Viking Optical Centres Recensioni 

Was not sure what to do about my damaged Olympus binoculars which were a birthday gift to me about 10 years ago. Felt I could not throw them out and they sat in my car boot for three years as I dithered! The free repair assessment process was really attractive to get a professional opinion before chucking them. Paid for the postage and really pleasantly surprised to be advised they could be repaired, lenses recalibrated and an overall clean and service for what was I felt a really fair price! The communication from staff was really excellent throughout the process. Chuffed to bits! Thank you.

Very pleased with the service I received. My binoculars have been returned to me good as new.

Very helpful advice regarding a repair to my scope. Replacement part posted out with detailed advice on how to fit. Very satisfied customer

I needed a replacement set of objective lens covers for my Viking binoculars. I contacted the retailer from whom I'd purchased them, and within three days my replacement covers arrived free of charge. What great service!

Excellent service really helpful got my new eyecups for my Swarovski binoculars in a matter of days at a very reasonable price will definitely recommend them thank you very much for your prompt service

Was in the shop today 23 .7.26 brilliant service very helpful and friendly service got a nice pair of 8.5X 42 Swarovski. Can't wait to get out and about now .. cant remember the lady's name who served me she was from Stirling I remember that lol ...thank you again

I had lost one of the lens cap on my Viking binoculars. I contacted them and was advised they would take a few days to deal with my very small query. It took a little longer (a day or so) than they anticipated and as a gesture when they contacted me offered to give the cap free, no p&p either. Excellent customer service thank you.

Just needed a rubber eyecup for my bins, exactly the right one delivered. The people I spoke to were friendly and knowledgeable. Would totally recommend Viking optical LTD. When I need anything else optically related, I’ll definitely go back as a first port of call. Many thanks all. Ian Twentyman.

I sent my Celestron Skymaster binoculars to Viking for repair. I was told to begin with by Edward the cost of the repair and the postage back and this is what was charged with no hidden extras. I would like to thank Viking for their friendly and informative customer service (Edward) and for their quality and speed of the repair, even though it was a make of binoculars that Viking don't retail themselves. An excellent service from Viking all round. Thank you, Len Holden

Absolutely brilliant service. Filled in the form, sent binoculars in, 1 week later I had a phone call with a quote for the clean and repair. All the work done and binoculars returned as good as new in the most secure packaging possible. A really good experience for this customer.

Brilliant can’t be faulted. Friendly service from knowledgeable people. Special mention to Jack who couldn’t be more helpful. Would definitely use again.

I received wonderful and the most courteous support. I highly recommend Viking Optical

Outstanding customer service - I lost one of the lens caps on my 8x42 binoculars so contacted Viking Optical. They replaced it free of charge. I contacted them on a friday 10 minutes before they closed and received the item the following wednesday through the post. A service definitely deserving a full 5 stars.
Thank you.

I needed spares for my Viking binoculars which I had bought years but couldn’t remember what model they were! A photo sorted it out and following an incredibly helpful, friendly and fast response the parts were with me and binoculars fixed.
Great service thank you 👍

Excellent service from the folks at Viking Optical, Halesworth. I'm very satisfied with the outcome after taking my battered old Kowa scope in for repair.

These binoculars were old and had to be returned to Northen Ireland.
Perfectly packaged and an excellent job done including replacement neck strap.

I go to Viking Optical in Halesworth and I won’t go anywhere else.
The staff are so knowledgeable, honest and nothing is ever too much trouble. The service is incredible.

Viking Optical, serviced my Bausch & Lomb
Binoculars in March '26 , (they'd not been serviced for at least 70 years ) what a wonderful,helpful, friendly and knowledgeable team, I'm absolutely delighted with my dad's old binoculars.
Thank you so much. Martin Sutton

Really good/helpful staff on the phone and then subsequently by email. I had lost one optical lens cap off my 10yr+ old binoculars, and Viking were great in identifying precisely what size replacement was needed. Really quick service and item was well packaged and safely delivered. Would highly recommend

They gave really helpful advice on the phone about a possible repair. When they received the binoculars they rang and explained exactly what was covered by the warranty and gave a very reasonable price to repair them. They wavered the return postage and the binoculars are as good as new.