I cannot thank Kieran Ali & team enough for everything, they made the process so easy, explained everything in detail and were so responsive & so friendly!!! Thank you all again, you are wonderful!! I... Leggi di più
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Alexandra Avenue, Hylton Riverside, SR5 2TB Sunderland, Tyne and Wear, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I cannot thank Kieran Ali & team enough for everything, they made the process so easy, explained everything in detail and were so responsive & so friendly!!! Thank you all again, you are wonderful!! I... Leggi di più
L'azienda ha risposto
We visited the Sunderland branch to buy a new car. Our Salesman was Mark Allen from the start he made us relaxed and comfortable, he took us on a test drive and explained how the car worked etc. and... Leggi di più
L'azienda ha risposto
We've bought 3 vans in two month to replace existing and also for our team growth. Jon has always been an excellent communicator and ensures to supply exactly what we need for our growing business. W... Leggi di più
L'azienda ha risposto
I have a great relationship with Mark Allen from the sales team.. He really cares and went above and beyond to stay in touch with me regarding any newly received used vehicles and deals available... Leggi di più
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Scritti dall'azienda
Alexandra Avenue, Hylton Riverside, SR5 2TB, Sunderland, Tyne and Wear, Regno Unito
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excellent service from Mark Allen from start to handover

Risposta di Vertu Motors - Vauxhall Sunderland
I cannot thank Kieran Ali & team enough for everything, they made the process so easy, explained everything in detail and were so responsive & so friendly!!! Thank you all again, you are wonderful!! I would definitely recommend :)

Risposta di Vertu Motors - Vauxhall Sunderland
Stewart has always been polite and helpful he is the reason I returned to virtu for this car

Risposta di Vertu Motors - Vauxhall Sunderland
Excellent service from start to finish, felt really looked after and we love the car. Thank you to Owen who was really knowledgeable and kept in touch from start to finish. Would highly recommend.

Risposta di Vertu Motors - Vauxhall Sunderland
From our first meeting to picking up our sons first car, Mark really made the car buying journey a good one. Thankyou.

Risposta di Vertu Motors - Vauxhall Sunderland
From the start to purchase excellent service
No pressure sales tactics
We told the sales team our budget and they came in on target
Stef the sales assistant went above and beyond to find our car which we love well done stef
All the staff at this sunderland branch well done they all there to help 100 per cent 👍

Risposta di Vertu Motors - Vauxhall Sunderland
Bought my new car here recently with Mark Allen and he couldn't of been more helpful and patient. Excellent Service, Thank You.

Risposta di Vertu Motors - Vauxhall Sunderland
We visited the Sunderland branch to buy a new car. Our Salesman was Mark Allen from the start he made us relaxed and comfortable, he took us on a test drive and explained how the car worked etc. and we found the whole experience of buying our car an enjoyable experience. We would also like to mention Kieran who kindly helped us with our phone. We would highly recommend this dealership for anyone looking to buy a new car.

Risposta di Vertu Motors - Vauxhall Sunderland
I had an absolutely fantastic experience purchasing my car from this dealership(Vertu Vauxhall Sunderland). From start to finish, the service was exceptional, and the entire team made the process smooth, stress-free, and enjoyable.
A special thank you to Owen, who was an outstanding sales advisor. He was professional, knowledgeable, patient, and genuinely committed to helping me find the right vehicle. Owen went above and beyond to answer all my questions and made me feel valued throughout the entire process.
This was by far the best car-buying experience I've ever had. I highly recommend this dealership to anyone looking for excellent customer service and a company that truly cares about its customers. Thank you, Owen, and the entire team for such an amazing experience!

Risposta di Vertu Motors - Vauxhall Sunderland
Mark made my customer journey first class from start to finish.He talked me through the process and went the extra mile to give the best service possible.I was impressed.

Risposta di Vertu Motors - Vauxhall Sunderland
I have a great relationship with Mark Allen from the sales team.. He really cares and went above and beyond to stay in touch with me regarding any newly received used vehicles and deals available for me. He knew that I needed to change my car and took it upon himself to ensure I got what I wanted.
Previously Mark and the service manager worked hard to obtain service documents from other garages to ensure my old car was dealt with under warranty for a serious concern in another dealer.. Without their help, I would have had no chance in resolving it and it would have been very costly.
By the way, their service plans are also spot on and worth considering.
I cannot recommend Virtu Sunderland highly enough.
Thank you Mark and everyone there.

Risposta di Vertu Motors - Vauxhall Sunderland
Was fast service all round Kieran the sales man was brilliant from start to finish not sure on his last name but brilliant

Risposta di Vertu Motors - Vauxhall Sunderland
Very professional service from start to finish. Mark was a pleasure to deal with and we were not pressurised to buy, which is just what we like. He explained everything to us step by step. Definitely a credit to the company. Would 100% recommend the company.

Risposta di Vertu Motors - Vauxhall Sunderland
Kieran B was very helpful through the process of ordering and collecting my new car

Risposta di Vertu Motors - Vauxhall Sunderland
Mark allen greeted me as I walked in but didn’t pressure me or follow me around. I said I wanted to buy a car and he was very helpful and sorted it. Contacted me to confirm deliver and sent bank details as unable to open link in email. Very helpful on collection and courtesy call followed.
Car is amazing!!

Risposta di Vertu Motors - Vauxhall Sunderland
This is my second time purchasing a brand new Astra from Vauxhall Sunderland. I love the car as it is. Another excellent service experienced from this dealership rendered by sales executive Owen Warren and the service department. Thank you so much Vauxhall Sunderland.

Risposta di Vertu Motors - Vauxhall Sunderland
Mark was really helpful throughout the car purchase along with the other staff.

Risposta di Vertu Motors - Vauxhall Sunderland
The whole process made us feel comfortable and under no pressure to buy

Risposta di Vertu Motors - Vauxhall Sunderland
A lady called Maria dealt with my enquiry and purchase of the car. She was very friendly , polite and professional .She did not push upsales , additional services were offered ,when I refused , she accepted it . ( A breath of fresh air, compared to some dealers I visited .) Looking for a car in Sunderland try Vertu Vauxhall . Ask for Maria , you won't be disappointed .

Risposta di Vertu Motors - Vauxhall Sunderland
We've bought 3 vans in two month to replace existing and also for our team growth. Jon has always been an excellent communicator and ensures to supply exactly what we need for our growing business. We wouldn't go anywhere else for our commercial vans. Thanks for a smooth purchase and seamless delivery!
CBCE

Risposta di Vertu Motors - Vauxhall Sunderland
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