Vertu Motors - Nissan Chesterfield Recensioni 

85
TrustScore 5 su 5

4,8

1 Discovery Way, Whittington Way, S41 9EG Chesterfield, North East Derbyshire, GB


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Valutata 5 stelle su 5

Having purchased cars for the past 50 years, I can honestly say that my experience with vertu was the best I have ever had. From start to finish there was no pressure put on me and the salesman was e... Leggi di più

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Valutata 5 stelle su 5

OMG I absolutely love my new car - Thank you Vertu Nissan Chesterfield - especially to Russell the Motability Specialist. He made the process so easy, went above and beyond to help me. Russe... Leggi di più

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Valutata 5 stelle su 5

Sam made us feel very welcoming and was very helpful in answering all of our questions. Nothing was too much trouble even when we collected our new vehicle.

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Valutata 5 stelle su 5

Very helpful sales team with both Russell and Andy making every detail work smoothly from ordering to departure in new Micra. The bonus being a great deal. Thankyou very much Regards David

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Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Nissan Chesterfield

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • 1 Discovery Way, Whittington Way, S41 9EG, Chesterfield, North East Derbyshire, Regno Unito

  • 0344 659 2656

4,8

Eccellente

TrustScore 5 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(85)

12.567 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

From start to finish David and the team…

From start to finish David and the team were excellent. Nothing was too much trouble. I couldn’t recommend them highly enough

28 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valutata 5 stelle su 5

The best sales experience ever

Having purchased cars for the past 50 years, I can honestly say that my experience with vertu was the best I have ever had. From start to finish there was no pressure put on me and the salesman was excellent.
My experience was so good that I will definitely use them again

27 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for your fantastic review.

We are absolutely delighted to hear that, after 50 years of purchasing cars, your experience with Vertu was the best you have ever had. That is truly high praise and means a great deal to the entire team.

It's wonderful to know that you felt comfortable throughout the process, with no pressure and excellent service from our salesperson. Providing a relaxed, professional, and customer-focused experience is exactly what we strive for.

Thank you for your kind words and for choosing Vertu Motors. We are thrilled that your experience was such a positive one, and we look forward to welcoming you back in the future.

Kind regards,
Keith

Valutata 5 stelle su 5

OMG I absolutely love my new car

OMG I absolutely love my new car - Thank you Vertu Nissan Chesterfield - especially to Russell the Motability Specialist. He made the process so easy, went above and beyond to help me.

Russell's customer service is exceptional and he's not a shark - doesn't upsell or pressure. He told us about optional extras and left it to us to decide what/if we wanted to add anything on.

I can honestly say out of the 4 dealerships (including Vertu Nissan) I have dealt with over the last 12 years they are THE best!

Nothing was too much trouble, no question was a daft question. I would recommend this dealership everyday!

24 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for your fantastic review.

We are delighted to hear that you love your new car and that Russell made your Motability journey such a positive experience. It's wonderful to know that he went above and beyond to help, making the process easy and stress-free from start to finish.

We're especially pleased that you appreciated Russell's honest, no-pressure approach and the exceptional customer service he provided throughout. Ensuring our customers have all the information they need to make the right decision is exactly what we strive for.

Thank you for your kind words and recommendation. To be rated as the best dealership you've dealt with over the last 12 years is a huge compliment, and we will be sure to pass your feedback on to Russell and the team at Vertu Nissan Chesterfield.

Kind regards,
Keith

Valutata 5 stelle su 5

Sam made us feel very welcoming and was…

Sam made us feel very welcoming and was very helpful in answering all of our questions. Nothing was too much trouble even when we collected our new vehicle.

24 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Valutata 5 stelle su 5

Excellent sales support

Excellent sales support and a great part exchange deal for a new Qashqai. Sales team kept me updated after deal made and the new car was delivered quickly

21 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for your excellent review.

We're delighted to hear that you were pleased with the sales support and the part exchange deal on your new Qashqai. It's great to know the team kept you updated throughout the process and that your new car was delivered quickly.

We hope you enjoy your Qashqai and wish you many happy miles ahead.

Many thanks,
Chloe

Valutata 5 stelle su 5

We dealt with Russel and he was a great…

We dealt with Russel and he was a great man to deal with, he kept us well informed and was super friendly.

21 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Good afternoon Ian,

Thank you for your kind feedback, it’s great to hear Russell kept you well informed throughout and made the whole experience so positive. We’re delighted you found him friendly and easy to deal with, and we appreciate you taking the time to share your comments.

Kind regards,
Dean

Valutata 5 stelle su 5

Very helpful sales team

Very helpful sales team with both Russell and Andy making every detail work smoothly from ordering to departure in new Micra. The bonus being a great deal.

Thankyou very much
Regards David

6 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Hi David,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that Russell and Andy provided such helpful support throughout your journey with Nissan Chesterfield. It's wonderful to know that everything ran smoothly from placing your order through to driving away in your new Micra.

We're also pleased that the team were able to secure you a great deal alongside delivering a seamless and enjoyable experience. Providing excellent customer service and ensuring our customers feel well looked after is exactly what we strive for.

Thank you again for your kind feedback. We'll be sure to pass your comments on to Russell and Andy, who will be delighted to receive them.

We hope you enjoy many happy miles in your new Micra.

Kind regards,
Liza.

Valutata 5 stelle su 5

Great service

Great service, no pressure from sales to buy extras if unwanted. No need to haggle, just good, sensible prices. From first communication with the dealer, I was driving home my pre-loved mini by the end of the week! Would highly recommend.

8 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Valutata 5 stelle su 5

The friendly atmosphere and the…

The friendly atmosphere and the professionalism of the the staff from start to finish very pleased with the new car David the sales man was excellent from start to finish

7 agosto 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Valutata 5 stelle su 5

New Nissan

Sam was excellent, found the car that I wanted. First class service from all at Nissan Chesterfield.

31 luglio 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Good morning Ian,

Thank you for your great feedback, it’s fantastic to hear Sam helped you find exactly the right car and provided such excellent service throughout. We’re delighted you had a first-class experience with the team.

Kind regards,
Dean

Valutata 5 stelle su 5

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Never felt pressured into anything. Kept me informed all along the way to collecting my new car.

29 luglio 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Hi,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you found the team at Nissan Chesterfield to be friendly, knowledgeable, and helpful throughout your journey.

It’s especially pleasing to know that you never felt under any pressure and that the team kept you informed every step of the way leading up to the collection of your new car. Providing a relaxed, transparent, and supportive experience is exactly what we strive for.

Thank you again for your kind feedback and for choosing Nissan Chesterfield. We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Valutata 1 stelle su 5

NOT FOLLOWING Nissans Procedure

I made an online booking and clearly described the repair required.

Upon arrival I was informed of a £140 diagnostic charge that was not stated online. I was also told I would receive a free video inspection and be contacted after but I received no call.

Although I booked a waiting appointment, I was then told the vehicle was booked in for 4 hours.

When I arrived, I the repair I required was confimed the same i requested, I was told this could not be done today as an "audit of parts departments" was necessary taking place and that I would need to book another appointment.

I was extremely disappointed with the lack of communication and the wasted.

TDC....

27 luglio 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TPDR0808 Kind regards, Dawn

Valutata 5 stelle su 5

Collection of New Nissan Quashqai E Power

I arrived at Vertu Nissan to collect my new car. David the sales person who had been looking after me throughout greeted me at the reception desk, we did all the paperwork before going out to see the new car.
David took me a round the outside of the car then the inside, all the time taking his time to explain things to me, he was thorough and precise, showing me how to pair my phone and then personalise the infotainment system.
I was thoroughly impressed with Davids technique and he made sure I was happy with all the controls before I left the dealership, well done Vertu Nissan, and David Cooper-Fowkes

21 luglio 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Hi Bryan,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience collecting your new car from Vertu Nissan Chesterfield. It’s wonderful to know David took the time to explain everything thoroughly, from the vehicle features to setting up your phone and personalising the infotainment system.
We’ll be sure to pass on your kind feedback to David. Thank you for recognising his dedication and attention to detail, and we hope you enjoy every mile in your new car.
Kind regards,
Kerry

Valutata 5 stelle su 5

Purchase of a new Nissan Micra

Great experience purchasing a new Nissan Micra EV. Russell the sales person guided me through the process from initial test drive to delivery without any hard sell and came across as very genuine.

16 luglio 2026
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Logo di Vertu Motors  - Nissan Chesterfield

Risposta di Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that Russell was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valutata 5 stelle su 5

Abbie Smart was both polite and…

Abbie Smart was both polite and pleasant. She explained the procedure and it did not take long before everything was completed

20 luglio 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for your kind review.

We are delighted to hear that Abbie Smart provided you with such a positive experience. Being polite, pleasant, and ensuring customers feel fully informed are qualities we greatly value, so it is wonderful to know that Abbie took the time to explain the procedure clearly and made everything easy to understand.

We are also pleased that the process was completed quickly and efficiently. At Vertu, we strive to provide a professional, friendly, and hassle-free experience, ensuring our customers feel comfortable and confident every step of the way.

Thank you once again for your feedback. We truly appreciate your support and look forward to welcoming you back in the future.

Kind regards,
Keith

Valutata 5 stelle su 5

Clean and inviting staff knowledgeable

Clean and inviting staff knowledgeable

4 luglio 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Hi Yvonne,

Thank you for your review. We're delighted to hear you found the dealership clean and inviting and that our staff were knowledgeable during your visit.

Kind regards,
Danielle

Valutata 5 stelle su 5

Great customer service

Great customer service

10 luglio 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Hi Anthony,

Thank you for your fantastic 5-star review!

We’re delighted to hear you received great customer service from the team at Vertu Nissan Chesterfield.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
Kerry

Valutata 5 stelle su 5

Great customer service.Jordan and Susan…

Great customer service.Jordan and Susan were fantastic from the start to the end of the selling process.Thank you again for putting smiles on my faces.

8 luglio 2026
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Logo di Vertu Motors  - Nissan Chesterfield

Risposta di Vertu Motors - Nissan Chesterfield

Thank you for your fantastic feedback. We’re delighted to hear that Jordan and Susan provided such excellent customer service throughout the entire process.

It’s great to know they made the experience so positive and put a smile on your face. I’ll be sure to pass on your kind words to them both.

Kind regards,
Matthew

Valutata 5 stelle su 5

vertu nissan chesterfield

vertu nissan chesterfield, great friendly company to deal with, all the staff are al ways helpful nothing to much trouble, recieveing our new car was a great experiance, this is our third car from them and wouldnt go anywhere else

19 giugno 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for your wonderful review. We're delighted to hear you've had such positive experiences with Vertu Nissan Chesterfield and that the team continue to provide friendly, helpful service. Congratulations on your new car, and thank you for your loyalty - we're thrilled to have helped with your third vehicle purchase.
Many thanks,
Chloe

Valutata 5 stelle su 5

Sam the salesman was excellent

Sam the salesman was excellent. Even though we bought our Dacia jogger from a Nissan dealer he knew all his stuff regarding the car. Was very knowledgeable and gave us a decent deal. First class service.

30 giugno 2026
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Risposta di Vertu Motors - Nissan Chesterfield

Thank you for your fantastic feedback. We’re delighted to hear that Sam provided such excellent and knowledgeable service, even across brands, and helped you secure a great deal.
It’s great to know you had a first-class experience—enjoy your Dacia Jogger!
Kind regards,
Matthew

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