Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

It was a nightmare to get this shipped, it took a month (ordered on 9/9/26) and then it got lost in transit. Tried contacting them and no one knew where the package was. The only answer I was given (w... Leggi di più

Valutata 1 stelle su 5

Wow, I now see so many negative reviews with the same issue. This store is terrible. I ordered a brand new bbq but with a damaged box. I received parts of a used, greasy, rusty grill with critical par... Leggi di più

Valutata 5 stelle su 5

Like other shoppers, I was a bit skeptical because there are so many websites now touting ultra low prices that are China scams. However, VIP Outlet is, as far as I can tell, US based. I ordered two... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Purchased a new, damaged box, Sharkninja-ix140h-cordless-pet-stick-vacuum. The item arrived in used condition, damaged, and missing the charging block and cord. VIP Outlet approved a return and refund... Leggi di più

Dettagli dell'azienda

  1. Negozio di telefoni cellulari
  2. anche in
  3. Negozio di elettronica

Informazioni fornite da varie fonti esterne

VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

590 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,6

Tutte le recensioni

(590)

113 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Is it fake?

I haven't gotten it yet, but apparently on Walmart sometimes products are already opened and I'm also scared that one of the things I've ordered is fake. How do I know that you are not scamming me?

25 dicembre 2022
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Risposta di VIP Outlet

Hello,

Thank you so much for taking the time to give us your feedback!

Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience

Best Regards,
VIPOUTLET Customer Support

Valutata 1 stelle su 5

This company is a scam. Don't give them any money

Im responding bc if i dont it says it could be removed - You have had 30 days. How much more time or money would you like to have of mine? Order number: 2000105-23882753 is the Walmart order. Since I blasted about the unrealistic prices. I see the product suddenly almost doubled in price .... funny how that works huh?

Original review - They are a scam. Customer servive are scum. Cant believe it hasnt been shut down.
Worst of all. This happened to me on walmart.com! They advertise merchandise they don't have at remarkably low price. So you buy it, then take your money. print a label. That's never scanned or picked up. They then blame fed ex. 30 days later they tell you that they will refund when merchandise is returned. When it was never recieved to begin with. They are a scam. They take people's money then occasionally refund it no interest for 30 days

28 novembre 2022
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Risposta di VIP Outlet

Hello, We are terribly sorry to hear what you are going through. We'd love to make this right. Please let us know your order number so we may take a deeper dive into the situation.

Valutata 5 stelle su 5

Love VIP Outlet... its a must shop!

Such a great site with lots of great prices. Shipping is fast too! Thank you VIP!!

11 dicembre 2022
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Risposta di VIP Outlet

Hi Deborah,

Hello,

Thank you for your kind feedback, your words are very much appreciated.

Best Regards,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

Fast shipping great product

6 dicembre 2022
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Risposta di VIP Outlet

Hi Daniel,

Thank you so much for your review, We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon.

Best Regards,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

Great prices, even better customer service!

I bought a Hoover Elite vacuum cleaner from VIP Outlet for ~$30 less than the next lowest price. The order was missing the screw that connects the handle to the base. I contacted VIP Outlet customer service and they Fed-Ex'd me a new screw. Outstanding customer service!!

8 dicembre 2022
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Risposta di VIP Outlet

Hi Tom,

Thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated!

I hope we’ll stay in touch and get to work together again in the future.

Many Thanks,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

I've ordered several items with no issues

I was able to get a PS5 console for about the normal sale price instead of the Scalper price 3x higher. it's refurbished but works great. I've only had one problem out of 60 items bought and it was actually on my part. I messed up my delivery address.

30 novembre 2022
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Risposta di VIP Outlet

Hi there,

Thank you so much for your feedback, we are really glad that you had a five stars experience.

Many Thanks,
VIPOUTLET Customer Support

Valutata 4 stelle su 5

Buy with Confidence

Easy ordering and excellent pricing.

5 dicembre 2022
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Risposta di VIP Outlet

Hi there,

We're glad your purchase went smoothly and appreciate your feedback.

If you need anything else, please do not hesitate to reach out.

Best Wishes,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

Very easy transaction and the item was…

Very easy transaction and the item was shipped very fast. Was exactly what was described and I’m pleased.

1 dicembre 2022
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Risposta di VIP Outlet

Hi there,

Thank you so much for your review and for sharing your thoughts. We will take your feedback and continue to work hard to meet your expectations. Have a great day!

Many Thanks,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

VIP outlet is always reliable and…

VIP outlet is always reliable and provides excellent service, very happy with purchase.

1 novembre 2022
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Risposta di VIP Outlet

Hello,

Thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated!

I hope we’ll stay in touch and get to work together again in the future.

Many Thanks,
VIPOUTLET Customer Support

Valutata 4 stelle su 5

Even though it was an open box

Even though it was an open box, The mixer was fine and just the right size. I'm not a big baker but this little mixer saves me time and does a better job than I could do by hand. It comes with a nice metal bowl(wish it was glass), a dough hook, whisk and a mixing hook. all in all a very nice little unit.

28 ottobre 2022
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Risposta di VIP Outlet

Hello Mister,

Thank you so much for taking the time to leave us feedback. It's very much appreciated!

If you need anything else, please do not hesitate to reach out.

Best Wishes,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

Great selection of quality products

Great selection of quality products. Easy to place an order. Items ship fast and arrive quickly. tems packed well to avoid shipping damage. Product was just as described. Greaat experience.

21 ottobre 2022
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Risposta di VIP Outlet

Hello Kurt,

Thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated!

I hope we’ll stay in touch and get to work together again in the future.

Many Thanks,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

Great Selection, Good Prices, Fast Shipping

Item was priced well and arrived quickly. Great selection of items. Support replies in a reasonable time and is helpful.

13 ottobre 2022
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Risposta di VIP Outlet

Hello Owen,

Thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated!

I hope we’ll stay in touch and get to work together again in the future.

Best Wishes,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

Beautiful Doll,

Beautiful Doll,, great low price, it was delivered fast, thank you

11 ottobre 2022
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Risposta di VIP Outlet

Hello Arnaldo,

Thank you so much for taking the time to leave us feedback, We’re glad that you enjoyed your item. I hope we’ll stay in touch and get to work together again in the future.

Best Wishes,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

Bought a phone case works great.

Bought a phone case works great.. such a wonderful thing... also love how it says god blees you and your familyon the bottom of this card that is heart touching, May god bless all of you as well! Thankyou!
!

14 settembre 2022
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Risposta di VIP Outlet

Hello,

Thanks you so much for sharing your experience with us. We’re glad that you enjoyed your product and We hope to see you again soon!

Many Thanks,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

VIP Outlet best prices!

VIP Outlet had the best price compared to online and local retailers plus free shipping! Easy ordering, great customer service, fast delivery. Will make additional purchases from VIP Outlet.

8 settembre 2022
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Risposta di VIP Outlet

Hello,

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! hope to see you again soon.

Best Regards,
VIPOUTLET Customer Support

Valutata 4 stelle su 5

Reasonable price and fast shipping

I bought an Android TV player and it was brand new. I paid half the retail price and very happy with VIP Outlet's service. However, Their items are often out of stock. I would recommend them adding more items to the platform. I thank them for providing products at a reasonable price.

28 luglio 2022
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Risposta di VIP Outlet

Hello,

Thank you so much for your review and your feedback, We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon.

Best Regards,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

The price and service was great

The price was great, and item arrived much sooner than expected, which was greatly appreciated as this was a birthday gift for my granddaughter.

18 luglio 2022
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Risposta di VIP Outlet

Hello,

Thank you so much for your review, We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon.

Best Regards,
VIPOUTLET Customer Support

Valutata 5 stelle su 5

Customer service helped to make order right

I had an issue with the shipping. I finally got to speak with an agent, and they resolved everything within 48 hours. I would not hesitate to order from them in the future.

6 giugno 2022
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Risposta di VIP Outlet

Hello,

Thank you for the positive feedback. We look forward to seeing you again soon!

Best Regards,
VIPOUTLET Customer Support

Valutata 1 stelle su 5

Awful experience sours multiple good ones

Absolutely horrific customer service. I’ve purchased from this company a number of times with no issues but experienced a shipping issue (understandably outside the company’s control) in early March. The company offered a refund in late March but it never posted to my account, and I’m now having to deal with the bank to work on a refund.

The company has done next to nothing to resolve the refund issue and seems to only be concerned with getting their product back, which was finally delivered nearly two months after ordering. I still don’t have a verified refund, and I’m not sure why I’m expected to return a product until that is resolved. I’ve vouched for this company before but never again. It is now nearly two months after initial purchase of this product without a clear resolution.

I’d steer clear of this company, they couldn’t care less once they get your money. One of the worst customer service experiences I’ve ever had.

26 aprile 2022
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Risposta di VIP Outlet

Hello,

We are terribly sorry to hear what you have gone through We'd love to look into this a bit further. Please respond to the trust pilot email so we may receive your order number and look into this.

Thank you,
VIPOUTLET

Valutata 5 stelle su 5

Another Great Shopping Experience!!!!!

Always a great shopping experience at VIP Outlet. Fast free shipping. 30 day money back guarantee. The best prices on quality new or refurbished goods. Great variety.

16 aprile 2022
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Risposta di VIP Outlet

Hello Rick,

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Best Regards,
VIPOUTLET Customer Support

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