Great communication and sales service over phone and in showroom when went to collect my new skoda .delighted with it and all staff friendly and special thanks to Chris slater who sorted everything fo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Great communication and sales service over phone and in showroom when went to collect my new skoda .delighted with it and all staff friendly and special thanks to Chris slater who sorted everything fo... Leggi di più
L'azienda ha risposto
I was really pleased with the Knowledge and honesty of the staff, especially Chris and Rehan on the sales team; they made my purchase experience "The Ultimate". I am also super impressed with the hig... Leggi di più
L'azienda ha risposto
Was very impressed by your salesperson, Rehan. Nice, genuine guy. Friendly and helpful. Complete antithesis of the stereotype of a pushy car salesman. Would happily come back after the experience of b... Leggi di più
L'azienda ha risposto
I was made welcome and at ease to overcome my stress. Josh is an excellent dealership. He was kind listened before giving me an answer. He allowed me to make my own decision. I end purchasing Skoda el... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Nuthall Road 20, NG8 5AT, Nottingham, Nottinghamshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great communication and sales service over phone and in showroom when went to collect my new skoda .delighted with it and all staff friendly and special thanks to Chris slater who sorted everything for me

Risposta di Vertu Motors - Skoda Nottingham
Disappointed in aftercare. They were desperate to sell me a car before end of July and so even delivered it to me in Scotland. Driver who dropped it off explained what he could about the car as salesman Adam hadn't even done that (even thou he expected me to sign a document saying he had shown me everything). Am still waiting three weeks later for a small refund that was promised by Chris would be knocked off the price but wasn't actioned. Really disappointed. It's a tiny amount but it's the principle that it was offered so should have been sorted. I have chased once and yet four days later they can't arrange a simple bank transfer. They wouldn't even throw in four car mats that were missing when it was delivered. Have spent 30 years using the same Vauxhall dealership but was advised to give a Skoda a chance. I do like the car but disappointed in this particular dealership and wouldn't recommend.

Risposta di Vertu Motors - Skoda Nottingham
When trying to sell you a car (and upsell you finance, service plans, shiny paint coating etc.) they are so helpful and friendly. But after the sale they are impossible to get hold of. The car I bought is faulty and in two months I've had no updates on them getting the part they need. Every time I call it's a pain getting through. Apparently only one specific person can help me. Nobody calls me back. I think they're hoping I'll give up and just accept the fault.

Risposta di Vertu Motors - Skoda Nottingham
Would like to thank Adam and Chris for making our experience of exchanging our car for a Skoda Scala a very relaxed and friendly experience.
Highly recommended.
Thank you.

Risposta di Vertu Motors - Skoda Nottingham
Service was excellent Josh was great.

Risposta di Vertu Motors - Skoda Nottingham
Was very impressed by your salesperson, Rehan. Nice, genuine guy. Friendly and helpful. Complete antithesis of the stereotype of a pushy car salesman. Would happily come back after the experience of buying from him.

Risposta di Vertu Motors - Skoda Nottingham
Josh Harris was really helpful and friendly, informed me fully of all the details and helped choose the right car for me.

Risposta di Vertu Motors - Skoda Nottingham
Absolutely fantastic staff - really easy to do business with
The do what that say they are going to do and delivered when they said they wood
Fantastic car and fantastic garage
Definitely go there

Risposta di Vertu Motors - Skoda Nottingham
I was really pleased with the Knowledge and honesty of the staff, especially Chris and Rehan on the sales team; they made my purchase experience "The Ultimate". I am also super impressed with the high build quality of my Elroq and am looking forward to getting to know it better over the coming years. I trust them implicitly and will be making a trip back in a week or so to learn some advanced features. I was also impressed with the speed of the delivery, keep up the good work at Vertu Nottingham Skoda.
Tony Green

Risposta di Vertu Motors - Skoda Nottingham
Warning to potential customers: if you leave your car with this Skoda dealership, ask where it will actually be kept. As a local resident, I've seen what appear to be customers' vehicles left parked on residential streets outside nearby homes instead of being kept at the dealership.
Using local streets as an overflow parking area is inconsiderate to residents and does
not create a good impression. I would expect a dealership to have appropriate arrangements for storing customers' vehicles rather than relying on surrounding residential roads.

Risposta di Vertu Motors - Skoda Nottingham
Skoda was very easy to find, although parking can be a be tricky at a busy time. Staff were very helpful and made you welcome. Coffee and tea were offered. The sales men and women knew their cars so were able to offer answers for all our questions. Once we had described what we were looking for they were very quick to find us some vehicles to look at and test drive.
The buying process was straight forward and the collecting appointment made at the time. Lovely new car!

Risposta di Vertu Motors - Skoda Nottingham
Great experience. , thanks to Aaron. Everyone else for a quick turn around

Risposta di Vertu Motors - Skoda Nottingham
Staff were helpful and informative and customer service was personal and enthusiastic

Risposta di Vertu Motors - Skoda Nottingham
They were fantastic from beginning to the end, very friendly and helpful, it was a pleasure to buy the vehicle.
They made it so easy, especially Aaron Murphy he was a joy, so friendly and made you feel so at home.
Overall the experience was a pure delight,

Risposta di Vertu Motors - Skoda Nottingham
I enjoyed the experience. Adam Gilchrist was very helpful, friendly and informative.

Risposta di Vertu Motors - Skoda Nottingham
Fantastic experince , we get served by Aaron . Aaron was friendly, fast and efficient to help us to choose are new car . Answer all our question ,always there and very profecionall ,
Five stars all the way, to our new car !!

Risposta di Vertu Motors - Skoda Nottingham
Excellent service and extremely professional and pleasant sales agent

Risposta di Vertu Motors - Skoda Nottingham
Josh was very professional and helpful and answered any questions that we had

Risposta di Vertu Motors - Skoda Nottingham
From initial call to picking up the vehicle, it was simple, fast and not the usual back and forth trying to achieve a good price. Josh was friendly and easy to ask questions and got all the admin side sorted seamlessly. All in all, great service and would definitely use this garage again.

Risposta di Vertu Motors - Skoda Nottingham
I was made welcome and at ease to overcome my stress. Josh is an excellent dealership. He was kind listened before giving me an answer. He allowed me to make my own decision. I end purchasing Skoda elroq due to Josh entire support. I would recommend Josh to my friends and family should they want to purchase Skoda. The receptionist was always kind and helpful as well.

Risposta di Vertu Motors - Skoda Nottingham
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.