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Virgin Gifts  Recensioni 6.727

TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered 2 vouchers for my sons 50th birthday present, they did not arrive. I emailed on Saturday, probably no one working, but I received a reply from Lufti Hendricks early on Monday. I had made a t... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. Agenzia di intrattenimento
  3. Piattaforma di commercio online
  4. Tour operator

Scritti dall'azienda

At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.

Instant eVoucher Delivery

Scritti dall'azienda

Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs

Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

6727 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 99% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love that offer doesn't expire

Love that offer doesn't expire, (GC) and that we can use the GC across the whole platform, with certain limitations. Great discount, even on GC.

20 dicembre 2025
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Risposta di Virgin Gifts

We’re thrilled you love the non-expiring gift cards and the flexibility to use them across the platform. 

Who doesn’t love a great deal? Here’s to even more amazing experiences ahead! 🎉

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

Ease of use

Good description of the tour and easy to use site.

20 dicembre 2025
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Risposta di Virgin Gifts

We put a lot of effort into making our website as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. 🛒

We hope you have a brilliant experience Christina. 💖

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

You guys had an awesome price for two…

You guys had an awesome price for two people

20 dicembre 2025
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Risposta di Virgin Gifts

Thanks for shopping with us, where both the prices and the experiences are great! 🎉

We hope you have a wonderful experience Ana. 💖

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

parfait pour les cadeaux

très facile, beaucoup de choix et beaucoup de flexibilité dans le mode d'envoi et les dates !

20 dicembre 2025
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Risposta di Virgin Gifts

We are thrilled to hear you loved our wide range of great experiences that were available to purchase with ease! 🛒

Thanks for shopping with us Emmanuelle. 💖

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5
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Risposta di Virgin Gifts

We are over the moon to hear you found the website user friendly when purchasing that perfect experience! 🛒

We hope you have a lovely experience Lee. 🥰

Chantelle - ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

I lost my voucher from about ten years…

I lost my voucher from about ten years ago. Phelela was super helpful and found my voucher just in time for my trip to Vegas! Thank you!!! 😊

19 dicembre 2025
Non scritta su invito
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Risposta di Virgin Gifts

We are thrilled to hear our lovely Phelela came to the rescue, just in time! 🤗

We hope you have a lovely experience Bianca. 💖

Chantelle - 🌟🌟🌟🌟🌟

Valutata 4 stelle su 5

Easy to order

Easy to order
Need to adjust for printing

18 dicembre 2025
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Risposta di Virgin Gifts

Placing an order should always be easy and we are glad this with your shopping experience with us Irina! 🛒

Thank you for your feedback, and we hope the experience is enjoyed. 💖

Chantelle - 🌟🌟🌟🌟

Valutata 5 stelle su 5

Obtaining the gift certificate was a…

Obtaining the gift certificate was a very easy process. This is my second time buying and the recipient was very happy with it. There are a lot of choices for different experiences. Hard to find one that wouldn't fit your needs.

17 dicembre 2025
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Risposta di Virgin Gifts

Thank you for continuing to shop with us Gloria, and for being a loyal customer - it means a lot to us! 🤗

We hope the next experience, is enjoyed, just as much! 🎉

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

Bulelwa X is the is an absolute…

Bulelwa X is the is an absolute rockstar! 🤩 I was blown away by her incredible patience and dedication to helping me. I lost count of how many requests I made, but she handled each one with a smile and lightning-fast service 😊. She's the crème de la crème of customer service pros - I've never met anyone better! If I could give her 10 stars, I would 🌟. Thank you, Bulelwa X, for making my experience so special!"

18 dicembre 2025
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Risposta di Virgin Gifts

We are over the moon to hear Bulelwa was incredibly patient and helpful throughout! 🥰

Thank you for the glowing feedback Cristiane. 💖

Chantelle - 🌟🌟🌟🌟🌟

Valutata 2 stelle su 5

They make rules very confusing; customer service slow and not helpful

They make rules very confusing, particularly around redeeming gift cards. I received a gift card and saw they had a promotion to sign up on their email/text. After I did that, there is no option to apply the gift card for payment. I’ve never seen a place which gift cards cannot be directly redeemed (aka if you are gifted a $20 gift card, the recipient cannot use any promo code/discount on the entire experience). Also, customer service is slow and not helpful. Will steer away from this going forward and hope friends don’t give it out as a gift.

17 dicembre 2025
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Risposta di Virgin Gifts

Thank you for taking the time to share your feedback - we’re really sorry to hear about the frustration this caused. 

Just to clarify, discount codes do apply to new orders only and can’t be used in conjunction with gift cards.

Thank you again for raising this with us, and we’re sorry your experience didn’t meet expectations - Chantelle.

Valutata 4 stelle su 5

Easy check out experience

Easy check out experience, but I want the option to get a physical gift card

18 dicembre 2025
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Risposta di Virgin Gifts

We’re glad to hear you found the checkout experience nice and easy. 🛒

Thank you for your suggestion Nick - which will be passed on to the relevant team! 

Chantelle - 🌟🌟🌟🌟

Valutata 5 stelle su 5

Great ideas for gift giving

Great ideas for gift giving. Easy to search by location or by type of event etc. Only suggestion, when different options are available perhaps show them on main screen rather than having to add selection to the cart to see them

18 dicembre 2025
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Risposta di Virgin Gifts

We’re glad you enjoyed browsing and found it easy to search by location and experience type, Andrew. 🛒

We also really appreciate your great suggestion! 💖

Chantelle - 🌟🌟🌟🌟🌟

Valutata 1 stelle su 5

Broken checkout process

Completely unclear checkout process. Took my money before I even specified where/when I wanted it sent. I dont even know how you got my email considering I dont have an account. And to kick it all off the personal message I wrote didnt even come through!

17 dicembre 2025
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Risposta di Virgin Gifts

We're truly sorry to hear of the troubles had with your order Lucas, and for the inconvenience caused.

Please be assured, we've responded to your email today, to help make things right - Chantelle.

Valutata 1 stelle su 5

I was wondering to buy gift…

I was wondering to buy gift certificates for Piva beer spa but I just realized you guys offer wrong services . I just checked their website and they don’t offer anymore this services specifically there is no human massage there is a zero gravity massage chair instead also no beer mask in relaxation room !!!! So I will buy gift card from their website at lease I know what they truly offer! Hopefully you guys fix the problem soon.

13 dicembre 2025
Non scritta su invito
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Risposta di Virgin Gifts

Thank you for taking the time to let us know! 

We really appreciate you flagging this and understand your concerns. 

Your feedback is super helpful, and we’ll be sure to pass it on to the team so they can review and update the listing where needed - Chantelle.

Valutata 5 stelle su 5

Phelena S was prompt and helpful

17 dicembre 2025
Non scritta su invito
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Risposta di Virgin Gifts

We are thrilled to hear our lovely Phelela provided a prompt and helpful service for you Andrew. 🥰

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

Multiple choices and easy check out

Multiple choices and easy check out

17 dicembre 2025
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Risposta di Virgin Gifts

We’re delighted to hear you enjoyed our selection of amazing experiences and found the purchasing process so straightforward! 🛒

Wishing you a wonderful experience Marie. 💖

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

Bulelwa Was extremely helpful booking…

Bulelwa Was extremely helpful booking my husband and I two excursions that were showing no availability. Bulelwa was even able to get us a refund after the weather ruined our helicopter trip. (No worries is was rebooked on a new island!) overall super friendly and EXTREMELY helpful!

16 dicembre 2025
Non scritta su invito
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Risposta di Virgin Gifts

We’re thrilled to hear Bulelwa went above and beyond to help you Sarah. 💖

What a star! 🎉

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

It was all very easy.

16 dicembre 2025
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Risposta di Virgin Gifts

Placing an order should always be easy and we are glad this with your shopping experience with us Michael. 🛒

We hope you have a wonderful experience. 💖

Chantelle - 🌟🌟🌟🌟🌟

Valutata 5 stelle su 5

Problem with voucher

I had difficulty receiving the voucher for my gift and Phelela was very helpful. After a few back and forth emails they were able to get my voucher to me. Thanks Phelela!

15 dicembre 2025
Non scritta su invito
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Risposta di Virgin Gifts

We are pleased to hear our lovely Phelela was able to get everything resolved for you Marci. 🥰

Chantelle - 🌟🌟🌟🌟🌟

Valutata 4 stelle su 5

User friendly and decent selections

User friendly and decent selections

15 dicembre 2025
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Risposta di Virgin Gifts

We are thrilled to hear you loved our wide range of great experiences that were available to purchase with ease! 🛒

We hope you have a brilliant experience Steve. 💖

Chantelle - 🌟🌟🌟🌟

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