Vetsathome Recensioni 

31
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Saying goodbye to Bear was the hardest thing we have ever had to do, but having the procedure done at home made a devastating day peaceful. Kathryn and Dr John were absolute angels. They treated Bear... Leggi di più

Valutata 5 stelle su 5

I honestly cannot put into words the support and help we got from vetsathome. Kathryn was so patient and supportive explaining everything as we went through it. She arranged everything and kept me upd... Leggi di più

Valutata 5 stelle su 5

Saying goodbye to Harry was one of the hardest things we have ever had to do, but the care, compassion and kindness we received made an unbearable day a little easier. From the moment you arrived,... Leggi di più

Valutata 5 stelle su 5

Vets at Home were kind, compassionate and highly professional - everything was explained clearly and arranging the appointment was very straightforward. The vet, Dr David, was wonderful with our 1... Leggi di più


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

31 recensioni

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4,7

Tutte le recensioni

(31)

31 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

A horrible choice made easier

Ending the suffering of your pet is an agonising choice to make. Getting to let our beloved cat pass at home was a gift that Pet Euthanasia and Dr Sonia gave us. They were kind, patient and endlessly empathetic as I struggled to set the appointment, and Dr Sonia was wonderful. She respected we were losing a family member, she was kind, she whispered gentle words to my poor cat as she gave him his injection, telling him his pain was over and he was loved. When he was gone she held my hand and let us have our grieving time, seeing herself out as we were drowning in sadness. A few days later the sent us a hand written condolences card and a packet of flower seeds we've planted on his grave.

Putting your pet to sleep is horrible, but when it has to be done, I can't recommend this company enough. They genuinely respect what a pet means to us, they certainly respected my poor boy.

8 giugno 2026
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Risposta di Vetsathome

Thank you so much for taking the time to write such a beautiful and heartfelt review.

We are truly sorry for your loss. It was a privilege to be trusted with such an important and painful moment. We are so grateful that we could help your beloved boy pass peacefully at home, surrounded by love and the people who meant everything to him.

Everyone at Vets at Home understands that pets are family. It means a great deal to know that you felt supported, respected and cared for during such an agonising goodbye. Dr Sonia will be deeply touched by your kind words.

We hope the flower seeds bring a little comfort as they grow. A gentle reminder of the love you shared and the wonderful life he had with you.

With our warmest condolences,
The Vets at Home team 💚

Valutata 5 stelle su 5

One word sums it up ~ Outstanding!

Outstanding! An incredibly ‘gentle’ experience. I will always go back to these lovely people.

My girl Curver was 14 years old two weeks back and Sam the vet was fantastic. She was calm, extremely patient, explained the process thoroughly and on two occasions left the room (but was nearby), to give me and my girl some space. I honestly cannot recommend this service enough! ✨❤️✨

7 giugno 2026
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Risposta di Vetsathome

Thank you so much for your beautiful words. It means a great deal to us that Curver’s care felt calm, gentle, and respectful at such an important time.

We’re so pleased Sam was able to support you both with patience and kindness and give you the space you needed with your lovely girl. Curver was clearly very loved, and it was a privilege to be trusted with her care.

Sending you lots of love from all of us ❤️

Valutata 5 stelle su 5

Genuinely sincere, caring and supportive

Amanda and I want to express our gratitude to Vets At Home, Dr Alex, and the team at Gentle Paws. You all made a really hard and painful day that much easier. Every one of you have been fantastic and we really feel that you all genuinely care and love Spud as much as we do.

From the initial phone call, the genuine compassion and support were amazing. The whole process was smooth and straightforward. Vets at home arranged everything and kept us updated on arrival time of the vet. The vet was fantastic. She talked us through everything that was going to happen, what we might see etc. Once Spud was sedated and asleep we were told to take as much time as we needed before giving him the last injection. (absolutely no pressure or rush)

Straightforward service, compassionate, genuine, sincere and caring. We cannot recommend them highly enough.

7 giugno 2026
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Risposta di Vetsathome

Thank you so much to you and Amanda for such a kind and heartfelt review. We are so sorry for the loss of your beloved Spud.

We’re grateful that you trusted Vets At Home, Dr Alex and the Gentle Paws team to support you through such a painful day. It means so much to know that the care, communication and compassion helped make everything feel a little easier and more peaceful for you.

Spud was clearly deeply loved, and it was a privilege to help give him a gentle, unrushed farewell surrounded by the people who meant the most to him.

Thank you again for your trust and your recommendation. Sending you both our warmest wishes and deepest sympathy 💚

Valutata 5 stelle su 5

Very empathetic and supportive team

We cannot thank the team enough for the compassion and dignity they showed during such a heartbreaking moment. Saying goodbye to our beloved cat Bali was incredibly difficult, but the professionals who came to our home made the experience as peaceful and gentle as it could possibly be.
From the moment they arrived, they were kind, respectful, and deeply understanding of our emotions. They took the time to explain each step, ensuring Bali was comfortable and free from any distress. Their calm and caring presence truly made a difference, allowing us to focus on being with Bali and saying our goodbyes in a loving, familiar environment.
It’s clear that they genuinely care about both the animals and the families they support. We felt supported, reassured, and treated with great empathy throughout.
The care didn’t stop there — the aftercare was just as thoughtful and moving. We received a beautiful letter and a small token that meant so much to us, a simple but deeply touching gesture that we will always keep.
We will always be grateful for the dignity and kindness they showed Bali in his final moments. We highly recommend their service to anyone who wants a gentle, respectful farewell for their beloved pet.

26 maggio 2026
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Risposta di Vetsathome

Thank you so much for taking the time to share such a heartfelt review. We are deeply sorry for the loss of your beloved Bali.

It means a great deal to know that we were able to help make such a heartbreaking moment feel peaceful, gentle, and dignified. Bali was clearly so loved, and it was a privilege to support you in giving him a calm farewell at home, surrounded by love and familiarity.

We’re also really touched that the aftercare letter and token brought you some comfort. Small gestures can mean so much during grief, and we’re glad they gave you something meaningful to keep.

Thank you again for trusting us with Bali’s final moments. Sending you our warmest wishes and deepest sympathy 💚

Valutata 5 stelle su 5

Would recommend PEP

We used this company back in April this year to help our 14 and a half year old Chocolate Labrador at short notice.
After a few calls to other companies who were unable to assist, PEP were able to find a vet to come out within a few hours and assisted us in finding/ arranging a cremation locally. From the team on the phone to Dr Sam who came out, everyone was so kind, thoughtful, patient and sympathetic.
We’re so thankful that they were able to help us give our most loved four legged family member a peaceful and comfortable way to leave us for rainbow bridge 🌈

16 aprile 2026
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Risposta di Vetsathome

Thank you so much for taking the time to leave such a kind and heartfelt review. We are deeply sorry for the loss of such a loved member of your family.

It means a great deal to know that we were able to support you during such a difficult and emotional time, especially at short notice. We’ll be sure to pass your lovely words on to Dr Sam, who will really appreciate them.

It was a privilege to help make their passing peaceful, comfortable, and surrounded by love.

Sending you and your family our warmest wishes from all of us at Vets at Home 🌈💚

Valutata 5 stelle su 5

We used The Pet Euthanasia People to…

We used The Pet Euthanasia People to help us help our lovely boy Chipolata.

Kathryn was great. She understood the gravity of what we were battling with. Handled us sensitively and with huge kindness.

She sent Vet David who was absolutely amazing with us all. It was the same day and a Sunday at that. He arrived on time, pre-sedated Chippie and gave him pain relief as well as some sausages for distraction, so he didn’t feel anything and was not distressed at all. Just peaceful. He was also great with our other dog, giving him attention and space as needed.

She then sent the crematorium people who were equally lovely giving us the time and space to process what we were dealing with. Including our other dog.

Listen no one wants to have to use their services but if you want a dignified way to support a poorly pet Kathryn from The Pet Euthanasia People is definitely someone who can help you in your time of need.

7 giugno 2026
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Risposta di Vetsathome

Thank you so much for writing such a beautiful and heartfelt review at what must be such a painful time.

We are so deeply sorry for the loss of your lovely boy Chipolata. It was a true privilege to help you give Chippie the peaceful, gentle and dignified goodbye he deserved, in the comfort of home and surrounded by so much love.

Your words about Kathryn, David and the crematorium team mean more than you know. We understand how heavy and heartbreaking this decision is, and it is incredibly touching to know that you felt supported with kindness and sensitivity throughout.

We’re so glad Chippie was calm, comfortable and not distressed, and that your other dog was able to be part of the process in the way he needed too. That time and space really matters.

Thank you again for trusting us with such an important moment in Chippie’s life. We are sending you all so much love and comfort as you grieve your very special boy 💚

Valutata 5 stelle su 5

Deep Gratitude for Their Compassionate Support

I want to express my deepest gratitude for the exceptional care and compassion shown during one of the most painful moments of my life. Saying goodbye to my beloved 17‑year‑old Jack Russell, whom I loved so deeply, was incredibly hard, but Jennie, Kathryn and Sonia made the experience dignified, gentle and full of genuine kindness.

Their empathy, professionalism and tenderness brought comfort in a moment of sorrow, and I will always be grateful for the way they honoured my little one’s life. It meant more than words can say.

I highly recommend their service to anyone facing this heartbreaking decision. Their compassion truly makes a difference.

22 maggio 2026
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Risposta di Vetsathome

Thank you so much for your beautiful and heartfelt words. We are deeply sorry for the loss of your beloved Jack Russell after 17 wonderful years together.

It means a great deal to know that Jennie, Kathryn and Sonia were able to bring you some comfort during such a painful moment. We always hope to provide care that is gentle, dignified and compassionate, and we’re truly grateful that this came through when you needed it most.

We’ll be sure to share your kind feedback with the team, as it will mean a lot to everyone involved.

Thank you again for trusting Vets at Home with such an important goodbye. Our thoughts are with you 💚

Valutata 5 stelle su 5

Very smooth and well organised

Very smooth and well organised. It was a sad day, and we needed to book at short notice (next day). But they were very responsive, caring and managed it all very well. The vet who came was lovely, empathetic and helpful given all the circumstances. They also organised a local cremation partner to get in touch and that side was managed very smoothly as well. On these sorts of days you want minimum stress and fuss, both for yourselves and the kitty / pet, and they were excellent. Would strongly recommend.

24 maggio 2026
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Risposta di Vetsathome

Thank you so much for taking the time to leave such a thoughtful review. We’re very sorry for your loss and know how difficult these moments are, especially at short notice.

We’re glad Vets at Home could help make the process as smooth and calm as possible for you and your kitty. Your kind words about our vet and the cremation arrangements mean a great deal to us.

Thank you again for trusting us at such a sad time 💚

Valutata 5 stelle su 5

Truly Compassionate Service From Start to Finish

We would like to say a huge thank you to the team who helped our beloved dog, Messi, during such a heartbreaking time.

From the very beginning, Kathryn was incredibly compassionate, kind, and supportive while helping us organise everything the day before. She stayed in contact with us throughout, showed so much understanding, and truly helped guide us through an extremely difficult situation with patience and care.

The vet and the gentleman who came to our home were also absolutely wonderful. They treated Messi — and our whole family — with such dignity, gentleness, and respect. They understood how painful this moment was for us and never once made us feel rushed or uncomfortable.

Being able to have the euthanasia done at home meant the world to us. Messi was able to be in the place where he felt safest and most comfortable, surrounded by familiar smells, his family, and the people who loved him most. Knowing he could feel our presence around him in his final moments brought us a great deal of comfort during such heartbreaking circumstances.

They gave Messi peace and comfort in his final moments, and that means more to us than words can express. Their kindness helped make one of the hardest days of our lives a little more bearable.

We are deeply grateful to Kathryn and the whole team for everything they did, and we would wholeheartedly recommend them to anyone going through such a difficult goodbye.

Thank you for helping our beautiful Messi rest peacefully. ❤️

26 maggio 2026
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Risposta di Vetsathome

Thank you so much for taking the time to share such a heartfelt review.

We are deeply sorry for the loss of your beloved Messi. It was a privilege to help you and your family through such a difficult goodbye and we are grateful that we could support you in giving Messi the peaceful, gentle passing he deserved.

Your kind words about Kathryn, the vet and our team mean so much to us. We know how precious these final moments are and it is always our aim to provide care with compassion, dignity and respect for much-loved pets and for the families who love them.

We are so glad Messi was able to remain at home, surrounded by the people, comfort and familiarity he knew best. Thank you for trusting us during such an emotional time.

Sending our warmest thoughts to you and your family. Rest peacefully, beautiful Messi💚

Valutata 5 stelle su 5

At a very difficult time the whole team…

At a very difficult time the whole team were professional and caring, and most of all understanding. They made the whole process far easier and thought of Max's well being throughout. Also a huge thank you for the sympathy card, it was lovely thought to mark Max's passing, and the huge space this leaves in our lives.

5 maggio 2026
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Risposta di Vetsathome

Thank you so much for your thoughtful words and for trusting us at such a difficult time. We’re truly sorry for the loss of Max. Knowing that our team’s care and understanding helped make the process a little easier means a great deal to us.

Max was clearly much loved and we’re honoured to have supported his wellbeing and your family’s wishes throughout. We’re also glad the sympathy card brought a small measure of comfort.

Thank you again for taking the time to share this. We’re thinking of you and sending our heartfelt condolences 💚

Valutata 5 stelle su 5

In our time of need this lovely people…

In our time of need this lovely people stepped in and helped to ease our pain
So caring and wonderful people
The service was done so professional or lovely girl just went to sleep with no pain

10 marzo 2026
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Risposta di Vetsathome

Dear Garry

Thank you so much for your kind and heartfelt words. It truly means a great deal to us that you took the time to share your experience.

We are so sorry for your loss of Ruby. Saying goodbye to a much-loved companion is never easy and we’re honoured that you trusted us to support you during such a difficult time. Our aim is always to provide a calm, compassionate and dignified experience and it’s comforting to know that Ruby was able to pass peacefully and without pain.

Your words about our team’s care and professionalism mean more than you know. We will make sure they are shared with everyone involved.

Please take care, and know that you are in our thoughts.

With warmest wishes

Jennie and the Team x

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