Vertu Motors - Volkswagen Lincoln Recensioni 

94
TrustScore 5 su 5

4,8

Outer Circle Road, Lincoln, LN2 4HX Lincoln, Lincolnshire, GB


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Valutata 5 stelle su 5

Roman made buying a car easy, enjoyable and stress free. He was always available to answer questions and never pushed me to buy something I didn’t want or need. Buying my first car was daunting but wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Vertu Lincoln Volkswagen were very courteous and professional especially Roman Collins. He made the car buying process very easy. Thank you. I would recommend them in the strongest possible terms and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole place was welcoming But Jess Bright - the salesperson at Vertu VW Lincoln was absolutely brilliant, no questions where left unanswered and was always contactable and a delight to talk... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an excellent experience on the recent purchase of my new car from start to finish. The staff are always so friendly and helpful at this branch especially Roman who dealt with me on this occasion... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Volkswagen Lincoln

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • Outer Circle Road, Lincoln, LN2 4HX, Lincoln, Lincolnshire, Regno Unito

  • 0344 659 3357

4,8

Eccellente

TrustScore 5 su 5

94 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(94)

12.657 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Jess was fantastic

Jess was fantastic, she was excellent at explaining everything and kept us informed throughout the process. Thank you Jess, wonderful customer service.

4 settembre 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Good afternoon

Thank you for taking the time to leave a review. We're delighted to hear that Jess provided such wonderful customer service, keeping you informed throughout the process and explaining everything clearly along the way.

It's fantastic to know that her support helped make the experience so positive from start to finish. We really appreciate your kind feedback.

Kind regards,
Dean

Valutata 5 stelle su 5

Easy, enjoyable and stress free

Roman made buying a car easy, enjoyable and stress free. He was always available to answer questions and never pushed me to buy something I didn’t want or need. Buying my first car was daunting but was helped every step of the way and am now able to enjoy my new Polo! Thank you and the team

1 settembre 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Good afternoon Will,

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Roman made the process of buying your first car easy, enjoyable, and stress-free.

It's great to know that he was always available to answer your questions and supported you throughout without any pressure, helping you feel confident every step of the way. We're thrilled that you're now enjoying your new Polo and that the experience was such a positive one.

Kind regards,
Dean

Valutata 5 stelle su 5

Roman Collins @ volkswagen Lincoln

Roman Collins dealt with the sale of our new car, I have to say he was amazing, explained everything clearly, was very patient with us, and was extremely helpful.. thank you

26 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for your wonderful review. We're delighted to hear that Roman Collins provided such an amazing experience while helping with the purchase of your new car. It's great to know that he explained everything clearly, was patient throughout, and provided such helpful support every step of the way.

We'll be sure to pass on your kind comments to Roman. Thank you for choosing us, and we hope you enjoy your new car.

Kind regards,
Matthew

Valutata 5 stelle su 5

My visit was very enjoyable in the…

My visit was very enjoyable in the sense that the staff acknowledged me as soon as I walked in and directed me in the right direction. Customer service was second to none and made me feel a valued customer regardless of whether I was going to buy it not. The person who attended to me went as far as searching on the web site to see if something would meet my fancy. I went back again to the dealership reason being that the experience and service I got was very satisfactory

21 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for your wonderful review. We're delighted to hear that you felt welcomed from the moment you arrived and that the team provided such excellent customer service throughout your visit. It's especially great to know that you felt valued and supported, regardless of your purchasing decision, and that the effort made to help find the right vehicle encouraged you to return.

We truly appreciate your kind feedback and are pleased that your experience with us was such a positive one.

Kind regards,
Matthew

Valutata 5 stelle su 5

Vertu Lincoln Volkswagen - great service

Vertu Lincoln Volkswagen were very courteous and professional especially Roman Collins. He made the car buying process very easy. Thank you. I would recommend them in the strongest possible terms and would buy from them again.

26 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for your wonderful review. We're delighted to hear that Roman provided such courteous and professional service, making the car-buying process easy and enjoyable. Your recommendation means a great deal to us, and we'll be sure to pass on your kind words to Roman and the team at Vertu Volkswagen Lincoln. Thank you for choosing us, and we look forward to welcoming you back in the future. Kind regards, Selina

Valutata 5 stelle su 5

The whole place was welcoming

The whole place was welcoming

But Jess Bright - the salesperson at Vertu VW Lincoln was absolutely brilliant, no questions where left unanswered and was always contactable and a delight to talk to very knowledgable and thorough.

Credit to the team at Lincoln Vertu.

20 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for your wonderful review.

We're delighted to hear that you found the team welcoming and that Jess provided such a positive experience. It's great to know she was knowledgeable, thorough, and always available to answer your questions, helping make the process smooth and enjoyable from start to finish.

Thank you again for your kind feedback and for choosing Vertu VW Lincoln.

Many thanks,
Chloe

Valutata 5 stelle su 5

10/10 experience

I had an excellent experience on the recent purchase of my new car from start to finish. The staff are always so friendly and helpful at this branch especially Roman who dealt with me on this occasion. His customer service was excellent and was always super friendly over the phone and in person. He helped me with any questions and always kept in contact throughout the stages of buying my car. Roman made the whole experience smooth and stress free and showed me everything I needed to know inside and outside of the car before driving away which was really helpful.

19 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Good morning Cara,

Thank you for your wonderful feedback, it’s fantastic to hear you had such an excellent experience from start to finish. We’re delighted Roman provided such friendly and helpful service throughout, keeping you informed at every stage and making the whole process smooth and stress-free. It’s great to know he took the time to answer your questions and ensure you felt confident with all the features of your new car before driving away.

Kind regards,
Dean

Valutata 5 stelle su 5

What an incredible experience i had…

What an incredible experience i had fantastic staff especially Molly & Martin could not of been any more helpful would 100% go back

13 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for your fantastic review.

We are delighted to hear that you had such an incredible experience with us. It's wonderful to know that Molly and Martin were so helpful throughout your visit and provided the high level of service we strive to deliver.

We'll be sure to pass on your kind comments to them both. Thank you for your recommendation, and we look forward to welcoming you back again in the future.

Kind regards,
Keith

Valutata 5 stelle su 5

Excellent staff

The experience of buying a car was made so easy, the staff were brilliant. Dan was super helpful when purchasing the vehicle and Christian went above and beyond with the aftercare. I would highly recommend visiting Vertu and could not recommend the staff enough.

3 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Good morning Kitty,

Thank you for your wonderful feedback, it’s great to hear the team made buying your car such an easy and enjoyable experience. We’re delighted Dan provided such helpful support throughout your purchase, and that Christian went above and beyond with the aftercare. We really appreciate your recommendation and your kind words about the team.

Kind regards,
Dean

Valutata 5 stelle su 5

Roman was great throughout the whole…

Roman was great throughout the whole buying process of my new t-roc, he was very knowledgeable and helpful! Would definitely recommend VW Lincoln

14 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Hi Jessica,

Thank you for your review. We're delighted to hear that Roman was so knowledgeable and helpful throughout the purchase of your new T-Roc. It's great to know he made the buying process a positive experience, and we really appreciate your recommendation of Volkswagen Lincoln.

Kind regards,
Danielle

Valutata 5 stelle su 5

Brilliant customer service

Brilliant customer service
Range of cars

13 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Good afternoon Richard,

Thank you for your kind feedback, it’s great to hear you received brilliant customer service and found there to be a great range of vehicles to choose from. We’re delighted you had such a positive experience.

Kind regards,
Dean

Valutata 5 stelle su 5

Used Volkswagen T-Roc

Used Volkswagen T-Roc
I’m really pleased with my recent purchase of the Volkswagen T-Roc. From start to finish, the whole experience was excellent. The car was exactly as described, beautifully presented and the buying process including the trade in of my current car was smooth straightforward and all arranged and handled in a polite and professional manner by Roman. I am delighted with the T-Roc and would have no hesitation in recommending the dealership to anyone looking for a quality used Volkswagen.

10 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Good afternoon Andy,

Thank you for your fantastic feedback, it’s great to hear you’re so pleased with your Volkswagen T-Roc. We’re delighted the car was exactly as described and that Roman made the whole process, including your part exchange, smooth, straightforward and professional. Thank you for your recommendation, and we hope you enjoy many happy miles in your new car.

Kind regards,
Dean

Valutata 5 stelle su 5

Great service and good communication at…

Great service and good communication at all times.

10 agosto 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Good afternoon Elizabeth,

Thank you for your kind feedback, it’s great to hear you received great service and were kept well informed throughout the process. We’re delighted you had such a positive experience.

Kind regards,
Dean

Valutata 5 stelle su 5

We came back to Lincoln Vertu

We came back to Lincoln Vertu after a previous purchase experience. And again, Dan was great. He went out of his way to ensure we got everything we were after and made sure from our first visit, to the collection of the vehicle ran perfectly smooth.

31 luglio 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Good morning Adam,

Thank you for your fantastic feedback and for choosing us again. It’s great to hear Dan provided another excellent experience and went the extra mile to make sure everything was just right. We’re pleased the whole process ran smoothly from your first visit through to collecting your vehicle.

Kind regards,
Dean

Valutata 5 stelle su 5

VW T-Roc Purchase

From the start to the finish of the process the dealership were fantastic. We went in initially to have a look at a T-Roc and Dan made us feel welcome, explained all we wanted to know and provided some great advice for what we might want to consider based on our requirements. Whilst he explained they didn't have the model in we were looking for he did emphasise they could bring it in from another dealership should we be interested. We didn't feel any pressure throughout the process.
We returned the following week as the dealership has the model we were looking for. Roman showed us around and explained some of the features of the car. He then facilitated a test drive where he explained more about some of the features. On returning to the garage he gave us space to decide whether it was right for us. Again there was no pressure and the experience gave us the confidence to commit to the purchase.
I've purchased many cars in my lifetime and this was the most relaxed and easy process I've ever gone through. I'd like to offer my thanks to the Lincoln dealership, specifically Roman and Dan for their no pressure sales, for making us feel at ease, and for providing a superb customer experience.

24 luglio 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for your fantastic feedback. We’re delighted to hear that Dan and Roman provided such a welcoming, informative and pressure-free experience throughout your journey.

It’s great to know that they took the time to understand your requirements, offer helpful advice and ensure you felt comfortable and confident in your decision. We’re especially pleased that the process was the most relaxed and straightforward car-buying experience you’ve had.

I’ll be sure to pass on your kind words to Dan, Roman and the team at Vertu Lincoln.

Kind regards,
Matthew

Valutata 5 stelle su 5

Roman kept me well informed and…

Roman kept me well informed and answered any questions and made my purchase a delightful experience

30 luglio 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for your wonderful feedback. We’re delighted to hear that Roman kept you well informed throughout the process, answered all of your questions, and helped make your purchase such a delightful experience.

I’ll be sure to pass on your kind words to him.

Kind regards,
Matthew

Valutata 5 stelle su 5

A welcome change.

After a bad experience with my last second hand car it was great to have such a pleasant experience with Lincoln Vertu Volkswagen. The service was great. No pushy sales person. Sorted little things I wanted and were generally great all round. I also got a great deal on my part exchange. Thank you.

18 luglio 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Copilot said:

Thank you for your kind feedback. We're delighted to hear that, after your previous experience, the team at Lincoln Vertu Volkswagen made the car-buying process such a pleasant one. It's great to know you received excellent service, felt no pressure, and were pleased with both your part exchange and overall experience.

Many thanks,
Chloe

Valutata 5 stelle su 5

Thanks for looking after me when I…

Thanks for looking after me when I visited and showing me the various options and details.

23 luglio 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Hi Neil,

Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that you felt well looked after during your visit to Volkswagen Lincoln.

It’s great to know that the team took the time to show you the various options available and explain everything in detail, helping you make an informed decision. Providing a helpful and informative experience is exactly what we strive for.

Thank you again for your kind feedback, and we hope to welcome you back in the future.

Kind regards,
Liza.

Valutata 5 stelle su 5

The whole process was great

The whole process was great, fast, efficient and honest. Roman Collins at Lincoln Volkswagen was very accurate and professional. I would highly recommend

21 luglio 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for your fantastic review.

We are delighted to hear that the whole process was great and that you found it fast, efficient, and honest from start to finish. Providing a straightforward and transparent experience is exactly what we strive for.

A special thank you for highlighting Roman Collins at Lincoln Volkswagen. It's wonderful to know that his professionalism, accuracy, and attention to detail helped make your experience such a positive one.

We truly appreciate your recommendation and your kind feedback. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.

Kind regards,
Keith

Valutata 5 stelle su 5

Our New Polo R Line

From choosing the car through to collection everything was dealt with professionally, with special thanks to Dan Pudney who was both kind and caring and made sure all aspects of our purchase were handled properly.
My wife would like to thank Dan for everything he did. A true gentleman and a credit to Vertu.

20 luglio 2026
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Risposta di Vertu Motors - Volkswagen Lincoln

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that your experience was handled professionally from choosing your car right through to collection. Purchasing a vehicle is an important milestone, and it is fantastic to know that everything went smoothly and that you felt fully supported throughout the process.

A special thank you for your kind words about Dan Pudney. We are thrilled to hear that his caring and thoughtful approach made such a positive impression on both you and your wife. At Vertu, we believe that customers should always feel valued, listened to, and completely at ease, with every aspect of their purchase handled with care and attention to detail. It is wonderful to know that Dan delivered exactly that experience.

Your comments describing Dan as a true gentleman and a credit to Vertu are greatly appreciated, and we will be sure to share your feedback with him. We know it will mean a great deal.

Thank you once again for your support and recommendation. We wish you many happy miles in your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

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