On arrival we were greeted by Zed who assisted us throughout our purchase. Having previously enquired by telephone about the vehicle we purchased Zed promptly sent us a detailed and accurate vide... Leggi di più
L'azienda ha risposto
199 Mansfield Road, Kia, Daybrook, NG5 6GZ Nottingham, Nottinghamshire, GB
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On arrival we were greeted by Zed who assisted us throughout our purchase. Having previously enquired by telephone about the vehicle we purchased Zed promptly sent us a detailed and accurate vide... Leggi di più
L'azienda ha risposto
Purchased a new Kia stonic from vertu motors Kia nottingham from Keith . From our first interaction with the dealership to handover was a pleasure and nothing was too much trouble. Keith did... Leggi di più
L'azienda ha risposto
Absolutely amazing. Super friendly service, very helpful, made you feel welcome not like they just wanted your business. Communication was excellent and couldn't be happier with the end result.
L'azienda ha risposto
I like the sales Kin Wong as he is very responsible. Always provide detail explanation and professional advice. My first car is from Vertu which was managing by him. I trust him and reply on him f... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
199 Mansfield Road, Kia, Daybrook, NG5 6GZ, Nottingham, Nottinghamshire, Regno Unito
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Absolutely great place great range of vehicles great people very helpful in helping you choose the right car for you they make you feel welcome keep you up to date on everything very nice staff very knowledgable about Motability scheme they make a wonderful coffee

Risposta di Vertu Motors - Kia Nottingham
Customer service was excellent very helpful and polite team members store manager came to say goodbye which was a nice touch highly recommend

Risposta di Vertu Motors - Kia Nottingham
Kin wok Wong you made it a pleasure with our experience with you it was easy dealing with everything right down to being patient on the phone to the insurance company to make sure my partner could drive it home for thank you for everything you done for us

Risposta di Vertu Motors - Kia Nottingham
Absolutely amazing. Super friendly service, very helpful, made you feel welcome not like they just wanted your business. Communication was excellent and couldn't be happier with the end result.

Risposta di Vertu Motors - Kia Nottingham
At all times, staff were courteous and personable giving a genuine impression that as customers, we were valued and important to the company. The features of the vehicle were comprehensively explained and at no time did we feel rushed or pressured. A very positive overall experience.

Risposta di Vertu Motors - Kia Nottingham
I was looking for a new car and picked out 3 cars that I was interested in at Vertu Kia Nottingham. I had never visited here before. I was very impressed with the salesman who looked after me. Despite being a young man, Lucas had excellent knowledge of the cars I wanted to look at. After taking one for a test drive, I felt very comfortable and safe with him. He wasn't pushy and answered all my questions that I asked him. I bought the car I test drove and when I collected it the next day, the salesman uncovered a vehicle, which turned out to be my new car, with a lovely message thanking me for buying at Kia Nottingham. I had no idea when I entered the building to collect, that this is how they say thank you for buying with us. It was a lovely gesture. I would highly recommend this company to anyone looking for a Kia car or other model they have on sale.

Risposta di Vertu Motors - Kia Nottingham
Kin Wong was very helpful, patient and brilliant, offering different options to allow me make the best decision. He was so helpful that my friend who accompanied me has made a decision to get a Kia soon.

Risposta di Vertu Motors - Kia Nottingham
Livon nie was absolutely brilliant great quality salesman, nothing was too much trouble, we didn’t like the car that we bought so he was very obliging and changed it for us, he is a asset to this company and in the future I will make sure that I come back to him for another car, thank you livon

Risposta di Vertu Motors - Kia Nottingham
Great customer service.
Kin was very professional

Risposta di Vertu Motors - Kia Nottingham

Risposta di Vertu Motors - Kia Nottingham
Kin Wong at Kia was very helpful and made buying a car for my son pleasurable rather than a chore
Thank you very much

Risposta di Vertu Motors - Kia Nottingham
I like the sales Kin Wong as he is very responsible. Always provide detail explanation and professional advice. My first car is from Vertu which was managing by him. I trust him and reply on him for the whole transaction.
Dislike is the service of after care in technical and customer service side. As mentioned, my first car is bought from Vertu. The yearly service and MOT comment is not quite align in between which make me feel curious what is my issue of my car actually. I think that’s the reason I am choosing to buy a Toyota car now so that I can go to them to do the yearly service and MOT in future.

Risposta di Vertu Motors - Kia Nottingham
Ella and Zelda where great in keeping me up to date with the process of purchasing my new car and they where always very professional and friendly

Risposta di Vertu Motors - Kia Nottingham
On arrival we were greeted by Zed who assisted us throughout our purchase.
Having previously enquired by telephone about the vehicle we purchased Zed promptly sent us a detailed and accurate video of the car.
Nothing too much trouble with a friendly and professional attitude.
Would definitely recommend his services.

Risposta di Vertu Motors - Kia Nottingham
A smooth and supported purchase, fabulous team supporting my point of contact.
From my first meeting with Zed at KIA Nottingham I felt at ease. I'd arranged a test drive and explained my situation and what I was looking for. No hard sell and a reasonable test drive was taken. I left with a number of questions raised with answers to follow, predominantly technical and performance related that needed to be checked before confirmation.
Zed came back with detail as required promptly so I felt fully informed.
A couple of weeks passed and my complications cleared (insurance related). Two further vehicles requested for viewing and one further test drive. No qualms Zed had the vehicles ready for my arrival.
We reviewed payment options, no pressure to take pcp or hp, simply the options. As the customer I appreciated the smooth process with my car purchased and collected it several days later.
Very happy with the car, the process and the customer care from Zed who followed up a couple of days later checking that I was happy with everything. A couple of little wrinkles, no hesitation, my car was returned and things ironed out.
Great customer service and experience, highly recommended.

Risposta di Vertu Motors - Kia Nottingham

Risposta di Vertu Motors - Kia Nottingham
Purchased a new Kia stonic from vertu motors Kia nottingham from Keith .
From our first interaction with the dealership to handover was a pleasure and nothing was too much trouble.
Keith did his best to source us the vehicle we wanted and was kept well informed at every stage and we didn't have to wait long at all . Everyone at Kia are very friendly and helpful.
We would reccomend Vertu Kia nottingham with no hesitation.
Thanks guys .

Risposta di Vertu Motors - Kia Nottingham
I purchased my car from Vertu Kia Nottingham in November 2025, and within six months it developed major faults, including EPS warning, ABS warning, cruise control failure, heavy steering, and other electrical/electronic issues.
I contacted the dealership and was booked in after two weeks. I took leave from work and drove the unsafe car there, only to be told they could not diagnose it because they did not have the required Mercedes diagnostic tool. I was then advised to book it with Mercedes instead, which could have been explained much earlier.
I had the car diagnosed by Mercedes and sent the report to Vertu Kia Nottingham, but despite several follow-up emails, the matter has still not been handled properly or submitted to Motor Assured.
Very poor communication, unnecessary delays, and no proper support after purchase. This has caused a lot of stress, wasted time, and disruption to my work routine.

Risposta di Vertu Motors - Kia Nottingham
Very professional and helpfull service.
On arrival was greeted by Jordon, who assisted through the whole process from initial contact, test drive and purchase. Helpfull on all questions asked, Nothing was too much trouble with a very professional and friendly attitude.
Would definately recommend his services.

Risposta di Vertu Motors - Kia Nottingham
Bought a car recently and the service was top-notch. The Sales Lok Wong was brilliant—so knowledgeable and patient. They gave us loads of detailed information and really useful advice without being pushy at all. If you're looking to buy a car, definitely look for the Sales.

Risposta di Vertu Motors - Kia Nottingham
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