It was a fantastic experience at VERTU MOTORS Leicester when I purchased my CHR +Design motor vehicle.I must award Lucy Hutchinson at the dealership 10 🌟 for her amazing people skills and selli... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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It was a fantastic experience at VERTU MOTORS Leicester when I purchased my CHR +Design motor vehicle.I must award Lucy Hutchinson at the dealership 10 🌟 for her amazing people skills and selli... Leggi di più
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The sales team (in particular Lily) were very helpful. She explained every aspect of the new car which in these days one needs to be an electronic gizmo whiz kid. We appreciated that she explained al... Leggi di più
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It was Perfect! - right from the start of the transaction to when i collected the car. Fid the sales executive knows his stuff! and he kept me updated as to the progress of the transaction. Though we... Leggi di più
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The experience at Vertu in Leicester was very good - I initially went to look at used second hand cars; specifically automatics, which I hadn’t experienced before. We were seen by Lucy Hutchinson one... Leggi di più
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Scritti dall'azienda
129 Welford Road, LE2 6BE, Leicester, Leicestershire, Regno Unito
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I had a wonderful experience dealing with Vertu Motors. Sonia was incredibly helpful, professional, and went above and beyond to make sure everything went smoothly. The customer service here is excellent!
I was introduced to Sonia Kanani, Sales Advisor, by Paresh Vaja from the Service Department, and I couldn't have asked for a better experience.
Sonia is a delightful young lady with excellent manners, outstanding communication skills, and a thorough knowledge of the vehicles she sells. From the moment I placed my order for my Toyota Corolla Hybrid Hatchback until the day of delivery, she kept me fully informed every step of the way.
At 77 years of age, I appreciated Sonia's patience and kindness in taking the time to explain all the new controls, features, and technology in a clear and respectful manner. She made sure I felt comfortable and confident before I drove away.
Even after taking delivery, I have visited Sonia a couple of times for further guidance and clarification on some of the controls. Each time, she has welcomed me with her usual warm smile and has been more than happy to help.
My experience at Vertu Motors Leicester has been excellent, and that is largely thanks to Sonia's exceptional customer service. She is a real credit to the dealership.
A big thank you to Sonia, and also to Paresh for introducing me to her. I would happily give Sonia 10 out of 10 for her outstanding service.
Surendra

Risposta di Vertu Motors - Toyota Leicester
I recently purchased a used Toyota C-HR GR on 2 July 2026, and I couldn't be happier with both the vehicle and the service I received. Kelvin Nokonda was an outstanding sales representative throughout the entire process. From the moment I arrived, he took the time to understand my needs, answered all of my questions patiently, and helped me choose the car that was the best fit for me. His knowledge, professionalism, and friendly approach made the experience completely stress-free. The team at Toyota Vertu Leicester made the purchasing process smooth, straightforward, and enjoyable. Everything was explained clearly, and I felt supported from start to finish. I highly recommend both Kelvin Nokonda and the Toyota Vertu Leicester dealership to anyone looking for a quality vehicle and exceptional customer service. Thank you for making my car-buying experience such a positive one.

Risposta di Vertu Motors - Toyota Leicester
From order to delivery we had a great experience. Stuart was professional and knowledgeable and kept things moving forward.

Risposta di Vertu Motors - Toyota Leicester
Prompt attention. Looked after well by Lily who came in on her day off to hand over the keys to a car I purchased. Reassuring to have the manager also introduce themselves and offer help as needed.

Risposta di Vertu Motors - Toyota Leicester
⭐⭐⭐⭐⭐
Outstanding service from Stuart at Vertu Leicester.
From the very beginning, Stuart went above and beyond to make sure I found the perfect car. He took the time to understand exactly what I was looking for, kept me informed every step of the way, and was always available to answer any questions.
What stood out most was his honesty, reliability, and genuine commitment to customer satisfaction. At no point did I feel pressured. Instead, I felt supported and confident that Stuart was helping me make the right decision.
In a world where great customer service can be hard to find, Stuart truly exceeded all expectations. He is a real asset to Vertu Leicester and has made the entire experience smooth, enjoyable, and stress free.
I would not hesitate to recommend Stuart and Vertu Leicester to family and friends. Thank you for such exceptional service.

Risposta di Vertu Motors - Toyota Leicester
It was a fantastic experience at VERTU MOTORS Leicester when I purchased my CHR +Design motor vehicle.I must award Lucy Hutchinson at the dealership 10 🌟 for her amazing people skills and selling technique nothing was too much trouble for her. She made our experience really worthwhile.
My car is first class the build finish and technology of this vehicle is outstanding. It was a pleasure to drive it home. Thank you everyone at VERTU MOTORS LEICESTER especially Lucy.
This is a genuine purchase
Kind regards
PHILIP R

Risposta di Vertu Motors - Toyota Leicester
My purchase / part exchange was handled very professionally. When toyota made an admin error, under pricing the new vehicle, they honoured the price. Trustworthy and efficient.

Risposta di Vertu Motors - Toyota Leicester

Risposta di Vertu Motors - Toyota Leicester
This is our first car bought online, we found Lucy and her team so helpful through every stage .
We are absolutely thrilled with our new car and wouldn’t hesitate to buy another car with Vertu.

Risposta di Vertu Motors - Toyota Leicester
Sonia was very knowledgeable and attentive throughout the experience

Risposta di Vertu Motors - Toyota Leicester
Very helpful, made sure customer was happy.
Good reliable vehicle.
Would always recommend to others.

Risposta di Vertu Motors - Toyota Leicester
It was Perfect! - right from the start of the transaction to when i collected the car. Fid the sales executive knows his stuff! and he kept me updated as to the progress of the transaction. Though we communicated mostly by email, his responses were so quick that it felt like we were chatting face to face. There were no undue silence in our communication - thanks Vertu and thanks Fid!

Risposta di Vertu Motors - Toyota Leicester
Fidelis was so great to deal with from start to finish. Highly recommend

Risposta di Vertu Motors - Toyota Leicester
My experience was soo amazing Sonia did a fantastic work , and I received my car on time thank you so much .

Risposta di Vertu Motors - Toyota Leicester

Risposta di Vertu Motors - Toyota Leicester
Sonia friendly approach and honest advice made what could have been a stressful experience felt exciting and enjoyable .

Risposta di Vertu Motors - Toyota Leicester
Great and proud experience. Good customer service and welcoming staff. Excellent service.

Risposta di Vertu Motors - Toyota Leicester
Very professional service. Didn’t feel pressured into making decisions I didn’t want to make.
Salesman Joe Astill, a young lad with great knowledge dealt with us, and is a credit to the company.

Risposta di Vertu Motors - Toyota Leicester
Lily is dealing with us and she is explaining everything nicely,she is so nice and calm with nice nature.
Highly recommended

Risposta di Vertu Motors - Toyota Leicester
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