Recently bought a lovely car from here and I honestly couldn’t fault the service! 🚗😊 From walking in with two cars in mind, Mark, the salesman, went above and beyond to make sure I chose the... Leggi di più
L'azienda ha risposto
Alexandra Avenue, Hylton Riverside, SR5 2TB Sunderland, Tyne and Wear, GB
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Recently bought a lovely car from here and I honestly couldn’t fault the service! 🚗😊 From walking in with two cars in mind, Mark, the salesman, went above and beyond to make sure I chose the... Leggi di più
L'azienda ha risposto
I have been buying cars from this particular dealer for many years. As usual excellent service and trustworthy staff who take their time and make sure you have everything you need/want.
L'azienda ha risposto
The service was fantastic from the day we walked in to discuss our options to the day we drove away in our new car. Every member of staff was friendly, welcoming and helpful, especially Mark, who guid... Leggi di più
L'azienda ha risposto
Bought a used car and part exchanged old one. It was a very positive experience which I felt was down to the professionalism and manner in which everything was explained by the sales chap, Mark Allen... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Alexandra Avenue, Hylton Riverside, SR5 2TB, Sunderland, Tyne and Wear, Regno Unito
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Recently bought a lovely car from here and I honestly couldn’t fault the service! 🚗😊
From walking in with two cars in mind, Mark, the salesman, went above and beyond to make sure I chose the right car for my needs. From start to finish, he made sure everything was perfect and kept me feeling confident that I was making the right choice.
I would highly recommend this garage to anyone looking for a new car. Mark is a fantastic, professional salesman, you can tell he really knows his stuff and is genuinely passionate about making sure his customers are happy.
Thank you again for making the whole experience so easy and enjoyable! 😊👏

Risposta di Vertu Motors - Vauxhall Sunderland
I have been buying cars from this particular dealer for many years. As usual excellent service and trustworthy staff who take their time and make sure you have everything you need/want.

Risposta di Vertu Motors - Vauxhall Sunderland
Just that everything went really smooth from start to finish
Stuart was very helpfjl through out

Risposta di Vertu Motors - Vauxhall Sunderland
Stuart is friendly knowledgeable and explains everything fully 10/10

Risposta di Vertu Motors - Vauxhall Sunderland
Bought a used car and part exchanged old one. It was a very positive experience which I felt was down to the professionalism and manner in which everything was explained by the sales chap, Mark Allen. He spoke in plain English so everything was easy to understand. I never felt pressured into buying. Everything was digital - guess that’s the way of the world. Car was ready earlier than planned. I’ve had a courtesy call already to see how things are going. I found it all very positive, painless and would deal with them again. Couldn’t fault them really - I’ve no complaints.

Risposta di Vertu Motors - Vauxhall Sunderland
From start to finish the process was painless with every detail explained to the fullest, no pressure to purchase anything we didn’t want.
Assistant Mark Allen was superb in his demonstration and explanation of everything

Risposta di Vertu Motors - Vauxhall Sunderland
Fantastic experience from start to finish, kieron was so helpful and gave us loads of advice and a really friendly fast service

Risposta di Vertu Motors - Vauxhall Sunderland
The service was fantastic from the day we walked in to discuss our options to the day we drove away in our new car. Every member of staff was friendly, welcoming and helpful, especially Mark, who guided us through the whole process. He was knowledgeable, patient and never made us feel pressured. The experience was smooth, enjoyable and completely stress-free. We couldn't be happier with both the service we received and our new car. Highly recommended!

Risposta di Vertu Motors - Vauxhall Sunderland
Great friendly staff helped put together deal that worked well for me. Hopefully they will be there if have any problems.

Risposta di Vertu Motors - Vauxhall Sunderland
Having looked around a number of garages looking for a car I must admit I wasn’t looking forward to travelling 20 miles on a red hot summer day to look at more cars but I was pleasantly surprised by my experience at Vauxhall Sunderland. The garage itself is modern and light and well laid out. We were greeted by Mark one of the sales team who was polite and asked us how he could help. We explained we had come to look at a couple of cars. Mark unlocked them for us and showed us around them. He then left us to look around them for ourselves. He then arranged a test drive in them
To cut this short. At no time did Mark put us under any pressure to buy. He explained things to us in a way we understood and checked we did understand the details of the car purchase. He answered our questions. Allowed us time to think about the purchase and understood that this is a decision that requires some thought. He was patient with us and we didn’t feel under pressure.
We did purchase a car from them Mark checked with us to make sure we were happy, which we are.
I was more than happy with the service from the garage

Risposta di Vertu Motors - Vauxhall Sunderland
Visit to the showroom was professional informative relaxed and friendly all down to Kieran’s exceptional guidance

Risposta di Vertu Motors - Vauxhall Sunderland
Stefano helped me with my first car in the Sunderland branch he was great thank you

Risposta di Vertu Motors - Vauxhall Sunderland
The customer service from Stewart Gray was outstanding from start to finish. The process was so easy, Stewart was very knowledgeable and able to answer any queries.

Risposta di Vertu Motors - Vauxhall Sunderland
The whole experience was brilliant, lovely salesman (Kieran) who took me through everything and answered any questions I had.
This is my third visit to this particular dealership and I’m sure it won’t be my last

Risposta di Vertu Motors - Vauxhall Sunderland
My brother and dad have delt with Mark Allen for several years, I did not hesitate because of their recommendations. Mark explained what extras were available through Vertu, took me for a test drive and was very happy with the experience. As with my dad and brother I will definitely return to Mark when I need to change my car.

Risposta di Vertu Motors - Vauxhall Sunderland
Everything was straight forward and easy from the start. No chasing up or unanswered calls.
Friendly polite staff.
Stuart was very knowledgeable and curtious. Car is great so far.
Would recommend.

Risposta di Vertu Motors - Vauxhall Sunderland
Stewart in Sunderland vauxhall was professional friendly done a great service

Risposta di Vertu Motors - Vauxhall Sunderland

Risposta di Vertu Motors - Vauxhall Sunderland
I was treated very well by Kieran and Jamie from the start. They were friendly, efficient and helpful.

Risposta di Vertu Motors - Vauxhall Sunderland
excellent service from Mark Allen from start to handover

Risposta di Vertu Motors - Vauxhall Sunderland
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