Ordering was easy, offered various dates for delivery. The wrong bath was delivered at first(poss drivers fault) but issue was resolved exceptionally quickly, without any fuss. We ordered from variou... Leggi di più
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Ordered several different items, and contacted the next day to say 1 piece (shower arm) not available at the moment but they could provide the longer (more expensive) version at no extra cost and g... Leggi di più
Ordered a small cloakroom vanity unit from these guys online after visiting the store in Leeds that goes by the name sanctuary bathrooms (I was assured it’s the same place when I went in store). I pai... Leggi di più
Brilliant service so far. Ordering was easy, very helpful and knowledgeable staff on phone. Even though I changed and added to my order at the last minute with less than 24hrs before delivery the ch... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Check out our range of the finest selection of traditional victorian bathroom suites, with beautiful baths, basins, taps, showers and toilets. Shop now!
Informazioni di contatto
Unit 5, 6 & 7 Evans Business Centre, Albion Park, Albion Way, LS12 2EP, Leeds, Regno Unito
- 0113 3907512
- sales@victorianbathrooms4u.com
- victorianbathrooms4u.com
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service from Levi he sources me…
Great service from Levi he sources me my bathroom basins when they were out of stock every where . Thanks
I order over a week ago no sign of…
I order over a week ago no sign of dispatch tried calling no reply. Sent an email asking when deliver would be no reply to that either.
Excellent shower caddy
Excellent shower caddy
Pre order queries answered promptly
Ordered and delivered promptly
Finishes off the shower perfectly.
Not impressed to be told over a week…
Not impressed to be told over a week later, that my purchase is not due to be delivered for at least 8 weeks. You are trading under false pretences.
This company has a fabulous range of…
This company has a fabulous range of products, which was the reason that I used them. Unfortunately, their service is very poor. I ordered a completely new range of bathroom fittings from them and was badly let down when I tried to return an item, with the company completely ignoring my e mails. I most definitely would not use this company again.
Full confidence in this…
Full confidence in this company,excellent communication from start to finish on a mirror that needed to be re manufactured.
Poor customer service and order incomplete after months.
I ordered taps in January and after weeks of no contact or delivery I contacts them to be told the taps were in stock but the leaver handles I wanted were not. I was told that if I took delivery of the taps I would get normal handles with them and I could wait u til the leavers arrived. I did this but no handles at all came, leaving the taps useless.
After numerous phone calls I was told I would receive temporary handles, which I didn’t not. Two weeks later I phoned to see what’s going on to be told my leaver handles were on their way. They arrived days later but with no fixings or any way of using them.
Again, many calls later, talking to people, emailing photos someone finally h fees told what the problem was and told me it would be sorted, guess what, it wasn’t. I was finally told they would pass it on to the manufacturers so they could send me the bits I needed directly. Well this was three weeks ago and nothing. I have had to spend money to by spare parts make a way for the taps to work.
Terrible customer service
Very poor knowledge of the items they are stocking
Shocking delivery times
No contact to keep me updated
And still not the full item I ordered.
I recommend to put the slight lot higher price from a reputable dealer and get exactly what you need.
Avoid this company!
I can’t recommend this company at all. I ordered a radiator element for our Burlington radiator, they’ve sent me the wrong item twice! I’ve followed the returns process and have never heard anything, tried phoning but no one ever answers the phone to try and get this resolved! I would avoid this company at all costs as it’s clear they don’t value their customers and have no idea what good customer service is!
The customer service was brilliant
The customer service was brilliant. Will definitely recommend the product and service
Fantastic service beginning to end
Fantastic service beginning to end. Whilst I have taken delivery of the products and briefly examined them, it will be a week or two before they are installed. From what I have seen they are all exactly as expected. Good quality.
Excellent from start to finish
Excellent from start to finish - incredibly helpful customer services and sales people before I ordered, notification as soon as my item was ready to collect and equally friendly and helpful staff when I went to collect my order. Thank you for an easy, seamless and stress-free experience throughout. Oh, and a top notch product to boot. Highly recommended!
All Good
Good web site. Good product range. Chose Heritage Granley; good on price.
Easy efficient ordering. Helpful telephone contacts arranged delivery to suit.
Perfect delivery - very happy.
Love want I ordered it looks amazing …
Love want I ordered it looks amazing in my new bathroom .just want I wanted
Helped me out of a tight spot twice
Helped me out of a tight spot twice - once over xmas when I received a damaged tap, then when another supplier let me down by failing to deliver a bath. Kept me informed via phone both times and delivered on time as promised.
Great products
Great products. Great delivery .fast and secure delivery what's not to like
OK, not easy to deal with.
OK, difficult to get hold of to arrange a return, also not free to return. Ordered the rest of my products from Tapwarehouse who were incredible. 5* service, would recommend them 1000 times over.
Absolutely beautiful item
Absolutely beautiful item. Burlington toilet. Very helpful and courteous staff. Not being plumbed in for a couple of weeks so no pics
Great company, quick delivery
Great company to deal with - shower door was dispatched very quickly and they called to arrange delivery. Would definitely use them again.
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