Vertu Motors - Peugeot Sunderland Recensioni 

30
TrustScore 4.5 su 5

4,7

Alexandra Avenue, Hylton Riverside, SR5 2TB Sunderland, Tyne and Wear, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jordan the sales rep was very helpful went through all the paperwork making sure everything was clear, when we picked the car up he connected the phone up and set up the setting we required on the c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cameron in the Sunderland branch looked after us well and kept things quick and simple. Whole experience was comfortable and no hard sales push. All staff we spoke to were welcoming and understanding.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mark Allen at Sunderland vertu made the experience of buying a car smooth and easy. He was very knowledgable about the car I wanted and he guided me through the process from start to finish. Mark tol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Peugeot Sunderland

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • Alexandra Avenue, Hylton Riverside, SR5 2TB, Sunderland, Tyne and Wear, Regno Unito

  • 0344 659 4634

4,7

Eccellente

TrustScore 4.5 su 5

30 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(30)

12.657 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant service from Jordan at…

Brilliant service from Jordan at Sunderland Vertu , very knowledgeable and friendly nothing too much bother would totally recommend

17 agosto 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Good afternoon Jill,

Thank you for taking the time to leave a review. We're delighted to hear that Jordan provided such brilliant service and made the experience so positive with his friendly and knowledgeable approach.

It's fantastic to know that nothing was too much trouble and that you'd be happy to recommend us. We really appreciate your kind feedback.

Kind regards,
Dean

Valutata 5 stelle su 5

Jordan the sales rep was very helpful…

Jordan the sales rep was very helpful went through all
the paperwork making sure everything was clear, when we picked the car up he connected the phone up and set up the setting we required on the car

2 settembre 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Thank you for your kind review. We're delighted to hear that Jordan was so helpful throughout the process, taking the time to go through all the paperwork clearly and ensuring everything was fully understood. It's great to know that he also helped set up your phone and personalise the settings on your new car during handover, making it easy for you to get on the road.

We'll be sure to pass on your kind comments to Jordan.

Kind regards,
Matthew

Valutata 5 stelle su 5

Keiran from the Motability Team was…

Keiran from the Motability Team was excellent, so friendly and made the whole process seamless from start to finish. Thank you

27 agosto 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Copilot said:

Thank you for your kind review. We're delighted to hear that Keiran provided such excellent service and made your Motability journey seamless from start to finish. It's wonderful to know that his friendly approach helped make the process straightforward and enjoyable.

We'll be sure to pass on your kind comments to Keiran. Thank you for choosing us.

Kind regards,
Matthew

Valutata 5 stelle su 5

Excellent customer service

Great salesman Mark Allen who explained everything to us in detail with no pressure whatsoever. Excellent from first going to see the car and purchasing and finally taking it home.

14 agosto 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Thank you for your fantastic review. We're delighted to hear that Mark provided such a positive experience, taking the time to explain everything clearly and ensuring there was no pressure throughout the process. It's wonderful to know that your journey, from viewing the car to driving it home, was excellent from start to finish.

We'll be sure to pass your kind comments on to Mark.

Kind regards,
Matthew

Valutata 5 stelle su 5

A nice simple experience

Cameron in the Sunderland branch looked after us well and kept things quick and simple. Whole experience was comfortable and no hard sales push. All staff we spoke to were welcoming and understanding. Service from start to finish was great.

4 agosto 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Good afternoon Phil,

Thank you for your fantastic feedback, it’s great to hear Cameron made the process quick, simple and comfortable for you. We’re pleased there was no pressure and that the team were welcoming and understanding throughout. It’s wonderful to know you had such a positive experience from start to finish.

Kind regards,
Dean

Valutata 5 stelle su 5

Mark Allen at Sunderland vertu made the…

Mark Allen at Sunderland vertu made the experience of buying a car smooth and easy. He was very knowledgable about the car I wanted and he guided me through the process from start to finish. Mark told me about all of the products that would specifically suit my cars needs and he ensured that I had a good understanding of them to be able to make an informed decision. As buying a car can be overwhelming when considering financial commitments, Mark gave me the space and time to process information and he put me at ease throughout to ensure that this was the right decision for me. I’d highly recommend this dealership to anyone looking for a new or used car.
Thank you Mark 😁

4 agosto 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Good morning Sarah,

Thank you for your wonderful feedback, it’s great to hear Mark made the process of buying your car smooth and easy. We’re delighted he took the time to explain everything clearly, helping you make an informed decision without any pressure. It’s fantastic to know his knowledge, support and approach helped put you at ease throughout. We really appreciate your recommendation.

Kind regards,
Dean

Valutata 5 stelle su 5

The staff were professional

The staff were professional, friendly, and impressively quick in their attention.

27 luglio 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Thank you for your feedback.

We’re delighted to hear that the staff were professional, friendly and impressively quick to assist throughout your experience. It’s great to know that the team’s attentive approach helped make your visit such a positive one.

Kind regards,
Matthew

Valutata 5 stelle su 5

Excellent customer service from Owen…

Excellent customer service from Owen Warren at Vertu Sunderland from start to finish cannot compliment him enough

28 luglio 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Thank you for your fantastic feedback. We’re delighted to hear that Owen Warren provided such excellent customer service from start to finish and made your experience such a positive one.

Your kind words mean a great deal, and I’ll be sure to pass them on to Owen and the team at Vertu Sunderland.

Kind regards,
Matthew

Valutata 5 stelle su 5

Jordan led us through the process and…

Jordan led us through the process and it went really smooth thank you again

22 luglio 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Hi Paul,

Thank you for your fantastic 5-star review!

We’re delighted to hear Jordan guided you through the process and made everything run so smoothly. It’s great to know you had such a positive experience from start to finish.

We’ll be sure to pass on your kind feedback to Jordan and the team.

Kind regards,
Kerry

Valutata 5 stelle su 5

Motability Made Easy, thanks to Stewart!

Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as easy as possible, he has my admiration for his patience, guidance and professionalism throughout. It made things very much stress-free for me. He has my gratitude.

14 luglio 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Hi Christine,

Thank you for your wonderful review. We're delighted to hear that Stewart provided such excellent support throughout your Motability journey. From helping you choose the right model and size of vehicle to making the administrative side of the process as straightforward as possible, it's fantastic to know his patience, guidance, and professionalism made the experience stress free for you.

Your kind words and appreciation will mean a great deal to Stewart, and we're pleased that he was able to make the whole process so comfortable and easy. Thank you for placing your trust in us, and we hope you enjoy your new vehicle.

Kind regards,
Danielle

Valutata 5 stelle su 5

There was no pressure at all just…

There was no pressure at all just helpful suggestions and help couldn’t fault the salesman at all Stephano was a pleasure to do business with

25 giugno 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Hi Christine,
Thank you for taking the time to leave us a wonderful 5-star review. We’re delighted to hear that you had such a positive experience at Peugeot Sunderland. It’s great to know that you felt no pressure throughout the process and that Stephano was able to provide helpful advice and support when needed.
We’re especially pleased to hear that Stephano was a pleasure to do business with. Your kind feedback will mean a great deal to him and the team.
Kind regards,
Liza

Valutata 5 stelle su 5

George Davison

Went to Vertu dealership in Sunderland on 30 June 26 to see if they could take a car off my hands as my wife no longer needs it. Spoke to Kieran Bone and Jamie who advised us what they could offer and do for the wife.they explained everything in detail and after inspecting her car they made a generous offer, but me being me, I had my eye on the new model of the Peugeot 3008 as did my wife, so decided to put my 21 Plate 3008 in also, after further discussions inspection and offering a decent trade in value on both cars, they had in stock a 25 plate 3008 hybrid in perfect condition and only 10,000 miles on the clock.
Both Kieran and Jamie went above and beyond to ensure the car was ready for collection on 3 July 26, bearing in mind they were doing this in 4 days and the car had to transported from Paisley.
This is one of the best if not THEE BEST experiences I have had when looking for another car, also for the past 10 years I have had Peugeot 3008s, they are very comfortable and nice to handle. I would in all honesty say that VERTU have put the customer first and there was no hard sell, it was like having a chat with a couple of mates in the pub.Big THANKS to KEIRAN and JAMIE.

30 giugno 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Thank you for your fantastic review. We're delighted to hear that Kieran and Jamie provided such a positive, pressure-free experience and went above and beyond to help you find the perfect Peugeot 3008. I'll be sure to pass on your kind words to both of them.
Enjoy your new car, and thank you for choosing Vertu!
Many thanks,
Chloe

Valutata 5 stelle su 5

Got my new car from Kieran Ali what a…

Got my new car from Kieran Ali what a lovely lad and fantastic customer service 10/10 thank you 🚙

29 giugno 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Valutata 5 stelle su 5

Vertu Sunderland

This was my third car purchase from Vertu and my first from this dealership. Everything about my visit was first class from my arrival up to finalising the deal for my new (to me) car. But, I have to say the attention to everything from Stefano Pica, was above and beyond. I have never met a more friendly, polite and courteous young man in my life. Stefano is a diamond and a credit to Vetu Vauxhall Sunderland.
Having taken a service plan with Vertu, I will look forward to visiting this dealership again.
Many thanks to everyone.

29 giugno 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stefano and the team. We hope to see you again soon. Happy motoring, Selina

Valutata 5 stelle su 5

First class attitude, thanks!

The helpful, friendly professional manner of staff particularly Jordan and Ryan . Both went the extra mile to assist with any request I made. Nothing was to much trouble.

20 giugno 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Hi Anth,

Thank you for your wonderful feedback.

We’re delighted to hear you received such helpful, friendly and professional service, and that Jordan and Ryan went the extra mile to assist you. It’s great to know nothing was too much trouble.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Valutata 5 stelle su 5

Kieran was very helpful made me feel at…

Kieran was very helpful made me feel at ease while I picked my new car and kept me updated about the progress of it.

25 giugno 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Hi Cassie,

Thank you for your lovely feedback.

We’re delighted to hear Kieran made you feel at ease while choosing your new car and kept you well updated throughout the process.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Valutata 5 stelle su 5

Brilliant support in buying a used car

The whole experience of buying a used car was made easy, fun and the approach was totally professional. We had a great experience and would thoroughly recommend the dealership in Sunderland. Kieron Bone was a delight to work with and was really helpful and friendly, we could not have asked for more

30 maggio 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Hi Sheila,
Thank you so much for your wonderful review and for choosing Vertu Motors Peugeot Sunderland for your recent purchase.
We’re delighted to hear that you found the whole experience easy, enjoyable, and professional from start to finish — that’s exactly what we aim for! It’s especially great to hear how much you valued Kieron’s support. He will be thrilled to know that his friendly and helpful approach made such a positive impression.
Your recommendation means a great deal to us, and we’re so pleased we could help make your car buying experience such a memorable one.
We hope you enjoy your new car and look forward to welcoming you back again in the future.
Best regards,
Liza

Valutata 5 stelle su 5

Kieran Ali made sure i knew everything about…

Kieran Ali made sure i knew everything about my new car, and made me feel very comfortable.

13 maggio 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Good afternoon Ann,

Thank you for your review. It’s great to hear that Ryan took the time to make sure you were fully familiar with your new car — that really helps make the experience even better.

Kind regards,
Dean

Valutata 5 stelle su 5

New car purchase

From enquiry to purchase the whole experience was excellent
Ryan and Jordan looked after the sale and were very professional and helpful

29 aprile 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Good afternoon David,

Thank you for your review. It’s great to hear that the experience was excellent from enquiry through to purchase, and that Ryan and Jordan were professional and helpful throughout the process.

Kind regards,
Dean

Valutata 5 stelle su 5

Bought a new Peugeot 3008 a few weeks…

Bought a new Peugeot 3008 a few weeks ago and can't thank Jordan enough for enabling me to purchase this vehicle. He tailored the deal to my specific needs and bent over backwards to help.10 out of 10 thanks

10 marzo 2026
Non scritta su invito
Logo di Vertu Motors  - Peugeot Sunderland

Risposta di Vertu Motors - Peugeot Sunderland

Good morning Peter,

Thanks so much for taking the time to share this. It’s great to hear how well Jordan supported you throughout your purchase. It sounds like he really understood what you needed and made the whole experience smooth and personal.

Enjoy your new 3008 — a fantastic choice!

Kind regards,
Dean

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più