Support is totally unresponsive. Service experience is terrible as the host seems to randomly reset after a few months without any warning. 2FA emails have stopped reaching my inbox and ther... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
THE WOREST SUPPORT EVER, USED THEM FOR 7 VPSs AND EVERYTIME I NEED SUPPORT I GET STUPID AI OR SOME IDIOT FROM CS WHO DOES NOT EVEN READ THE TICKET
I've been a Virmach customer for about 3 years now. It has been a rather smooth sail until recently; my VPS had an unexpected shutdown, after which it never connected back to the network I open... Leggi di più
These guys are lowlives. They renewed my service for another year a week before the due date without permission, I was planning to cancel the service at end of billing cycle. I filed a dispute with pa... Leggi di più
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904 recensioni
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
Not reliable and no support
Servers have been down for almost a week and my "priority ticket" has not been responded to in over 3 days. 0 communication from Virmach about the matter.
Update: 5 days of downtime and still no response to support ticket
Update 2: For anyone having issues with their VPS not having internet and can connect through VNC follow this guide: support.microsoft. com/en-us/windows/change-tcp-ip-settings-bd0a07af-15f5-cd6a-363f-ca2b6f391ace#WindowsVersion=Windows_8.1_or_Windows_7
Choose "Obtain an IP address automatically" for "Protocol Version 4" then click save.
Your internet should be fixed so you can properly connect, download your stuff, and find a new provider. :)
3 luglio 2022
Non scritta su invito
they didnt give me vps i paid for makes…
they didnt give me vps i paid for makes no sense
2 luglio 2022
Bad Consumer experience
Since I had bought a virtual machine, it will always was offline. I couldn’t use it. So I continually contacted the techniques and Open the problem cases, But no one dealt with them. Finally I canceled the virtual machine, no money refunded.
2 luglio 2022
scam
My server is inaccessible for more than week, control panel is broken -- I cannot restart it, 3 support tickets are ignored. But you don't forget to issue bill for next month and get payment. The service is a scam.
1 luglio 2022
Total disregard to service.
They initiated some internal migration without even informing the customers. Now my remote desktop is unavailable for last two days. They are not replying to tickets, and the status of migration is showing "will be completed soon" for last two days. This is unacceptable by today's service standards. I will definitely not be renewing.
(Edit) One week and counting - still unavailable. Horrible.
29 giugno 2022
Non scritta su invito
It's very easy and powfull.
9 giugno 2022
the system is down when I get the vps
8 giugno 2022
I like VirMach and SS
4 giugno 2022
You don't reply to tickets
1 giugno 2022
Risposta di Virtual Machine Solutions LLC
Hi, you created a ticket on May 30th and then closed it on May 30th. Seeing as you wrote this review on June 1st, I assume that's why you did not receive a reply. Perhaps you accidentally clicked the close button on your ticket. Once a ticket is closed, it no longer appears on the list of active tickets.
Very impressive service
1 giugno 2022
Inexpensive
The price is cheap, although the reply to the ticket is a bit slow recently, the overall is very good.
1 giugno 2022
When I use my Mac book Every half an…
When I use my Mac book Every half an hours server has been offline
Has to reboot again
Not satisfied at all
Finally bought new Microsoft computer to resolve this problem. Now going to be cancel this service at all
1 giugno 2022
Affordable, VPS works super
Virmach has a lot of products, they are affordable and VPS works very fine!
31 maggio 2022
I been a constomer for a good while and…
I been a constomer for a good while and its just not cutting it there online support is a utter joke i can have more then 1 ticket open for 2 diffrent things and they merge it and never look at it. the server i have is good but when you complain without paying priority support you get swept under the rug or giving excuse thats basicly your fault. there lucky i cant switch to digial ocean.
Note: they used to be good to me but now its like the aviod my tickets even simple inquries gets never looked at or if looked at deleted or given a bs reply
24 maggio 2022
Non scritta su invito
Risposta di Virtual Machine Solutions LLC
We do not throttle network speed. The location you are located in has 40Gbps total capacity and you are on a plan sold as 1Gbit port and is on a 1Gbps port server. The port is usually not at a high capacity usage so you are generally free to burst to the full speed. Currently, the 1Gbps port on that node sits at approximately 10% utilization. We do have historical data, and on the day of your review, it was at 68Mbps to 127Mbps utilization, meaning 80%+ free at minimum.
An independent server (E3-HDL) has been…
An independent server (E3-HDL) has been ordered for a week, but no technical staff has replied to the delivery progress, and no one has responded to the application for refund.
1 maggio 2022
[EDITED] Everything Is Good Now !
Finally, I have already received my VM based on the change in how they operate their business automatically.
All specification is accurate like their public info without throttle. Overall, their product adapted to my expectation at a low price.
19 aprile 2022
Non scritta su invito
terrible service
They don't replay, My ticket is going to flagged multiple times, i don't know what's going on. They don't fix it,
16 aprile 2022
Non scritta su invito
nunca funciono la vps
16 aprile 2022
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