I had to buy a new car at a time I was going through big life events ( moving house and the death of a very young family member ) cars are not my thing , so felt anxious. I gave Sophie a hard time, sh... Leggi di più
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Grimbald Crag Road, St. James Retail Park, HG5 8PY Knaresborough, North Yorkshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I had to buy a new car at a time I was going through big life events ( moving house and the death of a very young family member ) cars are not my thing , so felt anxious. I gave Sophie a hard time, sh... Leggi di più
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Thank you Richard and Liam for making my car change experience very special from the word go. Liam could not have been more helpful and patient whilst I made a decision to proceed. Totally recommend V... Leggi di più
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An excellent service from start to finish. The staff were all very accommodating and nothing was too much trouble. Got a great deal on a brand new car, was offered more for my part ex than other VW... Leggi di più
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As a single lady of a certain age the last time I went looking at cars I found the staff condescending and pushy. My experience this time was the absolute opposite. I dealt mainly with Liam but found... Leggi di più
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Scritti dall'azienda
Grimbald Crag Road, St. James Retail Park, HG5 8PY, Knaresborough, North Yorkshire, Regno Unito
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Ha risposto al 96% delle recensioni negative ricevute
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Very professional, answering all questions and going above and beyond to assist with a smooth sale and part exchange and personal plate transfer, New vehicle was professionally presented and explained, A special mention for Paul who navigated a technophobe through the process

Risposta di Vertu Motors - Vauxhall Harrogate
I had to buy a new car at a time I was going through big life events ( moving house and the death of a very young family member ) cars are not my thing , so felt anxious. I gave Sophie a hard time, she was always calm & patient with me. I asked lots of questions and if she didn"t know the answers, she found them out. I understand Sophie is a new member of the team in Knaresborough, she is a superstar, an asset to your team. A shout out to Richard & Sarah who help a lot. I love my car and really appreciate the kind, proffesional customer service I received. Thank you Sophie & the team. X

Risposta di Vertu Motors - Vauxhall Harrogate
Thank you Richard and Liam for making my car change experience very special from the word go. Liam could not have been more helpful and patient whilst I made a decision to proceed. Totally recommend Vertu Vauxhall Harrogate and especially Liam Healy. Top marks guys.

Risposta di Vertu Motors - Vauxhall Harrogate

Risposta di Vertu Motors - Vauxhall Harrogate
An excellent service from start to finish.
The staff were all very accommodating and nothing was too much trouble.
Got a great deal on a brand new car, was offered more for my part ex than other VW Dealerships
Thoroughly recommend

Risposta di Vertu Motors - Vauxhall Harrogate
The staff at Vertu Motors were really helpful and very friendly. The experience of buying a second hand vehicle was very pleasant and we would quite happily recommend Vertu to anyone.

Risposta di Vertu Motors - Vauxhall Harrogate
Excellent service from the Vertu Harrogate Vauxhall branch. The personal approach from Alice was brilliant and she managed the process very well. The whole team were very helpful right through the purchase.

Risposta di Vertu Motors - Vauxhall Harrogate
As part of the ‘older’ generation, Jack the salesman made the online paperwork easier to understand. Very pleasant company to deal with. Don’t forget the mats Jack👏

Risposta di Vertu Motors - Vauxhall Harrogate
The salesman, Jack at the Harrogate branch, was very helpfull. Although the car we had travelled from Chesterfield to see had been sold Jack found another matching my requests back in Chesterfield.

Risposta di Vertu Motors - Vauxhall Harrogate
A smooth process from start to finish - with no pressure. All the people we dealt with were very helpful & pleasant - especially Alice. Everything was covered in great detail.

Risposta di Vertu Motors - Vauxhall Harrogate
Warm welcome, knowledgeable and efficient service without being too pushy.
Would definitely recommend.

Risposta di Vertu Motors - Vauxhall Harrogate
Just purchased my 6th Corsa from Vertu Knaresborough, so I think says a lot.
The whole buying and selling process was quick and easy. Big shout to Richard Harrison who was especially helpful and professional.
Thanks Richard

Risposta di Vertu Motors - Vauxhall Harrogate
Freya was vety helpful.knowlegable and a generally lovely lady.No excessive pressure from her and such a pleasure to deal with.

Risposta di Vertu Motors - Vauxhall Harrogate
communication not the best and not very helpful slow to return calls

Risposta di Vertu Motors - Vauxhall Harrogate
Great staff, they couldn't have been more helpful. First class service from the Harrogate vetu vauxhall team.

Risposta di Vertu Motors - Vauxhall Harrogate
over the years, I have dealt with this company for my cars and they always treat their customers in a very professional way.
This time Richard Harrison was very helpful and made the experience easy and trouble free. We also had a very fair part exchange deal.

Risposta di Vertu Motors - Vauxhall Harrogate
Excellent customer service especially from Jack Mitchell and Sarah. This is my 4th vehicle from this dealership, long may it continue.

Risposta di Vertu Motors - Vauxhall Harrogate
The whole pocess from initial contact to collection of my new car was seamless. The staff were friendly, efficient and very helpful, so I wouldn't hesitate to recommend Volkswagon Harrogate.

Risposta di Vertu Motors - Vauxhall Harrogate
My third purchase from Vauxhall and another smooth and quick process from start to finish. Friendly and professional staff

Risposta di Vertu Motors - Vauxhall Harrogate
Very good service from start to finish, I dealt with Paul from the Harrogate show room, very happy with my car and what they offered me for my car, would highly recommend them .

Risposta di Vertu Motors - Vauxhall Harrogate
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