I've just been over to peugeot for a test drive with Lucy. I am Disabled and this makes me slow to move around. Often I am left hurrying after assistants in stores etc. and becoming more breathless... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I've just been over to peugeot for a test drive with Lucy. I am Disabled and this makes me slow to move around. Often I am left hurrying after assistants in stores etc. and becoming more breathless... Leggi di più
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Absolutely brilliant service from start to finish. I am delighted with my new car and felt very confident through out the process. Special thanks to Lucy who was a pleasure to deal with, friendly, k... Leggi di più
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Great experience with peugeot Exeter, collected car yesterday everything straightforward. Ben dealt with the handover of the car explained everything that I needed to know about the vehicle. Ben's po... Leggi di più
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Fantastic experience, Maurice helped us alot to get through it. He explained everything no false information no sales trick. It is so helpful. Ben was there to start with. Thanks to all team
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Scritti dall'azienda
Matford Park Road, Marsh Barton, EX2 8FD, Exeter, Devon, Regno Unito
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Bought a 3008 in December 2024. Since then it's had 3 recalls. Now has a headlight issue and it's taken, so far, 5 WEEKS! No contact unless I call them first.
Manager is away til Monday and my request for an investigation was met with "I can mention this to my manager ".
Absolutely furious!

Risposta di Vertu Motors - Peugeot Exeter
Detailing and presentation of my 6 Yr old "new" car was quite brilliant by Peugeot Exeter. Thank you Steve and your team.

Risposta di Vertu Motors - Peugeot Exeter
I had a problem with my brakes and needed it checked urgently before I went on holiday.
The service consultant, Colin Knight, arranged an immediate check which identified the replacement of a brake lining and disc and arranged it to be repaired on the same day. By 14.00hrs the car was repaired and my holiday saved.
My thanks go out to Colin and the engineer for such great service who are a credit to Peugeot Exeter and Vertu.

Risposta di Vertu Motors - Peugeot Exeter
Clear explanation of options for purchase. Friendly customer service

Risposta di Vertu Motors - Peugeot Exeter
The sales assistant was very knowledgeable of the Motobility scheme and listened to me and my requirements that were important to me to have the best use of the vehicle. Even question I asked was answered. The hand over was also without any issues,very thorough.

Risposta di Vertu Motors - Peugeot Exeter
Glen was very friendly, helpful and knowledgeable and helped us by answering questions, knowing details about the car we were interested in and guiding us through the process of buying it.

Risposta di Vertu Motors - Peugeot Exeter
Beautiful car, super service and a great welcome from everyone at the Marsh Barton Peugeot showroom. Phillip and Stuart were particularly friendly and attentive and made the whole experience of purchasing the car easy and pleasurable. I would highly recommend the team and Vertu chain for honest sales that keep the buyer at the centre of their business. Thank you Vertu, thank you Phillip and Stuart.

Risposta di Vertu Motors - Peugeot Exeter
Steve Duggan in sales was very professional, approachable, and quick to respond to all our questions in a clear manner.
The car was presented in excellent condition, and great value for the age/mileage.
Whilst we had an issue with the car a few days later, Steve and the Vertu service dept were very quick to get it booked into a local garage to be resolved at their expense under their 3 month warranty.

Risposta di Vertu Motors - Peugeot Exeter
I had to book my car in for a recall. Asked if I could leave it for a few hours-was told no they needed it all day, so booked a courtesy car (had to wait about a month for a date when a car was available). The day before I got a call saying there wasn't a car available but it would only take about half an hour. Fine, happy to wait as long as they got straight onto it-no problem. Ended up being in there 1.5 hours.
On the way home 4 separate lights which have never been on came on. I called them and they said to take it back for them to look at it, and they'd need it for a couple of hours. Agreed a day and time-got there and nothing was booked...after 3 hours I got told it was a complete coincidence and unrelated to the software update. As I was late for work I didn't follow it up that day but called the next day to ask them to email what investigations they had done for them to come to the conclusion that the 2 were unrelated. Got a very quick email with a totally unrelated and unrequested printout from the original recall and told that if I want further diagnosis done I can pay the £162 per hour. Since then 2 emails and 1 call have been ignored.
Update - following the review I got an email from the service manager which I replied to. 48 hrs later still no response and am no further forward! The silence is deafening.

Risposta di Vertu Motors - Peugeot Exeter
Steve was very helpful and knowledgeable

Risposta di Vertu Motors - Peugeot Exeter
The whole process from start to finish was very professional and friendly. Excellent service from Phillip Brunsdon.

Risposta di Vertu Motors - Peugeot Exeter
Excellent customer service from Steve Duggan, very professional, and a pleasure to do business with.

Risposta di Vertu Motors - Peugeot Exeter
I cannot praise Peugeot Exeter enough, particularly the salesmen I dealt with when I was buying a vehicle. Ben and Stuart were both very knowledgable about the vehicles and went out of their way to find and bring in the vehicle that matches my requirements. I will have no hesitation in recommending them and Peugeot Exeter to anyone I know who needs a new vehicle!!

Risposta di Vertu Motors - Peugeot Exeter

Risposta di Vertu Motors - Peugeot Exeter
Great customer service and ease of purchase

Risposta di Vertu Motors - Peugeot Exeter
Phil was excellent - led us through the purchase from start to finish.

Risposta di Vertu Motors - Peugeot Exeter
I’m very satisfied. Steve was professional, friendly, and he made the whole process easy and smooth. I highly recommend.

Risposta di Vertu Motors - Peugeot Exeter
Good customer service 👍 from the sales team. Car well presented. Would recommend. Love the spec on the 208 GT Premium.

Risposta di Vertu Motors - Peugeot Exeter
Ben was very helpful throughout the whole process, insuring I had all the necessary information when talking me through my available options. From start to finish I felt at ease, with Ben keeping me up to date throughout the process . Couldn’t fault the service, very happy with my new 208, great deal. Thank you!

Risposta di Vertu Motors - Peugeot Exeter
Sales lady Lucy Rees went above and beyond to make sure we were happy with our purchase .
She is a credit to Vertu .

Risposta di Vertu Motors - Peugeot Exeter
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