Support is totally unresponsive. Service experience is terrible as the host seems to randomly reset after a few months without any warning. 2FA emails have stopped reaching my inbox and ther... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
THE WOREST SUPPORT EVER, USED THEM FOR 7 VPSs AND EVERYTIME I NEED SUPPORT I GET STUPID AI OR SOME IDIOT FROM CS WHO DOES NOT EVEN READ THE TICKET
I've been a Virmach customer for about 3 years now. It has been a rather smooth sail until recently; my VPS had an unexpected shutdown, after which it never connected back to the network I open... Leggi di più
These guys are lowlives. They renewed my service for another year a week before the due date without permission, I was planning to cancel the service at end of billing cycle. I filed a dispute with pa... Leggi di più
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Pessimo
904 recensioni
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
No Support after multiple tickets…
No Support after multiple tickets opened.
13 aprile 2022
Non scritta su invito
my problem had not been solved yet!!!
9 aprile 2022
Don't receive your vps
Takes way too long to receive your vps, They don't reply to any tickets. worst company out there. they should just close their bad Company. Its gonna be nothing with these bad ratings.
update: Its been a week. and they answered it. asking for coinpayment ID. How am I supposed to know when its been a week.
Don't deal with these scammers.
They start ignoring you after 1 ticket. You will not receive vps. Their ripping off their customers and scamming them. Don't deal with scammers like this. vieze kut mogooltjes. There are better services out there. this is the worst service right now
I recommend:
OVH
SAPINET
FOREMO
8 aprile 2022
Non scritta su invito
希望与你们销售联系，很多时候无法正常使用
8 aprile 2022
still pending
7 aprile 2022
Great support and efficiency
Like always, VirMach is performed promptly and efficiently. I only have good words for their service and abiding to their commitments.
7 aprile 2022
Support no response
7 aprile 2022
My RDP has been down for a over a week…
My RDP has been down for a over a week for no reason
6 aprile 2022
Complete garbage
Complete garbage. Zero customer service does not respond to issues.
5 aprile 2022
Non scritta su invito
No way to connect to the VPS
No way to connect to the VPS, no instructions, no response from the support and the given IPs wont even connect via SSH so I am paying for a server which doesn't exist or I have no access too, I bought a VPS from this place a few months ago aswell and I connected but it would turn itself off after 1 hour, again I messaged support with no response! do not buy!
3 aprile 2022
Non scritta su invito
Risposta di Virtual Machine Solutions LLC
Thanks for identifying your account, I've looked it up to see what happened and provide a response.
I do apologize if you did not receive the welcome email, as that has the instructions. You mentioned no response from support but the only support ticket I see for your account is a single ticket requesting a refund, which was processed. You received a full refund.
I do not see any ticket requesting information or technical support. You also mentioned buying another service a few months before this one but I do not see any other previous purchases on your account.
As for what you mentioned about it turning itself off, we do have a knowledgebase article about that. It occurs as a result of Windows failing to arm the license. It happens from time to time, so that's why we have an article for it. Any keywords searched relating to that should bring up the article. We do ask on several occasions that the knowledgebase be searched for these common issues.
Good server
I have been using virmach for about a year now. I don't have any problem with them. The server is always working fine.
2 aprile 2022
Stay away from this lousy crap company
Stay away from this lousy crap company. Nothing works and no support. Worst ever.
2 aprile 2022
Non scritta su invito
Purchased a vps 7 days ago and not been…
Purchased a vps 7 days ago and not been able to access it as says its offline. Tried all the troubleshooting guides. Raised a ticket 7 days ago and still no reply. Currently paying for a service that I can't access. Will update review if things change
31 marzo 2022
Great Servers Locations and whatnot one…
Great Servers Locations and whatnot one main issue is i keep on locking myself out of my account but thats my problem.
31 marzo 2022
Such lousy service and support.
31 marzo 2022
Happy customer of VirMach since 2015
I've been a happy customer of VirMach since 2015. This is a great provider!!
I have multiple VPS in all their locations. The value of their service far out shines any of my other providers. Five stars.
31 marzo 2022
I used to have more than 30 VPS but the…
I used to have more than 30 VPS but the service and support went bad so we moved to others. Services keeps going down and it takes 2-3 days before it goes back online. The support response time went from good to bad. It is hard to submit a support ticket as the process and condition will make you not want to submit a ticket. Its daunting.
29 marzo 2022
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