Vertu Motors - Kia Barnsley Recensioni 

83
TrustScore 5 su 5

4,8

Oakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB


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Valutata 5 stelle su 5

Bought a used car, Kia Exceed GT Line S, in green, fell in love with it as soon as we saw it. Brilliant start to the sale, terrible middle and brilliant end. However, it's not about what goes wrong,... Leggi di più

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Valutata 5 stelle su 5

After our search online we identified our chosen vehicle and made arrangements to view at Vertu motors Barnsley showroom, we were met by Chris Nutbrown who was very helpful and guided us through... Leggi di più

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Valutata 3 stelle su 5

I bought a 2nd hand car and was promised the small scratches would be dealt with only to find the manager decided otherwise . Not all had been done upon final payment . After having a discussion I wa... Leggi di più

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Valutata 5 stelle su 5

Excellent customer service from kia Barnsley. Buying a new car can be quite stressful . Kia barnsley made it an enjoyable experience. Chris very friendly and knowledgeable. Chris went over and ab... Leggi di più

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Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Kia Barnsley

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, Regno Unito

  • 0330 012 2019

4,8

Eccellente

TrustScore 5 su 5

83 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(83)

11.737 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Alyson and Stuart

Bought a used car, Kia Exceed GT Line S, in green, fell in love with it as soon as we saw it. Brilliant start to the sale, terrible middle and brilliant end. However, it's not about what goes wrong, it's about how someone puts it right for their customer, we couldn't leave that fabulous car - step in Joe and the management team - pulled out all the stops to get us our car, they persevered with us as we did them, and we finally drove the car away, thank you to the team involved, but especially Joe, he was patient, understanding and sympathetic to our issues and moved heaven and earth for us, we are sure of that, thank you Joe.

23 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for taking the time to share your experience. We're delighted to hear that, despite some challenges along the way, Joe and the management team were able to turn things around and help you drive away in the Kia XCeed GT-Line S you had fallen in love with. It's wonderful to know that Joe's patience, understanding, and dedication made such a positive difference. We really appreciate your kind words and hope you enjoy every mile in your new car.
Many thanks,
Chloe

Valutata 5 stelle su 5

The staff are friendly and helpful and…

The staff are friendly and helpful and nothing is two much trouble.There was no hard sell everything went at me and my wife’s pace they were very professional.

29 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Valutata 5 stelle su 5

Very pleased.…

Fantastic service from start to finish very friendly.All the staff always just at the end of the phone.

30 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for your fantastic feedback. We’re delighted to hear that you received friendly service from start to finish and that the team were always available to support you when needed.
Kind regards,
Matthew

Valutata 5 stelle su 5

Good personal service

Good personal service
Great staff

30 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for your kind feedback. We’re delighted to hear you received good personal service and found the team so great.
Kind regards,
Matthew

Valutata 5 stelle su 5

Would highly recommend.

Craig was very friendly and made the process extremely straightforward. Would recommend without hesitation.

16 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valutata 5 stelle su 5

The whole process ran smoothly from…

The whole process ran smoothly from beginning to end. Craig was an absolute diamond throughout taking all my requests and concerns into consideration. He’s a real asset to the company

18 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that everything ran smoothly for you from start to finish. Craig will be thrilled to know his support made such a positive difference — he truly is a credit to the team, and your kind words mean a great deal.

Many thanks,
Chloe

Valutata 5 stelle su 5

Kia Ev5

The whole experience went smoothly Chris was really helpful and professional he explained everything to us so everything went without a hitch i would definitely go to Kia again Thank you 😊

12 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Good afternoon Linda,

Thank you for your review. It’s great to hear that everything went smoothly and that Chris was so helpful and professional, taking the time to explain everything clearly. We’re delighted you had such a positive experience and that you would choose Kia again.

Kind regards,
Dean

Valutata 5 stelle su 5

5 star service - Volvo Wakefield take note.

After a disastrous experience at Volvo Wakefield it was a pleasure to deal with Craig at Kia in Barnsley.
Good humoured, helpful, listened to what we wanted and delivered.
5 star service

10 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for your fantastic feedback. We’re delighted to hear that Craig provided such a positive experience, with his helpful, good-humoured approach and focus on delivering exactly what you needed.
It’s great to know he turned things around for you and provided a 5-star service. I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Valutata 5 stelle su 5

Absolutely brilliant loved the customer…

Absolutely brilliant loved the customer service very professional and helpful made everything clear and took their time to explain everything thank you so much

8 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Good afternoon Samuel,

Thank you for your review. It’s great to hear you received such professional and helpful service, with everything clearly explained and no rush — that really makes a difference.

Kind regards,
Dean

Valutata 5 stelle su 5

Absolutely lovely to deal with would…

Absolutely lovely to deal with would highly recommend

9 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Good afternoon Christine,

Thank you for your review. It’s great to hear you had such a lovely experience and found the team so easy to deal with. We really appreciate your recommendation.

Kind regards,
Dean

Valutata 5 stelle su 5

Vertu for me - Thank you all concu

I would like to say that the experience we had dealing with the staff at Vertu Barnsley was second to none, from start to finish, I would like to personally thank Craig (whitie) for his first class handling of our needs. I would also like to give a big shout out to the service staff and workshop for their quick assistance in fitting our dashcam.
Going on our personal experience, I would not hesitate to recommend Vertu Barnsley.

2 giugno 2026
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Risposta di Vertu Motors - Kia Barnsley

Good afternoon John,

Thank you for your fantastic review. It’s great to hear that your experience was second to none from start to finish, and that Craig provided first‑class support throughout. We’re also pleased the service team were able to assist quickly with fitting your dashcam.

Your recommendation of the Barnsley team is really appreciated.

Kind regards,
Dean

Valutata 5 stelle su 5

Excellent customer service from kia vertu Barnsley

Excellent customer service from kia Barnsley.
Buying a new car can be quite stressful . Kia barnsley made it an enjoyable experience.
Chris very friendly and knowledgeable. Chris went over and above to get my car ready for collection.
Highly recommend . Ask for Chris .

30 maggio 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for your fantastic feedback. We’re delighted to hear that you had such an enjoyable experience with Kia Barnsley.

We understand that buying a new car can sometimes feel stressful, so it’s wonderful to know the team made it a positive and enjoyable journey for you. It’s especially great to hear that Chris provided such friendly and knowledgeable support, going above and beyond to ensure everything was ready for your collection.

We’ll be sure to pass on your kind words to Chris—he’ll be thrilled to receive your recommendation.

Thank you again for taking the time to share your experience.

Kind regards,
Keith

Valutata 5 stelle su 5

Purchase of new EV

I would 1000% reccomend Vertu Barnsley. I dealt mainly with Chris Nutbrown who was fantastic and couldn't do enough when purchasing my new EV. His communication and customer skills was top notch!
Also i dealt with Dean Heseltine. He was also extremely brilliant. Again, he couldn't have done anymore for me. Emailing me on his day off to make sure everything was going good with new car. I'm extremely grateful for the service i received and would defintely use Vertu Barnsley again in the future and recommend them to anyone!

23 maggio 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for such an amazing review and recommendation.
We’re absolutely delighted to hear about your experience with Vertu Barnsley. It’s fantastic to know that Chris looked after you so well throughout your EV purchase, providing top-notch communication and customer care — he’ll be thrilled to read your kind words.
It’s equally great to hear about Dean’s support too. Going the extra mile, even taking the time to check in on his day off, truly reflects the level of dedication we aim to deliver for every customer.
Your feedback means a great deal to the whole team, and we’re so pleased you felt so well supported throughout your journey. We really appreciate your recommendation and look forward to welcoming you back again in the future.
Kind regards,
Keith

Valutata 5 stelle su 5

Chris made everything run smoothly from…

Chris made everything run smoothly from the first meeting to me collecting the car can't fault him 10/10. The car a kia venga is perfect for my needs

22 maggio 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for the lovely feedback. We’re so pleased to hear Chris made everything run so smoothly and that your Kia Venga is the perfect fit for you.

Many thanks,
Chloe

Valutata 5 stelle su 5

Excellent

The customer service from Vertu Kia Barnsley was second to none and a huge shout out to Craig who even helped me pick a name for my car! Craig could not do enough for us and we left feeling valued as customers and excited about my nearly new car. Thanks Craig . Vicki and Carl

14 maggio 2026
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Risposta di Vertu Motors - Kia Barnsley

Hi
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that you received second‑to‑none customer service at Vertu Kia Barnsley.
A huge thank you for recognising Craig — it’s wonderful to know he went above and beyond to make your experience special (and even helped pick a name for your car — that’s a first class touch!). We're so pleased you both left feeling valued and excited about your nearly new car — that’s exactly what we aim for.
Your kind words will mean a great deal to Craig and the whole team.
Enjoy your new car!
Kind regards
Dawn

Valutata 5 stelle su 5

They were all friendly and easy to deal…

They were all friendly and easy to deal with.

14 maggio 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Valutata 5 stelle su 5

Great Service

After our search online we identified our chosen vehicle and made arrangements to view at Vertu motors Barnsley showroom, we were met by Chris Nutbrown
who was very helpful and guided us through the whole process of the sale after a very comprehensive test drive.
We are delighted with our purchase and would recommend both Vertu Motors and there very pleasant sales staff.

19 maggio 2026
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Risposta di Vertu Motors - Kia Barnsley

Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Valutata 5 stelle su 5

The sales staff listened to what I had to say.

The sales staff listened to what I had to say, about what I was looking for and took it on board.
Chole was very good at explaining things, made me feel at ease.
On the test drive again didn't rush, I felt comfortable.
Now that I've had my car for just over a week, I love it and enjoy driving it.

25 aprile 2026
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Risposta di Vertu Motors - Kia Barnsley

Good morning Janet,

Thank you for your review. It’s great to hear that the team listened carefully to what you were looking for and made you feel at ease throughout. Chloe’s clear explanations and relaxed approach on the test drive clearly helped make the experience comfortable, and it’s lovely to know that now you’ve had the car for a week, you’re really enjoying driving it.

Kind regards,
Dean

Valutata 5 stelle su 5

Fabulous experience

I spoke to Craig white about what I wanted from my new to me car mainly that I wanted a good towing capacity for my caravan. Craig did a lot of work researching and found me an absolutely awesome sportage that was an ex demo. It has everything I needed. Craig was kind, and did not mind me bombarding him with telephone and email queries. There was no pushy salesman just an all round excellent experience. I would 100% go back again. Thank you Craig and everyone else involved.

6 maggio 2026
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Risposta di Vertu Motors - Kia Barnsley

Hi Deborah,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Kia Barnsley.
It’s wonderful to know that Craig took the time to really understand what you needed — especially with finding a car that had the right towing capacity for your caravan. His research and dedication in sourcing the perfect Sportage clearly paid off, and we’re thrilled that it has everything you were looking for.
We’re also really pleased to hear that you felt completely supported throughout, with no pressure at any stage, and that Craig was happy to answer all your questions by phone and email. That kind, patient and approachable service is exactly what we aim to deliver.
Thank you again for your kind words and for your 100% recommendation. Craig and the whole team will really appreciate your feedback, and we’ll be more than happy to welcome you back in the future.
Kind regards,
Liza.

Valutata 5 stelle su 5

I luv the car so easy to control and…

I luv the car so easy to control and Craig was the best his manner and everything about him was spot on very pleasant to speak with and helpful well there's no word can say

28 aprile 2026
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Risposta di Vertu Motors - Kia Barnsley

Good morning Pamela,

Thank you for your review. It’s lovely to hear how much you’re enjoying the car and that Craig made such a great impression with his friendly and helpful manner — he’ll be delighted with your feedback.

Kind regards,
Dean

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