The sales team esp James was so helpful when I went into store The reception lady is absolutely amazing she makes sure everyone staff and customers are always well hydrated and meets everyone's... Leggi di più
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The sales team esp James was so helpful when I went into store The reception lady is absolutely amazing she makes sure everyone staff and customers are always well hydrated and meets everyone's... Leggi di più
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From the moment I walked into the showroom I had a wonderful experience. Turns out the salesman I dealt with was new so I expected his knowledge to be limited but no! He was able to answer all of my q... Leggi di più
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An exceptional experience from start to finish! As someone living in Barnsley, finding the right dealership was important, and the team made the trip completely worth it. A huge thank you to Hamza at... Leggi di più
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From the sales guys and people on reception I was most impressed at there friendliness and professionalism of Vertu Motors Toyota Sheffield. Was a pleaseue to work with Emmanual, Eithan and Theresa... Leggi di più
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Penistone Road 260, Wickersley, S6 2FQ, Sheffield, South Yorkshire, Regno Unito
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The sales team esp James was so helpful when I went into store
The reception lady is absolutely amazing she makes sure everyone staff and customers are always well hydrated and meets everyone's needs very polite
James is a really nice man he never pressured me into anything he explained things very clearly to me
Made sure I was ok in every way he could during my journey with buying my new car
James really is a credit to Toyota i can't tell ypu how good he is he's brilliant
All the staff which I spoke to over my time at Toyota were really friendly and helpful
Glad I popped in the store when I did I'm really happy with my outcome

Risposta di Vertu Motors - Toyota Sheffield
From the moment I walked into the showroom I had a wonderful experience. Turns out the salesman I dealt with was new so I expected his knowledge to be limited but no! He was able to answer all of my questions, knew the vehicles very very well. Hamza was very friendly so I knew from the outset if I was going to buy a Toyota it was from Hamza! I bought a car and Hamza gave impeccable service!

Risposta di Vertu Motors - Toyota Sheffield
From the sales guys and people on reception I was most impressed at there friendliness and professionalism of Vertu Motors Toyota Sheffield.
Was a pleaseue to work with Emmanual, Eithan and Theresa all a credit to Toyota Sheffield.
I would not hesitate to recommend Toyota Sheffield if you are thinking of purchasing a new or used car.

Risposta di Vertu Motors - Toyota Sheffield

Risposta di Vertu Motors - Toyota Sheffield
Great service and well looked after by Jordan. Bonus full tank of petrol on collection was a nice surprise.

Risposta di Vertu Motors - Toyota Sheffield
An exceptional experience from start to finish! As someone living in Barnsley, finding the right dealership was important, and the team made the trip completely worth it. A huge thank you to Hamza at Vertu Sheffield, who helped me with everything and made the whole process smooth and stress-free. Also, a special thanks to Frank for sorting out all the paperwork quickly and efficiently. Great customer service, very professional team. Highly recommend Vertu Sheffield

Risposta di Vertu Motors - Toyota Sheffield
My experience with buying a car from Vertu, Sheffield was brilliant
I walked in late Saturday around 5pm and found a car i liked and by Monday tea time I was driving it away
I had a lovely and very helpful salesman called Ethan guide me all the way through the process
The car i have just bought is the second one I have bought from them
I would definitely recommend buying a car from Vertu
Thank you Ethan

Risposta di Vertu Motors - Toyota Sheffield
I’ve just bought my Toyota used car from Vertu Toyota Sheffield yesterday . From a lovely young salesman called Owen . This young man was so helpful nothing was too much trouble . The quality of there used vehicles is outstanding we’ve been looking for a car with are design like ares for months . Thank you so much would definitely recommend.

Risposta di Vertu Motors - Toyota Sheffield
The staff who dealt with me are very good.

Risposta di Vertu Motors - Toyota Sheffield
I had been looking for a new/used car and had been to a few places and had good and bad experiences of tge customer service. We went to Vertu and were treated extremely well as soon as we walked in by the lovely Theresa who welcomed us and did all she could to make us comfortable. Introduced to Richard, who was a gentleman, no pressure , just good advice and knowledgeable. We test drove few cars and it was a pleasant experience, decided on a car and the whole process was made easier by the staff at Vertu who were a pleasure to deal with. I would have no problem with recommending Vertu Sheffield to anyone looking to buy a new/used car. An extremely pleasant experience and feel really happy with my purchase and how we were treated through the whole car buying experience- thank you to you all .

Risposta di Vertu Motors - Toyota Sheffield
It was super helpful all the way from the start to end James our sales person was extremely accommodating and willing to hear us out during the entire process ensuring we got exactly what we wanted. Top notch service and absolutely lovely staff

Risposta di Vertu Motors - Toyota Sheffield
Just got our new Toyota Urban Cruiser from Vertu Sheffield. Great Management Team, it’s obvious they really care about their customers as the service was top notch. Special thanks to Jordan who went the extra mile to deliver. Brilliant 🤩 … oh and great coffee.
Many thanks to ALL the team. Much appreciated … Gill & Craig

Risposta di Vertu Motors - Toyota Sheffield
I would like to thank Hamza Shah.. He is professional at his job and explained every features among all different models.
Thank you

Risposta di Vertu Motors - Toyota Sheffield
Excellent service very happy with the car and everything else. This was my first time buying from a main dealer and I was very pleasantly surprised by how easy everything was.

Risposta di Vertu Motors - Toyota Sheffield
I had an excellent customer service experience with Hamza. He was incredibly friendly and knowledgeable. He allowed the whole experience to be as stress free and enjoyable as possible. He gave me the space to think about the purchase and didn’t pressure the sale at all. Thank you so much Hamza. I’m looking forward to collecting my new car soon.

Risposta di Vertu Motors - Toyota Sheffield
I had an excellent experience at Vertu Hillsborough Sheffield. From the very beginning, James was fantastic. He was friendly, professional, knowledgeable and genuinely cared about making sure i found the right car. Nothing was too much trouble, and he kept me informed throughout the whole process. There was absolutely no pressure, just honest advice and exceptional customer service. I would also like to thank Ryan, the Sales Manager, who was equally welcoming and supportive. Together, James and Ryan made the whole experience smooth, stress -free and enjoyable.

Risposta di Vertu Motors - Toyota Sheffield
All the sales staff tried their best. Totally happy with Ross, James and Ryan

Risposta di Vertu Motors - Toyota Sheffield
I was greeted initially by the lady on reception who checked me in and offered myself and my partner drinks which she served us. She was very pleasant and friendly. My appointment was with Emmanuel. He was very polite , friendly and welcoming. At no point was he pushy and I felt at ease throughout. He fully explained everything and checked to make sure I was happy with the proposal made. Upon completion of purchasing my Yaris the manager came to see me personally to introduce himself and thank me for the purchase. He was also very nice and friendly. The dealership had a lovely layout and was nice, clean and welcoming.

Risposta di Vertu Motors - Toyota Sheffield
I recently purchased a 2020 Toyota RAV4 Hybrid Excel AWD from Vertu Toyota Sheffield, and I would like to say a huge thank you to Ethan Cooper for his excellent service throughout the whole process.
From my very first enquiry, Ethan was always patient, professional and never put me under any pressure. He took the time to understand exactly what I was looking for, as I had been searching for quite a while for a low-mileage RAV4 Hybrid Excel AWD with the right specification.
After my test drive, I was very happy with the car overall. The only concern I had was the condition of the four tyres. Although they met the Toyota Approved Used standard, I felt they were already quite worn and would likely need replacing in the near future. Initially, I was told that the tyres would not be replaced because they passed the dealership’s inspection, and at that point I decided not to proceed with the purchase.
Unfortunately, Ethan was on annual leave at the time and wasn’t aware of my decision. As soon as he returned and found out that my only concern was the tyres, he immediately spoke with his Sales Manager on my behalf. He understood that I genuinely loved the car and simply wanted peace of mind before making such an important purchase.
Thanks to Ethan’s efforts, the dealership agreed to replace all four tyres with brand new Bridgestone tyres, which completely addressed my concern. He contacted me straight away, kept me updated throughout the process, and made everything as smooth as possible until collection.
Because of Ethan’s dedication and willingness to go the extra mile, I was able to complete the purchase with confidence. I’m absolutely delighted with my RAV4 and couldn’t be happier with the outcome.
Thank you again, Ethan, for your outstanding customer service, professionalism and persistence. You truly made the difference, and I wouldn’t hesitate to recommend both Ethan Cooper and Vertu Toyota Sheffield to anyone looking for a new or used Toyota.
Buying a car is a big decision, and Ethan made me feel listened to throughout the entire process. That level of customer care is hard to find nowadays.

Risposta di Vertu Motors - Toyota Sheffield
Had to chase body shop up again today left 2 messages for them to contact me no call back!!!I'm still surprised that no senior managers at Vertu employ people like those working at Sheffield Toyota carry on if it was my company they would be unemployed absolutely no idea about customer service!!!

Risposta di Vertu Motors - Toyota Sheffield
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