The whole experience at JLR Exeter was fantastic from start to finish. We were treated like royalty and Ryan Duncan went above and beyond. He is a true asset to the team and we couldn’t recommend him... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The whole experience at JLR Exeter was fantastic from start to finish. We were treated like royalty and Ryan Duncan went above and beyond. He is a true asset to the team and we couldn’t recommend him... Leggi di più
L'azienda ha risposto
Jonny Redfern and his team were awesome to work with super quick and got the car turned round for delivery in less than 24 hours, really over the moon with the purchasing process. I have been buying c... Leggi di più
L'azienda ha risposto
Extremely pleased with our Land Rover Range Rover Sport Auto Diesel vehicle purchased from Vertu Land Rover at Matford Exeter, the service was brilliant. We were welcomed and looked after by all t... Leggi di più
L'azienda ha risposto
I had an enjoyable car-buying experience at Land Rover, Exeter. The Sales Executive was Henry Favre, - clearly a very able young man whose priority was the care of the customer . It was relaxing and... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
6 Matford Way, Land Rover, Matford, EX2 8FN, Exeter, Devon, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic, easy to deal with. Ryan was nothing but helpful, professional and quick to respond to emails as well.

Risposta di Vertu Motors - Land Rover Exeter
Great customer service and really easy to deal with

Risposta di Vertu Motors - Land Rover Exeter
I got my Jaguar I-Pace from Vertu Jaguar Exeter and I could not be happier with the service I received.
Stuart was upfront about everything with the car and even urged me to wait a few days before committing as there was a sale event coming up and he didn't want me to overpay and miss out on the £500 off and additional year of JLR warranty.
Everything was organised quickly and easily, and the car was delivered to a Vertu dealer near me quickly.
Unfortunately the car developed an issue after it left their dealership which delayed me picking up the car but they went above and beyond to get it fixed and back up to me as soon as was possible, and even paid for the temporary insurance I needed to take out on my old car as my insurance has been swapped over on the day I should have collected the I-Pace.
I genuinely think they couldn't have done more for me and if they could have done more, they would have.
The salesman Stuart and the sales manager Karl were excellent and I wouldn't hesitate to deal with them again.
10/10

Risposta di Vertu Motors - Land Rover Exeter
The whole experience at JLR Exeter was fantastic from start to finish. We were treated like royalty and Ryan Duncan went above and beyond. He is a true asset to the team and we couldn’t recommend him or JLR Exeter enough. 10* service. Thank you so much!!

Risposta di Vertu Motors - Land Rover Exeter
Gary and the whole team at Landrover Exeter have provided an exceptional service from start to finish. I can not fault anything, the car is amazing and the customer service is second to none!

Risposta di Vertu Motors - Land Rover Exeter
Henry (Exeter Land Rover) made the whole vehicle purchase experience so much more enjoyable due to his professionalism, approachability and friendly demeanour. This was the best introduction to our new wheels.

Risposta di Vertu Motors - Land Rover Exeter
All the staff we met at Land Rover Exeter were friendly and helpful. We dealt with John Ashman who sold us our Range Rover Sport. He helped us with the text message responses etc. and showed us how to use all the different features we hadn't had on our last Sport. We are very pleased with our car and the service we received.

Risposta di Vertu Motors - Land Rover Exeter
Jonny Redfern and his team were awesome to work with super quick and got the car turned round for delivery in less than 24 hours, really over the moon with the purchasing process. I have been buying cars from Jonathan for years and hes a real asset to the company. the customer service was made extra special by Tony, Sonya wishing me happy birthday and gave me and my wife a gift which was greatly Appreciated .

Risposta di Vertu Motors - Land Rover Exeter
friendly, informed, constructive assistance throughout the purchase process. Both Henry Billingsley & Harrison(Harry) were professional and did there very best to conclude the transaction without applying pressure in any way. Unfortunately the sale did not proceed through no fault of theirs or any issue with the vehicle. They remained friendly and professional and I would not hesitate to recommend them.

Risposta di Vertu Motors - Land Rover Exeter
Kai was so helpful, great experience and even got a proper unveiling. Showroom is spotless and all the staff really helpful.

Risposta di Vertu Motors - Land Rover Exeter
Great staff, very friendly nothing was too much trouble. A relaxed approach to the process put me at ease. Would highly recommend

Risposta di Vertu Motors - Land Rover Exeter

Risposta di Vertu Motors - Land Rover Exeter
Thank you Kai and Helen
The process was easy and lovely , the car is beautiful.
Very professional .
I would use them again .

Risposta di Vertu Motors - Land Rover Exeter
The experience was everything I hoped it would be, it was a huge thing for me to buy my Range Rover Velar, a bucket list item now ticked and John Ashman made it just perfect.

Risposta di Vertu Motors - Land Rover Exeter
I had an enjoyable car-buying experience at Land Rover, Exeter. The Sales Executive was Henry Favre, - clearly a very able young man whose priority was the care of the customer . It was relaxing and without any negative input from either Henry or any member of their team. I purchased my first Land Rover - Range Rover Evoque and am thrilled with it. An outstanding stress free experience. Well done Land Rover, Exeter and a special thank you to Henry for guiding me through the purchase.

Risposta di Vertu Motors - Land Rover Exeter
Very personal and professional experience. All of the staff were attentive to detail ensuring our every comfort. It was a nice, well presented and good fun handover. My thanks in particular to Ryan Duncan and Pete Franklin. Thoroughly recommend Vertu Exeter. Well done guys.

Risposta di Vertu Motors - Land Rover Exeter
From meeting the very helpful person on reception to driving away the service and help was professional, light hearted but outstanding. You do not have to dress in your finest Gucci gear to get a warm welcome from Vertu Land Rover Exeter. Special shout out to Henry, Pete and Helen, from reception to the car prep team, I just hope the after sales is as good as the initial sale.

Risposta di Vertu Motors - Land Rover Exeter
Just bought my latest LandRover from Vertu Exeter. Stuart located the car of my choice and he and the team really went out of their way to look after me. A really friendly team, will definitely be back.

Risposta di Vertu Motors - Land Rover Exeter
On the off chance went to visit the showroom to see what they had. Our dealings were with Stuart and Harry. Test drove one of the evoques and left thinking about it. Went back 2 days later and spoke to Harry and said we would take it but wanted drive it home then. Not too sure if this is normal (Didnt even want the handover valet) but Harry sorted everything for us there and then (and also said to pop it in after a few months for the valet). Made payment easy, sorted the tax etc. Both Stuart and Harry were excellent and happy to indulge us with every stupid question we asked. We would absolutley go back to Vertu again these guys made the purchase a pleasure along with all the other team members who interacted with us. Your staff are a real credit to the company.

Risposta di Vertu Motors - Land Rover Exeter
From start to finish John kept me updated on everything.

Risposta di Vertu Motors - Land Rover Exeter
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.