I have just purchased a new Octavia vrs from Derby Skoda. The whole experience was easy , stress free and as enjoyable as buying a new car should be. Members of staff from all departments and all leve... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have just purchased a new Octavia vrs from Derby Skoda. The whole experience was easy , stress free and as enjoyable as buying a new car should be. Members of staff from all departments and all leve... Leggi di più
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Pleasant experience and helpful sales man Luke
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Charlotte at Vertu Skoda Derby was great . She put us at our ease was really informative and helped us get the car model and package we wanted. Everything was explained clearly and the transaction was... Leggi di più
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This is by far the greatest car buying experience I have ever had. Other dealers could learn a thing or two from ŠKODA Derby and it is no surprise that Mark is colleague of the year, with the attentio... Leggi di più
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Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Regno Unito
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I have just purchased a new Octavia vrs from Derby Skoda. The whole experience was easy , stress free and as enjoyable as buying a new car should be. Members of staff from all departments and all levels were very customer focused, friendly, attentive and well motivated . I would definitely recommend them to anyone considering buying a Skoda. The cars are very good too.

Risposta di Vertu Motors - Skoda Derby
Charlotte was brilliant guiding me through every step clear and precise. Love the new car and I felt reassured that I knew everything I needed once I set off.

Risposta di Vertu Motors - Skoda Derby

Risposta di Vertu Motors - Skoda Derby
This is by far the greatest car buying experience I have ever had. Other dealers could learn a thing or two from ŠKODA Derby and it is no surprise that Mark is colleague of the year, with the attention to detail. Huge thanks to James, Andy and Jack who all took the time to thank me for buying my lovely ŠKODA Elroq.

Risposta di Vertu Motors - Skoda Derby
Olly was most helpfully couldn't do more to make the visit pleasant

Risposta di Vertu Motors - Skoda Derby
Harry was lovely and so helpful, explaining everything clearly. Made buying a used car very easy and enjoyable.

Risposta di Vertu Motors - Skoda Derby
Vertu Skoda Derby. Purchased a Vauxhall Adam from Chris. Very helpful, very pleasant and great communication from my first enquiry to having the vehicle dropped off at my home address. Would highly recommend. Thank you Chris.

Risposta di Vertu Motors - Skoda Derby
Great service from start to finish. Oliver was extremely helpful and kept me informed from placing my order for my new Elroq to having it delivered. Slight delay on the delivery but that ended up being a bonus as I got the updated model. Thanks to all the staff involved. Oh and the 2026 Elroq Sportline is a fantastic car.

Risposta di Vertu Motors - Skoda Derby
Great service and hand over from Olly. Love the car, my first Škoda. Drives beautifully.

Risposta di Vertu Motors - Skoda Derby
From taking over our sales enquiry to the delivery of new vehicle, Luke Shelton at Skoda Derby has been exceptionally helpful. He helped secure an excellent vehicle. Made to our specifications. Motability means the driver is disabled with physical or mental health needs. Luke was empathetic, kind, very practical in the help he provided especially as due to unforeseen circumstances all new car deliveries have been delayed. Whenever we made enquiries Luke provided an update. He was always happy to chat with us and answer all our questions. He was happy to ensure a convenient delivery date. Showed us all the new features. Due to being nervous new drivers, Luke also accompanied us for our first drive. Showed us how to use the EV charger. When we got home we had forgotten some features and a panic call to Luke was answered with patient helpful advice. Could not have asked for better service. Very well looked after at Vertu Skoda Derby, highly recommend.

Risposta di Vertu Motors - Skoda Derby
Luke was so friendly and helpful, made the whole experience so easy.
Thanks Luke!

Risposta di Vertu Motors - Skoda Derby
Great service . Rob was very friendly and sorted everything out including our part exchange. We are delighted with our Elroq ... hope our old Yeti finds a good home 😉

Risposta di Vertu Motors - Skoda Derby
Luke was very helpful right from first meeting us , he’s got lots of patience he had to help us with everything! My husband and I are terrible with technology and it’s the first time I’d qualified for a car on the motorbility scheme and he sorted everything which we are very grateful for so a big thank you too Luke he’s a credit to Skoda !

Risposta di Vertu Motors - Skoda Derby
We were able to look round the showroom without feeling pressured by a salesperson but when we needed help, a salesperson was able to answer our questions with knowledge.
Arranging a test drive was easy and again I felt supported, questions answered etc without feeling pressured.
Buying a car was made to feel easy and I was given information about how long it would take etc.
Collecting the car was made easier as linking the car to my phone app would have been impossible without support.
Although I’ve only driven the car for 40 it seem very easy to drive and has everything and more that I would want.
Would I visit the car showroom again? Yes for services and for new cars in the future (but that will be a long time in the future)

Risposta di Vertu Motors - Skoda Derby
I had a 10/10 experience with Skoda Derby and would highly recommend them. The dealership itself is very clean, modern, and well-presented, which made the whole visit feel welcoming and professional.
All the staff were friendly and professional throughout. A special mention to Andy, who handled the sale of my new car — he was very knowledgeable and took the time to help me find the right deal without any pressure. Harry took me out for a test drive and was polite, easy to talk to, and made the whole experience very relaxed.
Finally, Mark who finalised everything and handed over the keys. He made sure the car was ready, including fitting new mats, and took the time to walk me through the infotainment system and connect my phone to Apple CarPlay, which was really appreciated.
Overall, a fantastic experience from start to finish — excellent service and a great team.

Risposta di Vertu Motors - Skoda Derby
Much better experience at Vertu than other 'big' brands - they were far less pushy (not at all) and much more professional. Ended up buying a new Skoda via them, but spoke to other Vertu teams too who were helpful.
Luke and Charlotte in particular were very helpful.

Risposta di Vertu Motors - Skoda Derby
Very friendly staff oliver and andy in particular thank you

Risposta di Vertu Motors - Skoda Derby
Olly is absolutely brilliant found me my dream car! was a breeze from the start to collecting yesterday, highly recommended Olly he kept in touch via emails and texts to keep me updated even took into account that I was working nights when contacting me. Thankyou very much Olly and look forward to dealing with you again.

Risposta di Vertu Motors - Skoda Derby
Really pleasant customer service. I dealt with Mark mainly who I bought my previous car from and I have a lot of trust in him, also Andy the manager went above and beyond to get a deal that was right for me and Charlotte did my handover when I picked up the car, she was very thorough and kind. Overall a positive experience

Risposta di Vertu Motors - Skoda Derby
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