Village Vet Recensioni 

195
TrustScore 2 su 5

2,1

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Valutata 2 stelle su 5

Staff are great, but they shutting down branches without informing us customers. They closed two surgeries in my area in the last two years and even the resident Vet and the receptionist weren't made... Leggi di più

Valutata 1 stelle su 5

It is just an unbelievable rip off.. £5400 for one night and a catheter and some bladder stabilisation and kidney monitoring.. The list of charges is just beyond and they just seem more interested... Leggi di più

Valutata 5 stelle su 5

First; I’m astounded by the negative reviews, but obviously each person has their own experience. I’ve had experience with 2 pets, and both were positive. 1. 18 month old dog who had an eye irri... Leggi di più

Valutata 1 stelle su 5

I've witnessed an Irish vet during the night kicking dogs bandaged up. Cruelty upon belief but nothing is done. Violence to animals definitely goes on at this practice. I've lived in Belsize village f... Leggi di più

Dettagli dell'azienda

  1. Veterinario
  2. Clinica veterinaria
  3. Servizio di pronto soccorso veterinario
  4. Negozio per animali

Scritti dall'azienda

At Village Vet, we pride ourselves on always striving to match the needs of both you and your pet, providing special vets for your special pets


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

195 recensioni

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Tutte le recensioni

(195)

34 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Corporate Culture 4 Pets

Each vet we saw was good - 4 in less than 3 months. Here the high turnover of vets might hint at some issues with this business. And the emphasis here is on business. This is far from an animal charity; profit seems central. We've had a very unhappy experience overall with Village Vet. Avoid, choose instead a single vet practice rather than a chain like Village Vet. The business model leaves something to be desired. It's a real shame as some staff members were very nice. However the management of this business seems viperish. If you get good care here, great. But if you feel uncomfortable, trust your gut and move on asap.

14 maggio 2020
Non scritta su invito
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Risposta di Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Valutata 1 stelle su 5

Avoid at all cost!

Took my cat with injured left hind leg as he couldn't walk and even I took few videos at home for a vet to see and easier diagnose the problem. Still vet was insisting that is his right leg which hurts and I couldn't prove it other ways! He told me that he checked right leg, it's fine and open the door for us to leave! What kinda vet do not understand which leg is injured! And still charges 218£ for it!?
By the way his left leg was broken, we find out that at another veterinary

6 maggio 2020
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Risposta di Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Valutata 1 stelle su 5

Charged £45 for a 5 minute telephone…

Charged £45 for a 5 minute telephone consultation then £26 for an eye gel avaliable online for £7.49.
I will be reporting this to the GVC.

25 aprile 2020
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Risposta di Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Valutata 5 stelle su 5

Sadly we had to have our tiny much…

Sadly we had to have our tiny much loved family pet seen as an emergency after he was attacked by a large dog in Belmore Lane N7 and the visit resulted in him needling to be our go sleep.
This was because he was a very old dog with chronic health issues who wouldn’t have managed emergency surgery.
The two female vets on shift went above and beyond to give him a dignified death as we speak in the middle of the corona virus outbreak by bringing him out to say goodbye and spending an hour to calm him down first .
I’m beyond impressed and if you should have an emergency or live near Belsize Park and want unbelievable care this is a great vet.

5 aprile 2020
Non scritta su invito
Valutata 1 stelle su 5

STAY CLEAR

Stay clear, disgusted by the cost. In the Cambs area I had quotes nearly 50% less in some cases vs our total bill. Took my cat in with a swollen limp. With no other course of action recommended was straight to we will need to do an x-ray, with that practice suggested he stay in overnight, when asked about the additional cost were told it wouldn't make much difference £30 despite only living 15 mins away. Next thing I know £700 bill for a cat with no injuries and charged £110 for overnight stay, he had just been in a fight and got swollen limp, surely you would of thought this might have been considered when checking him over, maybe go home for couple of days, give him some pain relief see how you get on - no this was even an option discussed. To top this off we had been a village vet customer for over 10 years, clearly not anymore. I wouldn't recommend this practice to anyone that didn't want to pay way over the odds in my opinion. Disappointing and shocked. Plus the run around by the practice when trying to get an answer around cost/bill, the manager well lets leave it there!!

18 dicembre 2019
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Risposta di Village Vet

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Valutata 5 stelle su 5

My dogs love Village Vet :)

Yes, Village Vet are a tad overpriced but I always receive a great service from them. My dog is actually excited to go to the vet because the receptionists and vets take the time to build a confident and caring relationship with the animals. Bottom line: I would definitely recommend.

6 ottobre 2019
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Risposta di Village Vet

Hi Carla. Thank you very much for your feedback.

Valutata 5 stelle su 5

Outstanding - very highly recommended

My cat Elvis has a number of complex health issues and has always been beautifully looked after by Danny Parry at Village Vet Garden Suburb. He recently had an ulcer in his eye (his only eye) that needed urgent surgery, which was performed by Simon Hayes at Village Vet Winchmore Hill. Due to Elvis's particular combination of health problems the prognosis hadn't been great, but thanks to the skill, care and compassion he received he has just been given the all-clear. I am absolutely thrilled at the outcome and I can't thank enough the wonderful staff who looked after him. I would have absolutely no hesitation in recommending Village Vet to any pet owner.

4 maggio 2019
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Risposta di Village Vet

Hi Faith,

Thank you very much for your feedback.

Valutata 1 stelle su 5

They only money

They only money. Their vets are also trained in sales and know how to exploit you when your pet is ill. Will never use them again a total rip off

16 aprile 2019
Non scritta su invito
Valutata 1 stelle su 5

They think just money

12 gennaio 2019
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Risposta di Village Vet

We are sorry to hear that you feel this way. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

Valutata 5 stelle su 5

Great Service and Good Vet.

Had to get an emergency appointment for a Sunday because my cat went missing for a few days and came back with a nasty injury to his tail that was infected.

Andre did a thorough examination, patched him up, gave him antibiotics and explained all to me. Frank has another appointment to check on his wound but is on the road to recovery.

The practice even helped with the insurance claim which was unexpected, would definitely recommend them.

8 ottobre 2018
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Risposta di Village Vet

Thank you very much for your valuable feedback

Valutata 5 stelle su 5

Easily one of the best vets in South East England

We have been bringing our pets to Village Vet in Highgate for nearly 20 years and have always found them to be excellent. Thorough in their investigations of our animals' health and very professional. Perhaps most importantly, they seem to have a genuine love and care for animals themselves; everone we've dealt with their from the reception staff to the senior vets all seem to be animal owners themselves and have as much interest in the welfare of their patients as if they were their own pets. They offer very good advice as well, from the choice of treatments to the best way to insure your animal to minimise the impact of vets' bills. Very much recommended.

18 agosto 2018
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Risposta di Village Vet

Hi Mark. Thank you very much for your review. We will pass on your feedback to the team.

Valutata 5 stelle su 5

Best vets in London for sure

Best vets in London for sure! Love the service as its very personal and they truly care about pets.

16 marzo 2018
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Risposta di Village Vet

Thanks for your feedback. I hope your cat is feeling much better :)

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