Maurice was really supportive in helping me buy a reliable longterm car. I am enjoying my hybrid. In two days of using the car for work the fuel gauge hasn't moved. The warranty and service plan give... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Maurice was really supportive in helping me buy a reliable longterm car. I am enjoying my hybrid. In two days of using the car for work the fuel gauge hasn't moved. The warranty and service plan give... Leggi di più
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Toyota Glasgow were fantastic from start to finish. I travelled up from Newcastle to purchase my car. Very friendly and efficient service. Nothing was too much trouble. Little things that make a d... Leggi di più
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We recently visited Vertu Glasgow and had an excellent experience from start to finish. The team was professional, friendly, and really took the time to explain everything clearly. The process was smo... Leggi di più
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Buying a new car can be very stressful. Maurice was very helpful, patient and courteous. He didn't push us to buy anything and listened to our preferences and made helpful suggestions. He went o... Leggi di più
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Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
860 Kennishead Road, G53 7RA, Glasgow, Scotland, Regno Unito
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Sam really helpful from start to finish. Test drive arranged really quickly, very simple part exchange service. Great selection of cars too.
Would recommend!

Risposta di Vertu Motors - Toyota Glasgow
The staff, Mark Caughney, is a great guy. He made the whole experience simple.

Risposta di Vertu Motors - Toyota Glasgow
Sophie, made sure we were treated well from the first moment we meet her at the showroom. She showed us the car and answered all our questions.
She explained everything very well and was patient and professional.
The car we wanted was there and ready to go.
When I collected the car I had an amazing experience - very emotional.

Risposta di Vertu Motors - Toyota Glasgow
Our sales person was very knowledgeable and thorough when dealing with us.

Risposta di Vertu Motors - Toyota Glasgow
The salesman (Peter Bree) was excellent, not pushy, which impressed me. The whole experience from start to finish was superb. The crowing glory was the way the car was presented on collection, under wraps and a total surprise, which was almost emotional. The best experience I have had in 60 years of buying cars. Thankyou

Risposta di Vertu Motors - Toyota Glasgow
Great experience with Toyota Vertu Motors in Glasgow. The Toyota Yaris Hybrid we received was an excellent and sensible choice. The staff were friendly, helpful, and knowledgeable, and made the Motability process straightforward for us. We’ve always viewed Toyota as being reliable and practical, and I’m really happy that the dealership lives up to those standards as well.

Risposta di Vertu Motors - Toyota Glasgow
Called Toyota call centre to book my car in for a service and first MOT, asked if I wanted a waiting appt, said yes booked for 9.30. At 11.15 asked if the car would be much longer, was told that a waiting appt can take upto 3.5 hrs for service and MOT, wish I had been told that when booking. To add insult to injury a video of a health check was only sent at 12.10 which is done before they start service and MOT. So almost 3 hours after I arrived they were just starting my car. However worse than all that, the showroom was absolutely freezing, I’m sure it’s illegal to work in the temperature it is and feel for the staff walking around in puffer jackets and constantly drinking tea or coffee. If you are going to offer waiting appts I suggest you perhaps put heaters in the customer waiting area as it was inhumane sitting in that area waiting, however the girls on the service desk, amazing, extremely helpful.

Risposta di Vertu Motors - Toyota Glasgow
Maurice Boyle was superb as the sales person. He was extremely helpful, very knowledgable and professional and a lovely person to deal with.
Everyone we met in Vertu was really lovely.

Risposta di Vertu Motors - Toyota Glasgow
If I could give zero stars, I would do so without hesitation. This is the worst customer service experience I have had in my entire life. Maybe they're great in person, I don't know. But buying online was horrific. I was misled, told conflicting information, and left waiting for funds to be returned after the car broke down during delivery.

Risposta di Vertu Motors - Toyota Glasgow
Great service and Tom the sales exec. was really helpful.

Risposta di Vertu Motors - Toyota Glasgow
Clear communication from the initial contact through to the completion of our purchase. A warm welcome at the dealership and prompt attention from the sales person, Exceptional service from Peter Bree, very knowledgeable, friendly and efficient. Extremely satisfied with our purchase.

Risposta di Vertu Motors - Toyota Glasgow
Used Vertu Toyota for the first time for a new car. Car is great, communication could have been better, however the day I collected the car, they went the extra mile and had a personalised sign up thanking me for purchasing the car and the car under a blanket to unveil, which was a lovely touch.

Risposta di Vertu Motors - Toyota Glasgow
Absolutely brilliant experience from start to finish. My salesman Tom was excellent through the whole process, even stayed late for me to collect the car after work. Would recommend this branch 100%

Risposta di Vertu Motors - Toyota Glasgow
Great reception, identifying our needs and finding a good deal on a model we love. No sence of the time not being well spent showing patience

Risposta di Vertu Motors - Toyota Glasgow
The member of staff, Furqan, was excellent. He was so helpful and attentive. Furqan went above and beyond and had such a lovely manner.
The Admin Assistant who greeted us at the door was so welcoming.
Both Managers were very accommodating and went out of their way to help.

Risposta di Vertu Motors - Toyota Glasgow
Friendly and helpful sales staff made the purchasing process easy.

Risposta di Vertu Motors - Toyota Glasgow
Really good experience from start to finish. Staff kept in touch with updates and lots of information. Would definitely recommend them.

Risposta di Vertu Motors - Toyota Glasgow
Maurice was really professional. Helped me and my husband to find a great car in the budget that we had. Super friendly. My husband was concerned about the break discs so the company changed them for us. They also changed tyres so we felt as be are buying a brand new car. Really happy with my new Toyota.

Risposta di Vertu Motors - Toyota Glasgow
Molly was absolutely fantastic from start to finish. No sales push and talked us through the whole process. We sold our car about 10 minutes from the garage and Molly came and picked us up after we had finalised selling our car. We have bought loads of cars over the years and this by far was the best we have ever had. Thanks due to Molly.

Risposta di Vertu Motors - Toyota Glasgow
Nothing but professional service. Furqan Idrees was excellent in all communication and with the final handover. Made Jackie’s day uncovering the new car. Great touch. Thank you Furqan and Vertu Toyota.

Risposta di Vertu Motors - Toyota Glasgow
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