are still waiting.
Horrible customer service and website
Staff at the Houston office was friendly and professional.
But Website and customer service is a nightmare.
Customer Experience site is not accessible, gives constant an error message.
Calling to customer service about my passport tracking status refers your to write an email. But no response to my emails (several times reminders sent) so far about the application tracking. Very frustrating and disappointing.
Watch out for the hidden financial…
Watch out for the hidden financial scams at this VFS location! They are tricking visa applicants into paying an extra ₹450 for a third-party medical package called "Welcome Cure."
The staff member told my family member that the application couldn't be submitted without this payment, and then tried to smooth it over by lying that it would be refunded if we didn't use it. UK tourist visas do NOT require medical insurance or doctor consultation packages.
It is incredibly unprofessional for an official visa processing center to use dishonest, high-pressure sales tactics on people just trying to submit their paperwork. Unethical, deceptive, and completely unacceptable. Do not let them force you into paying for these fake mandatory extras!
Similar to other reviewers - stressful and tiring
Similar to other reviewers regarding trying to obtain an appointment to submit a visa application. The system locks you out for various reasons when attempting to book an appointment, it constantly states appointments are not available at present and to try later. I stayed up all night to see if I could catch an available appointment - no such luck. This morning an available appointment cropped up - I completed the information and it then said no appointment available. We have all the documentation, trip booked and paid for but no opportunity yet to simply submit the visa application/documents. This is stressful and tiring - I’m in my sixties and do not have so much energy for this!
The staff is so polite helpful.
The staff is so polite helpful and kind.They brief us so softly and satisfies all the questions. I am really greatful of them.
Horrible customer service
Horrible customer service. They send automated messages for any request or question. The number they provided on their website is a paid 800 number that requires a credit card. When you try calling that number, it says that it’s a scam number, I am surprised that a company like this is allowed to operate in the US.
VFS Mumbai "World Class Frustration"
VFS Mumbai delivers World Class Frustration overall and in each and every aspect. I am an immigration consultant and I have the worst experience with them since many years. From pressing applicants to buy 3 months travel health insurance through VFS - while German statutory HI is in place - to deleting personal VFS accounts after paying the visa fees. Naturally without giving the chance to book an appointment. Plus everything mentioned in the reviews on this site. I wonder how such performance can be tolerated by the Embassy.
This is the most corrupt wing of the…
This is the most corrupt wing of the extremely corrupt Indian consulate. US government must put the Atlanta Consul General of India in Jail for corruption. These people give so much hard time to their own citizens, and that too when their salaries come from donations given by Indians in USA and their families survive on money from people in USA.
Very disappointing experience with VFS…
Very disappointing experience with VFS Global. Their service needs to be much more transparent.
Last week, my mother attended her UK visa biometric appointment. At the appointment, the staff told her there was a "system error" and claimed they could not find the payment she had already made for the document checking service. They asked her to pay again.
Fortunately, she had kept her payment receipt. After making her wait for around 30 minutes, they finally confirmed that the payment had in fact been received. If she had not had proof of payment, she could easily have been charged twice.
While we were there, it appeared that this had happened to several other applicants, and some people reportedly ended up paying again. Whether this is due to poor systems or inadequate staff training, it is unacceptable and causes unnecessary stress to applicants.
My advice to anyone attending a VFS appointment is to keep all payment receipts and carefully check any additional charges before paying. VFS Global should improve its systems and ensure applicants are not asked to make duplicate payments.
I don’t have enough negatives to try to…
I don’t have enough negatives to try to explain how this sham of a business operate. The sooner it’s closed and the owners are in prison the better.
Vogons are real...they work at VFS Global.
Douglas Adams's "Hitchhikers Guide to the Galaxy" features the Vogons, a race of officious and callously bureaucratic space aliens. VFS Global fits that description as well, but unfortunately, this firm is not a fictional one. Their online application system, which one must use to get a tourist visa for Brazil, is beyond opaque. When something goes wrong, the customer is not made aware of what went wrong. The system just keeps sending on endless loops to nowhere. The firm does not clarify when asked to do so. They send additional sets of instructions that border on the nonsensical. They are, however, quite good at getting the customer to fork over more money. Having visited over 60 foreign countries over the years, I can say that getting a visa to visit Brazil, using Brazil's chosen vendor VFS Global, is one of the three worst experiences I've had in this type of transaction. The other two involved a theocracy and a notoriously corrupt pseudo-democracy. Good luck.
VFS Global has one of the most…
VFS Global has one of the most frustrating and unreliable systems I’ve ever dealt with. I’ve been trying just to sign up and log into my account, and the website simply does not work properly. On top of that, you can’t even attempt to sign in more than once a day because the OTP never arrives if you try again. It’s incredibly inconvenient and feels like a complete waste of time. For a service that handles important applications, this level of dysfunction is unacceptable.
Absolutely horrendous
Absolutely horrendous. Moving to Italy next month and simply not possible to get an appointment to sort my visa. All my enquiries/complaints go unanswered. Governments contracting with this firm need to look elsewhere.
I apply form uk vfs ahmedabad my…
I apply form uk vfs ahmedabad my experience was so good and all staff was very co-operative srushti ,kristi,pooja,isha,darshan thanks to all
the website is a complete shit show
the website is a complete shit show. when I try to make reservation for visa application. 1st time glitche 2nd time glitche I figured out how to deal with by refreshing the page while filling in info. 3rd time glitch stuck on payment page cannot proceed. after I startover the 4th time and finally craw back to the payment page, my id is locked for suspicious activities. the customer service told me the website has no problem at all its just some applicants dont know how. perfect ,
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