I ordered 2 vouchers for my sons 50th birthday present, they did not arrive. I emailed on Saturday, probably no one working, but I received a reply from Lufti Hendricks early on Monday. I had made a t... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I ordered 2 vouchers for my sons 50th birthday present, they did not arrive. I emailed on Saturday, probably no one working, but I received a reply from Lufti Hendricks early on Monday. I had made a t... Leggi di più
L'azienda ha risposto
We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Leggi di più
L'azienda ha risposto
It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Leggi di più
L'azienda ha risposto
I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Leggi di più
L'azienda ha risposto
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Scritti dall'azienda
Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Love that offer doesn't expire, (GC) and that we can use the GC across the whole platform, with certain limitations. Great discount, even on GC.

Risposta di Virgin Gifts

Risposta di Virgin Gifts

Risposta di Virgin Gifts
très facile, beaucoup de choix et beaucoup de flexibilité dans le mode d'envoi et les dates !

Risposta di Virgin Gifts
I lost my voucher from about ten years ago. Phelela was super helpful and found my voucher just in time for my trip to Vegas! Thank you!!! 😊

Risposta di Virgin Gifts
Obtaining the gift certificate was a very easy process. This is my second time buying and the recipient was very happy with it. There are a lot of choices for different experiences. Hard to find one that wouldn't fit your needs.

Risposta di Virgin Gifts
Bulelwa X is the is an absolute rockstar! 🤩 I was blown away by her incredible patience and dedication to helping me. I lost count of how many requests I made, but she handled each one with a smile and lightning-fast service 😊. She's the crème de la crème of customer service pros - I've never met anyone better! If I could give her 10 stars, I would 🌟. Thank you, Bulelwa X, for making my experience so special!"

Risposta di Virgin Gifts
They make rules very confusing, particularly around redeeming gift cards. I received a gift card and saw they had a promotion to sign up on their email/text. After I did that, there is no option to apply the gift card for payment. I’ve never seen a place which gift cards cannot be directly redeemed (aka if you are gifted a $20 gift card, the recipient cannot use any promo code/discount on the entire experience). Also, customer service is slow and not helpful. Will steer away from this going forward and hope friends don’t give it out as a gift.

Risposta di Virgin Gifts
Easy check out experience, but I want the option to get a physical gift card

Risposta di Virgin Gifts
Great ideas for gift giving. Easy to search by location or by type of event etc. Only suggestion, when different options are available perhaps show them on main screen rather than having to add selection to the cart to see them

Risposta di Virgin Gifts
Completely unclear checkout process. Took my money before I even specified where/when I wanted it sent. I dont even know how you got my email considering I dont have an account. And to kick it all off the personal message I wrote didnt even come through!

Risposta di Virgin Gifts
I was wondering to buy gift certificates for Piva beer spa but I just realized you guys offer wrong services . I just checked their website and they don’t offer anymore this services specifically there is no human massage there is a zero gravity massage chair instead also no beer mask in relaxation room !!!! So I will buy gift card from their website at lease I know what they truly offer! Hopefully you guys fix the problem soon.

Risposta di Virgin Gifts

Risposta di Virgin Gifts
Bulelwa Was extremely helpful booking my husband and I two excursions that were showing no availability. Bulelwa was even able to get us a refund after the weather ruined our helicopter trip. (No worries is was rebooked on a new island!) overall super friendly and EXTREMELY helpful!

Risposta di Virgin Gifts
I had difficulty receiving the voucher for my gift and Phelela was very helpful. After a few back and forth emails they were able to get my voucher to me. Thanks Phelela!

Risposta di Virgin Gifts

Risposta di Virgin Gifts
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.