Having had a terrible service with another JLR retailer we popped in to look at a car on site. Met with Harvey who was excellent and really looked after us during the sale. Never over promised and was... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Having had a terrible service with another JLR retailer we popped in to look at a car on site. Met with Harvey who was excellent and really looked after us during the sale. Never over promised and was... Leggi di più
L'azienda ha risposto
Thank you to all the staff at Vertu for helping me find my car, they all went over and above, service and communication was fantastic, A special thank you to Lloyd for driving up to Burnley to bring o... Leggi di più
L'azienda ha risposto
I recently bought a new Range Rover from Range Rover Bolton, and I’m extremely happy with the whole experience. The team were professional, friendly and helpful from start to finish. They made the b... Leggi di più
L'azienda ha risposto
Love the Range Rover Evoque we bought recently. Excellent service received from Matt and the rest of the team, who made the whole experience both simple and enjoyable. Matt was very helpful in explain... Leggi di più
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Scritti dall'azienda
Kay Street, Land Rover, BL1 2RX, Bolton, Lancashire, Regno Unito
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From start to finish, the whole process was superbly handled. From my initial enquiry to finalising the deal Sales Exec Erika Smiley couldn’t have been more helpful or professional. Handover was perfect. She was incredibly thorough and patient when having to repeat items. On occasion I spoke to others in the team who were equally helpful and professional. I will return whenever I need to buy. Thank you everyone!

Risposta di Vertu Motors - Land Rover Bolton
Excellent customer service and great experience with Andrew West and his colleagues

Risposta di Vertu Motors - Land Rover Bolton
Great experience with Vertu Jaguar in Bolton. We were looked after by Erika Smiley was took us through everything from start to finish. Always helpful and patient. Great service and loving the new car.

Risposta di Vertu Motors - Land Rover Bolton
Visited JLR Bolton dealership to purchase a used Jaguar F-Pace SVR and was very happy with the service I received from Zain & Declan. I had negotiated a deal via email before I visited and after a test drive I was able to drive off with my new car. Very relaxed experience and I was pleased with the service I received.

Risposta di Vertu Motors - Land Rover Bolton
Absolutely outstanding service from everyone at Vertu Jaguar in Bolton, especially Megan who I dealt with throughout the the sale of the car. First class service from a first class company. Thankyou so much.

Risposta di Vertu Motors - Land Rover Bolton
Outstanding customer service and staff. Vertu Motors Staff took the buying experience to another level. The customer experience was second to none from finding us the exact car that met our requirements and ensuring that we fully understood features etc on the land rover before we drove away. The unveiling of the car made the experience even more special and we would wholly recommend this company

Risposta di Vertu Motors - Land Rover Bolton
Megan was amazing from start to finish, throughout the sales process she was attentive and informative, never to pushy and kept me up to date along the way.

Risposta di Vertu Motors - Land Rover Bolton
The staff are welcoming, genuinely willing to help and not pushy. Harvey was great.

Risposta di Vertu Motors - Land Rover Bolton
From enquiry to purchase I’ve had a great experience

Risposta di Vertu Motors - Land Rover Bolton
We dealt with a very personable and professional young man called Matt K. There was no ‘hard sell’. Matt facilitated a test drive which was very helpful. Communication throughout was timely and informative. Showroom was well presented and offered a comfortable seating area and refreshments. A good experience from start to finish.

Risposta di Vertu Motors - Land Rover Bolton
Fantastic service from the start. Made to feel welcome upon arrival, detailed video sent to me of my car from the technician who highlighted some additional things to monitor, have booked back in for these to be actioned. Also service advisors were excellent, Alia organised for my car to be connected to the app & arranged my loan car for the day. Overall a fantastic experience from Vertu. Thanks guys!

Risposta di Vertu Motors - Land Rover Bolton
Purchasing my Jaguar F-PACE from Vertu JLR Bolton was a great experience from start to finish. Megan and James were absolutely exceptional — they went above and beyond at every step to make the process smooth, stress-free, and genuinely enjoyable.
From the moment I arrived, their customer service stood out. They were welcoming, knowledgeable, and incredibly attentive without ever being pushy.
What really made the difference was their willingness to go the extra mile. Nothing felt like too much trouble, and they made sure I felt confident and excited about my purchase. Their professionalism, combined with a friendly and approachable attitude, made the whole experience feel personal rather than transactional.
I couldn’t be happier with my Jaguar F-PACE, and a huge part of that is down to Megan and James. If you’re considering buying from Vertu Bolton, you’ll be in excellent hands.

Risposta di Vertu Motors - Land Rover Bolton
Excellent service from the sales person and the dealership.

Risposta di Vertu Motors - Land Rover Bolton
smooth and efficient service. Polite and very knowledgeable. Also i received 2cups of coffee. Nice.

Risposta di Vertu Motors - Land Rover Bolton
what a great experience buying a car! Our salesman Matt was fantastic from start to finish. His knowledge on the car was outstanding the test drive was great on all different types of road not just a quick run round the block. He kept me informed all week on the process until the day arrived to pick the car up. We were made to feel so special especially with the unveiling.
Thanks Matt you’re a star!
The whole experience from start to finish was great. The showroom was outstanding it was like being in a 1st class lounge. All the staff we came across were polite and friendly. Would definitely buy from them again

Risposta di Vertu Motors - Land Rover Bolton
Very rude front of house service staff totally unacceptable the way we were spoken to and treated from a main dealer cost me £600 for the service, was made to feel like they were doing me a favour.

Risposta di Vertu Motors - Land Rover Bolton
From the moment I contacted Vertu Motors Bolton, they were very professional in handling my enquiry, I was soon contacted by Megan, nothing was too much trouble for her, she produced a video of not one but two vehicles for me to choose from. As a result I purchased my new car.

Risposta di Vertu Motors - Land Rover Bolton
Car booked in for MOT and service. I’d like to thank Harrison, the service advisor and the various technicians who completed the work on my car. A further examination of my car was carried out in addition to the basic booking. A few minor issues were discovered and subsequently fixed promptly and efficiently. It’s reassuring that I can trust the team at Bolton to do a thorough job of ensuring that my car remains in great condition and I will certainly continue to place my business with them in future.

Risposta di Vertu Motors - Land Rover Bolton
I had an absolutely fantastic experience at Land Rover Bolton, and I can’t recommend them highly enough. From start to finish, the service was exceptional, and a huge part of that was down to our sales representative, Jack Hackley.
Jack was brilliant throughout the whole process — knowledgeable, patient, and genuinely enthusiastic about helping us find the right vehicle. He took the time to answer every question, explained everything clearly, and never made us feel rushed or pressured. His professionalism and friendly approach made the entire experience smooth and enjoyable.
What really stood out was how much Jack cared about making sure we were completely happy with our decision. He went above and beyond to make everything easy, from the first conversation right through to handover day. It’s rare to find that level of customer service these days.
If you’re thinking about buying a Land Rover, I’d strongly recommend heading to Land Rover Bolton and asking for Jack Hackley. You’ll be in excellent hands.
A genuinely five-star experience.

Risposta di Vertu Motors - Land Rover Bolton

Risposta di Vertu Motors - Land Rover Bolton
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