When we changed our car, it felt like a personal service, tailored to our needs and Chris, Alex and the whole team were approachable, helpful and attentive without out being pushy at all. The proces... Leggi di più
L'azienda ha risposto
Threemilestone Industrial Estate, Threemilestone, TR4 9LD Truro, Cornwall, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
When we changed our car, it felt like a personal service, tailored to our needs and Chris, Alex and the whole team were approachable, helpful and attentive without out being pushy at all. The proces... Leggi di più
L'azienda ha risposto
We’ve recently bought a Volvo XC40 from Vertu Truro, We would like to Thank Alex Anderson for helping us choose the right car, listening to what we wanted, Excellent Service, Thank You 😊
L'azienda ha risposto
Had a really positive experience buying our brand new Volvo. Decided to part exchange our previous vehicle which we received a much better price than elsewhere. Customer service was spot on, didn’t f... Leggi di più
L'azienda ha risposto
We have purchased a XC40 from Vertu Truro. The service we received from Chris was exceptional. He took the time to source the vehicle, provide a comprehensive overview of the features and patiently an... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Threemilestone Industrial Estate, Threemilestone, TR4 9LD, Truro, Cornwall, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very friendly and helpful. Easy and painless from start to finish

Risposta di Vertu Motors - Volvo Truro
Not bought a Volvo before. Wasn't sure before I arrived if they would have the right car for the right price for me but the excellent welcome, information, service etc from the sales person (Chris) really made such a difference. I now proudly own a Volvo.

Risposta di Vertu Motors - Volvo Truro
From the moment you go into Vertu Volvo they are very helpful and knowledgeable and actively listen to you to better understand the requirements that you consider important. I was impressed that that the managers on both occasions ensured that they introduced themselves. Chris Malton was absolutely fantastic and had excellent knowledge, understood my needs and had plenty of time to fully explain everything. Would fully recommend!

Risposta di Vertu Motors - Volvo Truro
Great customer service and I am delighted with my new car!

Risposta di Vertu Motors - Volvo Truro
We received excellent service from the sales team. From the moment we walked into the showroom with a raft of questions (which were all answered with in depth knowledge) to handing over the keys to our new Volvo we couldn't fault the team at Volvo Truro.

Risposta di Vertu Motors - Volvo Truro
The salesman Joe was excellent throughout the whole process of buying the EX40. Provided clear information about the finance options as well as vehicle specifications. Kept me informed throughout the build and delivery time and was helpful in providing the earliest delivery date. No request was too small. 10 out of 10.

Risposta di Vertu Motors - Volvo Truro
Our experience was made enjoyable by the friendly knowledge staff throughout the process of purchasing our Volvo

Risposta di Vertu Motors - Volvo Truro
Chris Chapman has been very respectful and utterly professional throughout the process of selecting a vehicle through to the picking up of our XC40. We love the car and look forward to dealing with Chris and the dealership going forward.

Risposta di Vertu Motors - Volvo Truro
We had a great experience at Vertu Truro, Joe was very welcoming and we didn’t feel pushed like you do in some dealerships, Joe kept us informed and was very knowledgeable which helped make the process even easier, even allowing us to have an extended test drive with our 2 children and car seats in the back. Thanks again Joe and Charlie who helped with the handover.

Risposta di Vertu Motors - Volvo Truro
I bought a Volvo for the first time about a year ago, and honestly I’m blown away by the fabulous service at the Truro branch. My father died yesterday and I needed to make a long journey, having a slow puncture I popped into Vertu who put it straight into the service centre and gave it a once over to ensure it was safe to drive. It needed new brake pads, a new tyre and one puncture repair, all done within an hour. I am so grateful to them for doing that, and this is not my first positive experience with the service team. I have also used the Volvo recovery service which is second to none. I think I’ve become a lifetime convert to Volvo.
Thanks Team Vertu, it’s great to have a dealer and brand you can trust.

Risposta di Vertu Motors - Volvo Truro
Joesph Venn in the sales department knew exactly what I was looking for when replacing my XC90, with discussions between Simon Spong in servicing they came up with the perfect match for me with the XC40 model. Joe has been particularly helpful making the switch, smooth and not stressful, he couldn’t have been more efficient and friendly.

Risposta di Vertu Motors - Volvo Truro
I recently bought a Volvo and had a brilliant experience from start to finish. The staff were incredibly friendly, welcoming, and very knowledgeable about the cars. They took the time to answer all my questions and made the whole process smooth and stress-free. The service was excellent throughout, and I left feeling confident and happy with my purchase.

Risposta di Vertu Motors - Volvo Truro
As soon as we walked into the show room the sales man introduced himself. And asked if he could help . His name was Chris. Great service.

Risposta di Vertu Motors - Volvo Truro
Wonderful service, great people and very happy with our new car

Risposta di Vertu Motors - Volvo Truro
Excellent friendly service from start to finish even sorted private plate many thanks

Risposta di Vertu Motors - Volvo Truro

Risposta di Vertu Motors - Volvo Truro
Chris molten was very polite and professional and explained every stage of the buying process with Vertu.
The dealership was smart and well laid out and reassured us that we had the right dealer ship for our purchase.
Thank you Vertu Truro, Cornwall.
The follow up telephone call 48 hours after we picked up our vehicle to see how it was performing confirms we had chosen both car and dealership with piece of mind.

Risposta di Vertu Motors - Volvo Truro
From the moment we entered the showroom we were greeted by the team with respect and curtesy. The team member Joseph Venn we delt with was extremely knowledgeable about the vehicles. Joseph answered all our questions and queries. Joseph never at any point put pressure on us to purchase. He gave us his contact number for any future queries, which we used. We went away and called a couple of times. He never made us feel as if we were wasting his time. Overall an stress free and pleasant experience.

Risposta di Vertu Motors - Volvo Truro
Excellent customer service from beginning to end

Risposta di Vertu Motors - Volvo Truro
Great service, friendly staff and very professional. Pleasure to do business with. Highly recommended.

Risposta di Vertu Motors - Volvo Truro
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.