I just received my embroidered Chief Enlisted Aircrew Veteran Hat. I am so pleased with the hat. Thank you for your hard work in creating my new hat. Kudos to you all. Thanks, Rob Cardin
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Good looking hat. A bit pricey for a retiree especially for an item made overseas. No issues with fit or quality as mentioned in some reviews. I would’ve preferred “Retired” rather than “Veteran” but... Leggi di più
I ordered and received the hat, however, it took quite a long time to get here and instead of saying NAVY, it was emblazoned with ARMY. I have sent a couple of e-mails in hopes of getting it replaced... Leggi di più
Wrong color hat was recieved. Vinci in Customer Service refuses to admit they made a mistake and just fix the problem. Countless emails going back and forth. I looked into the company, not sure the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
VeteranStitch is a veteran-owned company that sells embroidered hats with uniquely designed insignias honoring our military heroes. We're committed to providing high-quality products and excellent customer service, and we hope to bring pride and recognition into the lives of all who shop with us. Our mission is to make it easy for veterans to showcase their service through beautiful and inspiring designs. We want to help people embrace and celebrate their military journey, and we believe that our products can play a big role in accomplishing that goal. Thank you for considering us!
Informazioni di contatto
Stati Uniti
- support@veteranstitch.com
- veteranstitch.com
3,0
Nella media
86 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 45% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Nice hat poor business practices, Won't buy again.
The hat I received was perfect. They were offering a BOGO at the time but I only received one hat. Come to find out you had to order two hats. The instructions were deceiving and my order page said that the second hat was accounted for. Bait and switch to the max. I hate it when a veteran takes advantage of fellow veterans. I won't be purchasing there again. OH, by the way they did offer me the second (free) hat for a discounted price. Fool me once......
29 gennaio 2025
Non scritta su invito
Risposta di Veteranstitch
Thank you for your honest feedback — and we're truly sorry for the confusion and frustration.
We never intend to mislead anyone, especially our fellow veterans. The BOGO deal did require two hats to be added to the cart (with one becoming free), and we realize now that the instructions may not have been as clear as they needed to be. That’s on us, and we’re already working to make future promotions clearer so no one feels caught off guard.
We appreciate you giving us a try, and even though we may not have earned a second chance with you, please know that your feedback helps us do better moving forward. 🇺🇸
The embroidery changes everything
The embroidery changes everything. I have two other veteran caps that I wear, and this one is the best. The quality is much higher, and the embroidery gives a really professional look.
3 febbraio 2025
Non scritta su invito
Risposta di Veteranstitch
Thank you so much for the great feedback! 🇺🇸
We’re proud to hear this cap stands out for you — especially knowing you’ve got others to compare it to.
We put a lot of care into every stitch to make sure it feels earned, not mass-produced.
Always here when you’re ready to gear up again with something built to last!
Semper Fi and thanks again for your support!
High grade quality hat
High grade quality hat - excellent stitching of information and insignia on the hat - didn't take too long to arrive from Vietnam - ironic that I as a Vietnam Veteran has ordered an item from Vietnam where it was made - overall some of the best quality I have seen - v/r - Ed
8 gennaio 2025
Non scritta su invito
Risposta di Veteranstitch
Thank you so much, Ed, for the incredible feedback! 🇺🇸
It truly means a lot coming from a Vietnam Veteran — there’s a special kind of full-circle meaning when you said that, and we don’t take it lightly.
We’re proud to deliver high-quality work that honors the service and sacrifice of veterans like you.
Always here if you need anything else — built with pride, shipped with respect.
Very respectfully,
VeteranStitch Team
Totally unacceptable…
I had multiple issues with this company. From the sizing of the initial cap that was sent to the wrong rank and color of the Caps that was sent. Also the quality and type of fixtures on the cap we're not acceptable or as advertised. I would not recommend or use this company again. The excuse that I received from them was completely unacceptable because they took no responsibility for the shortcomings of an order that was over $100.
27 gennaio 2025
Non scritta su invito
The hat is way too small
The stiching on the had is very nice. The hat its self is too small, I do not mean the hat band on the back, I wear a large size hat, and any hat I have I must remove the adjustable band on the back and add an elastic band to gain aa little more room. Your hat over all is smaller than any other hat I have ever had. I can wear this hat but is looks too small on me. Sorry for the poor revue.
22 gennaio 2025
Non scritta su invito
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