Me and my wife upgraded our matching cars this month after a call from Ross at Vertu Hillsborough. He made the whole experience effortless for us. He's gone above and beyond to accommodate us.... Leggi di più
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Me and my wife upgraded our matching cars this month after a call from Ross at Vertu Hillsborough. He made the whole experience effortless for us. He's gone above and beyond to accommodate us.... Leggi di più
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This isn’t a review as such but a question to the dealership. I called the dealership service dept this afternoon and I was prompted to leave a message as there was no answer. My question is this, doe... Leggi di più
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I have just purchased my third Toyota Aygo from Vertu Toyota and I highly recommend anyone especially single women who may feel apprehensive after their earlier dealings with Burrows Toyota the former... Leggi di più
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I was so excited to get my new Yaris Cross. Emmanuel Kanteh was excellent in steering methrough the process of changing my car. He sorted every little problem out professionally and courteously. All... Leggi di più
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Scritti dall'azienda
Penistone Road 260, Wickersley, S6 2FQ, Sheffield, South Yorkshire, Regno Unito
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Me and my wife upgraded our matching cars this month after a call from Ross at Vertu Hillsborough.
He made the whole experience effortless for us. He's gone above and beyond to accommodate us.
Ross has been amazing through the whole process, hes managed to get us pretty much matching number plates.
The cars were waiting on display in the showroom for us when we picked them up which was a nice little touch.
He helped with everything, from setting up my phone with the incar system to showing me how everything worked and the new features the upgrades had.
Thankyou Ross for everything!

Risposta di Vertu Motors - Toyota Sheffield
Great service very friendly and knowledgeable, quick and easy process throughout

Risposta di Vertu Motors - Toyota Sheffield
After a terrible experience with a different garage from whom I bought a faulty van (broke down 3 days after purchase !) and despite being in business for more than 50 years, but literally have no idea when it comes to after sales service. (Parasitic draw on the vehicles 12v battery) This led me to refusing the vehicle, so I found myself frantically searching for an alternative and came across a van from your website. We’ve recently had a really positive experience with Rhys at Chesterfield so seeing VERTU as the seller gave me some confidence.
I was lucky enough to be dealt with by Peter, just before he was due to be off for the bank holiday weekend. Perhaps he sensed my desperation I don’t know, but despite his plans for the long weekend, he was happy to meet for an appointment on his day off.
We met on time as arranged and he had everything sorted. A hassle free prompt professional service on what appears to be my perfect replacement van. With the 3 month garage warranty , 11 month manufacturer warranty and 5 years+ / 98k miles still to run on the battery guarantee, the difference between this and my 30 day / 1000 mile, and then we refer you to the warranty (costing £699), which is completely inappropriate for an electric van warranty from the garage in Derby, the difference between the 2 vans I’ve bought in the last month couldn’t be more stark.
And Peter has even arranged delivery too and the supply of a “granny cable”, as I don’t have a home charging point. What an amazing service.
I just wanted to say how much I appreciate him really going the extra mile for me., and wanted to share my experience with your company so someone can give him a pat on the back. He is a real asset.
Many thanks.

Risposta di Vertu Motors - Toyota Sheffield
Made to feel at ease from the first minute I walked in. Teresa was brilliant, and made sure you always had a drink. I took a Yaris out for a test drive, and the mileage was just a little high. When I got back from the test drive, Ross found me another Yaris with less mileage on, and I then did a deal on the Yaris with the less miles on it. Ross was fantastic, as was everyone else who worked there. I felt so at ease, and had a few good laughs as well. I would recommend Toyota at Hillsborough to anyone.
Kind Regards
Neil Adams

Risposta di Vertu Motors - Toyota Sheffield
From welcome by the receptionist to talking to the sales representative the whoke experience was simply perfect. Id like to mention Emmanuel who guided me through the leasing process. Throughout he was helpful and courteous irentifying my needs and helping me to come to the right decision

Risposta di Vertu Motors - Toyota Sheffield
The people who work there are always friendly and helpful. Always a good experience and feel welcomed. Excellent customer service. Would recommend to visit if looking for your next car

Risposta di Vertu Motors - Toyota Sheffield
I was so excited to get my new Yaris Cross. Emmanuel Kanteh was excellent in steering methrough the process of changing my car. He sorted every little problem out professionally and courteously. All the staff were very friendly and kept me supplied with coffee.

Risposta di Vertu Motors - Toyota Sheffield
I have just purchased my third Toyota Aygo from Vertu Toyota and I highly recommend anyone especially single women who may feel apprehensive after their earlier dealings with Burrows Toyota the former owners who quite frankly were outrageous and exploitative. I wanted to give the Aygo a last chance and went to Vertu with very low expectations. I was totally disarmed by the professionalism of Vertu and thus far three days in am delighted with my purchase. I would give Jordan Tidy a 20/10 as I would the beautiful host Theresa Smith and Manager Ryan Angell.

Risposta di Vertu Motors - Toyota Sheffield
Staff were really helpful whilst not being pushy with a sale. Very pleasant experience

Risposta di Vertu Motors - Toyota Sheffield
Used Vertu, Penistone Road, Sheffield for years and we have always had excellent service from them. This time we bought our new Yaris Cross XL from James Templeton who is great. He let me and my husband test drive the car then leave us to decide whether we wanted to buy a new car. No pressure sales is what I like. We said yes to the car and James handled everything. Regardless of who serves you , the service will be good from Teresa who makes sure you have plenty of coffee to all the sales team. We ha previousle used Manny as well and he’s also a good lad.

Risposta di Vertu Motors - Toyota Sheffield
Amazing experience in buying first car for our daughter. Hamza was great as he discussed our needs and went through different models and pricing etc.
He was polite ,professional ,knowledgeable and manage to get us the car at a very short notice.No hard selling and kept us informed at every step.
I would highly recommend dealership as they made us comfortable with little presentation at the time of pick up.
Thanks once again to Hamza and management at Toyota Sheffield

Risposta di Vertu Motors - Toyota Sheffield
This isn’t a review as such but a question to the dealership. I called the dealership service dept this afternoon and I was prompted to leave a message as there was no answer. My question is this, does the dealership find it acceptable that no one as returned my call. Don’t you have anyone in your service department that look at your messages. I look forward to your comments

Risposta di Vertu Motors - Toyota Sheffield
I recently had the very unpleasant experience of having my wife's car repaired only to find out that when they quoted for the repair they missed the tail light was cracked and they wanted over 300£ for a new one!!!! The repair had already been paid for by the gentleman who reversed into us I'm sure i shouldn't have to pay for something that's been missed by a professional body shop I'm sure if this was Burrows who still owned it I wouldn't be expecting to pay it all wot a shame it has got taken over by a very large Company still al I can do is advice all my friends that spending their money with Vertu is not very wise and I'm sure we will find a better dealership that deserves loyalty!!!!

Risposta di Vertu Motors - Toyota Sheffield
Really professional and helpful dealership. I was welcomed at the door offered a coffee, personally asked about my situation, why I was buying a car and what for. I was offered helpful advice, and got a complementary door delivery of my new car. Very kind, I was called up and checked on a couple days after purchase.

Risposta di Vertu Motors - Toyota Sheffield
We collected our new car today, after placing our order with Jordan tidy he’s been very helpful and efficient in keeping us updated on the process of our order, he’s such a lovely gentleman easy to talk to makes you feel at ease and explains everything thank you again, from Gareth and Archie

Risposta di Vertu Motors - Toyota Sheffield
The service was very amazing. Specifically Jordan Tidy was supportive and understanding all the way throughout the process. The car is is good condition and is very comfortable.

Risposta di Vertu Motors - Toyota Sheffield
Purchased a brand new Toyota Yaris Cross and everything went so smoothly all thanks to Jordan, you have amazing skills and very pleasant and wonderful person. Thank you for all your help im a fully satisfied customer because you of you and your team. Thank you Swapna xx

Risposta di Vertu Motors - Toyota Sheffield
My first time with Toyota so was very pleased with the reception I got from Teressa, the meeter and greeter who put me in touch with James Templleton a sales representative who answered all my questions and had facts at his fingers so much in fact that I purchased a new Yaris. It is 12 years since I bought a new car so needed advice which I can say I got. Overall, very pleased with The entire process at Toyota Verdu Sheffield and I’m looking forward to driving my new vehicle.

Risposta di Vertu Motors - Toyota Sheffield
Excellent experience, friendly and customer care approach

Risposta di Vertu Motors - Toyota Sheffield
Friendly engaging staff (Ethan and Ryan) that were knowledgeable and who walked us through the available options that best suited out situation.

Risposta di Vertu Motors - Toyota Sheffield
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